A North Carolina boy is using the mail to comfort police officers following the recent mass shooting in Dallas. Gavin Mayo, 9, is encouraging people to send cards and letters to the Dallas Police Department. His goal is to mail 12,000 messages, or 1,000 for each of the officers killed or injured during the July […]
The Philadelphia Post Office has slashed its operating expenses by adopting a new system to track workers’ compensation costs. The office had more than 275 employees who were injured and not available for duty. “We were paying for worker compensation benefits for these employees out of work as well as for their replacements to cover […]
Sometimes a credit card reader isn’t what it appears to be. Scammers are using “skimmers” — small, hard-to-detect devices that are placed over factory-installed credit card readers — to steal information. The devices look like legitimate card readers. However, when a consumer unwittingly swipes a credit card, the skimmer allows criminals to collect PIN numbers and […]
“The solar power generation system will allow the Postal Service to meet its daylight energy consumption needs while generating revenue from excess production that will be sent to the electric grid for use by others.” […]
Accounting Services is introducing an updated eIWS online forms application. Units will no longer mail postal forms to the Scanning and Imaging Center (SIC). The eIWS online forms page on the Accounting site has a complete list of postal forms and additional information. […]
Since it’s so warm outside now, customers say the new Soda Fountain Favorites stamps cool them off just by looking at them. […]
First came the screams. Then came the gunshots. Detroit Letter Carrier Marlon Williams could tell the sounds were coming from a nearby street where he’d just delivered mail, and he knew someone was in danger. After he rushed back to the block, Williams encountered a bloodied woman. She said she’d just shot her family dog, […]
Postal Service workplaces will soon receive a new poster that encourages employees to report fraud, crimes and other forms of misconduct. Poster 204 is distributed by the Office of Inspector General (OIG), an independent agency that conducts investigations and audits postal programs. The poster is part of the OIG’s efforts to ensure efficiency and integrity […]
When Andrew Carson joined the Postal Service in 2011, he never expected that he’d one day become a top mechanic at the Columbia, SC, Vehicle Maintenance Facility (VMF). “At that time, I didn’t know what a VMF was,” he said. Carson was hired as a casual mail handler. He later applied for a position as a […]
You’ve heard of Take Our Daughters and Sons to Work Day. How about a day to bring your boss to work? That’s what Hot Springs, SD, Postmaster Marcia Kenobbie experienced recently when Letter Carrier Jeffrey Beougher gave her a chance to look at his other job — as a member of the South Dakota National […]
The Postal Service is using technology to bridge the divide between physical mail and the digital world, New Products and Innovation VP Gary Reblin says. For example, Informed Delivery — a My USPS service now being tested — sends customers an email each morning with images of the mail they’ll receive later that day. “What […]
To find a Learning Management System (LMS) course within the learning portal, look under the navigation bar on the left side of the page. Enter the course number in the search field. Next, select “Find” and your search results will appear. […]
“Hydration is an important factor when preparing for working in the heat. Also, knowing the symptoms of heat exhaustion and heat stroke is essential.” […]
I was so impressed with Indianapolis Letter Carrier Howard Stevenson’s dedication to the Postal Service. You could tell he loved his job. His uniform was impeccable and he portrayed the image of professionalism that represented the Postal Service in such a positive light. […]
When a customer heard Lake Hiawatha, NJ, Letter Carrier Gregory Loughlin shut the mailbox after delivering mail recently, he knew help was near. The man, who had fallen inside his home and suffered an immobilizing back injury, called out to Loughlin and implored him for assistance. Loughlin went to his side, called 911 and the […]
The Postal Service dedicated the Jaime Escalante stamp July 13, saluting the beloved math teacher who used unconventional methods to inspire his students. “We celebrate Mr. Escalante for his charmed ability to create calm within a landscape of calamity,” said Network Operations VP Robert Cintron, who spoke at the ceremony in Washington, DC. “As a […]
Legislation to reform the Postal Service moved forward in Congress this week. The House Oversight and Government Reform Committee, which oversees postal matters, unanimously approved a reform bill July 12. “This vote sends a strong signal that the bipartisan leadership of the committee intends to bring postal reform legislation to the floor of the House […]
The Postal Service was honored last week for its efforts to bring addressing into the digital age. Addressing and Geospatial Technology, a USPS office that uses technology to improve address management, received a special achievement award from Esri, a company that makes geographic software. The Postal Service was selected from a pool of more than […]
The Postal Service’s national scanning rating was 97.47 percent during the week ending July 8, down from the previous week. Thirty-eight districts and one area met or exceeded the national average. Dakotas (98.38 percent) led the districts for the fifth consecutive week, while Western (97.77 percent) finished first among the areas. Scanning allows customers to track […]
Thirty-five college students from across the nation are spending their summer interning for the Postal Service, part of the organization’s efforts to invest in the future of its workforce. During the 10-week program, 17 interns are working in area offices, while 18 are based at headquarters in Washington, DC. “This program benefits everyone involved,” said […]
“The Postal Service wants to ensure everyone’s voice is heard. The ‘light bulb moment’ comes when the supervisor, Postmaster or manager realizes it starts with them. They create their own environment.” […]
Read More… from Atlanta Employee Engagement Ambassador Robin Bugg
As a pile of uncollected mail grew over four days recently, so did Lincoln, NE, Letter Carrier Jean Foree’s level of concern. She could detect no sign of activity at the customer’s home, and neighbors said they’d not seen the woman in several days. After discussing the situation with her supervisor, Foree asked police officers […]
I really enjoyed “Coming up aces.” We all should enjoy helping others. […]
Deliver the mail properly, perform accurate scans and obtain signatures when required. When delivery is done correctly, customers have confidence in the Postal Service and their overall experience is positive. […]
After competing in more than 270 races, Lansing, IL, Letter Carrier Jamie Parks and his wife Lynn are about to dash into the record books. On July 11, they will celebrate a milestone in their 25 years of running together. The couple, who run up to 40 miles per week, will also log their 25,000th-mile […]
Postal Service employees and customers are taking a step back in time, thanks to the new Soda Fountain Favorites stamps. The stamps, which were released June 30, showcase classic sweet treats like root beer floats, banana splits and hot fudge sundaes. A special dedication in Occidental, CA, this week featured a display of classic cars, […]
“For the record” was a great story. The valor and humility of our World War II veterans is beyond compare. […]
“By applying the principles of engagement on a daily basis, managers can improve their workplace environments and help the Postal Service strengthen its overall performance.” […]
Read More… from Employee Engagement Executive Director Kelvin Williams
Is your career stuck in neutral? Education can lead to more job fulfillment. The online Learning Management System can help you learn new skills. […]
When he recently came upon a raging brush fire, Homosassa, FL, Letter Carrier Jason Miller knew that calling 911 wouldn’t be enough to ensure that nearby residents were out of harm’s way. As emergency responders made their way to the scene, Miller rushed from door to door to alert residents to the danger. It took […]