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The Postal Service has established a Revenue Assurance team to help bolster the organization’s financial position. USPS generates approximately $69 billion in revenue each year from the sales of its products and services. The new team, which is comprised of Finance employees from varied backgrounds, will work to identify and fix areas where the organization […]

Read More… from Cutting losses

Employees should continue to focus on providing superior customer service throughout the holidays, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video. “This is the time of year customers trust us to deliver. We must continue to honor that trust by providing the service they expect,” Nemec says. The […]

Read More… from Seasonal service

  Employees expressed their enthusiasm for the new #PostalProud initiative following PMG Megan Brennan’s visit to the Detroit area this week. The PMG thanked employees at the Livonia, MI, Post Office for their support of the Customer Connect program, which recently marked a milestone by generating more than $2 billion in annualized revenue. Brennan also […]

Read More… from Feeling #PostalProud

Sioux Falls, SD, Letter Carrier Don Shea was busy delivering mail Nov. 30 when a photographer for the Argus Leader newspaper snapped his picture. Shea usually doesn’t receive such attention while on his route, but Sioux Falls was in the midst of a record-setting winter storm. The image of a dedicated letter carrier making his […]

Read More… from Snow problem at all

Open season, your once-a-year opportunity to change your health benefits or enroll in a new plan, ends Monday, Dec. 14. Options include Self Plus One, which offers coverage for you and one eligible family member that you designate, such as a spouse or son or daughter age 25 and younger. Available plans include the Federal Employees […]

Read More… from Ending soon

The new #PostalProud initiative is discussed in a video that features Chief Operating Officer David Williams and Chief Marketing and Sales Officer Jim Cochrane. #PostalProud, which launched this week, aims to underscore the role of mail in strengthening bonds between families, friends and businesses. The initiative emphasizes core organizational principles, such as accurate scanning. Although the […]

Read More… from Promoting #PostalProud

President Obama has ordered flags flown at half-staff to honor the victims of the Dec. 2 mass shooting in San Bernardino, CA. Flags should be flown at half-staff until Monday, Dec. 7, at sunset. Flags also should be flown at half-staff Dec. 7 to mark National Pearl Harbor Remembrance Day. To fly the flag at half-staff, hoist […]

Read More… from In remembrance

The Postal Service reminds employees that they must follow rules established by the Hatch Act, a law that prohibits federal workers from engaging in some political activities. The main point of the Hatch Act is to prevent federal employees from using their positions to unduly influence elections. Under the law, employees can register to vote […]

Read More… from Do’s and don’ts

The Postal Service’s independent auditor recently recovered $22 million for USPS. The Office of Inspector General (OIG), an independent agency that audits postal programs, reported the figure in its latest six-month update to Congress. According to the report, the OIG completed more than 2,000 investigations from April 1-Sept. 30. These efforts led to 415 arrests […]

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Wauchula, FL, Letter Carrier Kenneth “Keno” Jinwright was delivering mail recently when he saw a woman lying in the street. Her wrists were swollen and her fingers were bleeding. After making sure she was stable, Jinwright walked the woman home and stayed with her until help arrived. When he checked on her later, he learned […]

Read More… from Heroes’ corner

The Postal Service is offering two philatelic books in time for the holidays: the 2015 Stamp Yearbook and the latest Guide to U.S. Stamps. The 64-page yearbook features historic photographs and interesting facts about this year’s stamp subjects, including Elvis Presley, Paul Newman, the Coast Guard and the Medal of Honor recipients who served during […]

Read More… from Page-turners

The Postal Service has introduced #PostalProud, an initiative to convey the pride and dedication of its employees. #PostalProud will include workplace posters, stand-up talks and other communications that emphasize organizational principles, such as accurate scanning, delivering mail with care and treating customers with courtesy. USPS facilities will begin receiving these materials during the week of […]

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The Postal Service recently surprised a kindergarten teacher with a holiday gift that will keep on giving — courtesy of talk show host Rachael Ray. On the Nov. 24 edition of her show, Ray used Skype to chat with Massachusetts teacher Heidi Solivan about Solivan’s efforts to raise money for educational devices for her classroom. Suddenly, […]

Read More… from Ray of light

Postal Service employees are being thanked for helping the Customer Connect program generate more than $2 billion in estimated annualized revenue. “Service is the key to growth. You have demonstrated that consistent, reliable service to our customers enables that growth,” PMG Megan Brennan says in a new video message about the milestone. Customer Connect, a […]

Read More… from From the top

The Postal Service is helping an online clothing startup use its products to make homeless people more comfortable. Bombas, which produces durable athletic socks, donates one pair to homeless shelters for each pair it sells. “People who are living on the streets … don’t have an opportunity to change their socks as often,” co-founder Randy […]

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