USPS is encouraging managers and supervisors to provide employees with materials to educate them about Informed Delivery. This optional, free feature allows residential customers to receive digital previews of their incoming mail. Informed Delivery is currently available in several districts and areas, although it will expand nationwide by late April. Managers and supervisors in locations […]
Although each tax season can bring unique challenges, there are ways to make sure you and your family are prepared. To start, remember to gather all necessary information, including: W-2, 1099 income and 1095-A health insurance forms Receipts, mileage and similar information Interest, investments and retirement account details If you owe money, you may be able […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.77 percent during the week ending March 31, up from one week earlier. Dakotas (99.03 percent) topped the districts, while Western (97.99 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps the Postal Service improve efficiency and network management. […]
The Postal Service is offering an official souvenir envelope to commemorate the inauguration of President Donald J. Trump and Vice President Michael R. Pence. The 9 1/2-inch by 4 1/8-inch envelope features images of Trump and Pence against a background that shows the White House. The words “58th Presidential Inauguration” are also included, along with […]
“Growing our organization is important. Our employees play a critical role in helping us do this through business leads.” […]
Read More… from Bradenton, FL, Business Development Specialist Lorri Kayser
I’m so proud to be part of an organization that includes employees like Skykomish, WA, Retail Associate Virginia Eburn. It’s wonderful how she cares for her customers. […]
An observant letter carrier in Marysville, CA, recently helped a co-worker during a medical emergency. Amarissa Rodriguez was delivering mail when she noticed a fellow carrier’s postal vehicle surrounded by passersby in a drug store parking lot. Rodriguez investigated and found the man slumped over the steering wheel. She immediately called 911 and stayed on […]
The motto “if you see something, say something” is often used to remind people to ensure their physical safety, but it can also apply to the Postal Service’s financial security. This is why the USPS Revenue Assurance team is reminding employees to speak up if they observe the misuse of organizational resources. The team helps preserve, […]
Two retired Springfield, OH, employees recently said their “I do’s” after meeting at the Post Office more than two decades ago. Cephas Stover, who delivered mail for 57 years, married his longtime girlfriend, Bonita Wipert, a retired retail associate, after 26 years, the Springfield News-Sun reported. Bonita recalled the day she met Cephas, a beloved […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.64 percent during the week ending March 24, up from one week earlier. Dakotas (98.98 percent) topped the districts, while Western (97.83 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps the Postal Service improve efficiency and network management. […]
The Postal Service will release a Global international rate stamp and a 3-cent stamp this spring. The Green Succulent Global international rate stamp will be issued April 28 in San Francisco in panes of 10. The stamp features a photograph of an echeveria, a succulent native to the Americas. The Strawberries 3-cent stamp will be available […]
A semi-retired federal judge had devoted three decades to his passion for woodworking without the kind of accident that recently threatened his life. Joel Gerber was in the garage of his Solana Beach, CA, home when a bowl he was sanding flew off a lathe with such force that he was knocked unconscious and left […]
Read More… from Gregory Wilder and Joseph Meyers, Solana Beach, CA
The “Special delivery” story about the “This Is Us” mail carrier scene really hit home. I was a carrier for 13 years. I saw children on my route go to grammar school, high school and college. I also saw weddings and funerals. Veteran carriers taught us how to serve and care for our customers. As an […]
“My co-workers keep me going and have made this a great place to work.” […]
More than 40 years after starring in the movie “The Man Who Fell to Earth,” David Bowie took to the skies again this month. To celebrate the release of commemorative stamps honoring the rock legend, the Royal Mail launched 52 sets into space. The unique celebration also marked the one-year anniversary of Bowie’s death and […]
When Letter Carrier Mark Avery isn’t delivering mail in Ithaca, NY, he’s using his cartography skills to help the Federal Emergency Management Agency (FEMA) respond to emergencies. “I’ve always had an interest in maps,” Avery said. In college, a professor introduced him to the Geographic Information Systems (GIS), an intelligent mapping program. Avery went on […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.59 percent during the week ending March 17, down from one week earlier. Dakotas (98.75 percent) topped the districts, while Western (97.85 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps the Postal Service improve efficiency and network management. […]
USPS is improving the system it uses to produce and assign tray and sack labels. The system, Web Automated Tray Label Assignment System version 3.0 (WebATLAS3), will now feature a more user-friendly interface. The improved system will be available to employees who use ACE workstations and plant kiosks to create and print 24-digit Intelligent Mail […]
Eau Claire, WI, Letter Carrier James Rowley, who helped a woman he saw fall off a bicycle, is another one of our great postal employees. […]
LeClaire, IA, Rural Carrier Associate Aimee Schultz recently helped a customer out of an unusual bind: The woman had locked herself out of her house while she was outside on a rear balcony. The woman’s dogs were inside the house, so Schultz and the customer devised a plan to distract the dogs while Schultz opened […]
“We compete for business in every product category, and our ability to retain our current customer base and attract new business directly impacts our bottom line. We need to aggressively promote our products and services and deliver excellent service.” […]
Postal Service employees powered through the snowstorm that hammered the Northeast this week, demonstrating once again that Old Man Winter is no match for USPS. About 50 million people along the East Coast were under storm warnings or watches from March 13-14. The hardest hit regions include eastern Pennsylvania and northern New York, which each received […]
Some of the Postal Service’s supervisors of distribution operations (SDOs) discuss the job’s challenges — and rewards — in a new recruitment video. SDOs make sure mail processing facilities’ operations stay on track. The position is often the first step for field employees looking to advance into management. Successful SDOs are motivated, proactive and engage […]
Joyce Tolle has a new outlook on life after making a delivery more than 1,800 miles beyond her regular route. The McPherson, KS, letter carrier recently traveled to Yoro, Honduras, with the nonprofit group Friends of the Missions to help people in need inside the Central America nation. “The experience changed me in many ways,” […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.61 percent during the week ending March 10, down from one week earlier. Dakotas (99.02 percent) topped the districts, while Western (97.85 percent) led the areas. To see the latest results, go to the Enterprise Analytics site and select “Scanning” on the left hand side, and […]
Want to improve safety in your workplace? Take a gemba walk. This Japanese leadership technique allows managers to move throughout a workroom to “go and see” employees and identify opportunities for improvement. The approach is part of Lean Six Sigma, a quality improvement process embraced by USPS. “Gemba walks help us to identify safety hazards, […]
A typical lunch break at the North Houston Processing and Distribution Center recently took a life-threatening turn when an employee started choking. In-Plant Support Manager Harold Speights saw an administrative assistant, Barbara Pierce, struggling to dislodge the food herself. He rushed to her side and performed the Heimlich maneuver until the obstruction was cleared and […]
The Tucson, AZ, Post Office’s safety campaign featuring pictures of employees’ kids is wonderful. Making safety personal could really get employees to make good decisions. […]
“The Postal Service is one of the country’s great institutions and offers many opportunities for advancement. Challenge yourself and be committed. Push yourself. Work with integrity and work to improve performance.” […]
Good going. For the second year in a row, Cynopsis Media has recognized “The Inspectors” for providing socially responsible programming. Last week, the Cynopsis Social Good Awards honored the TV series in the integrated promotional campaign category. “The Inspectors” also received an honorable mention in a category honoring episodes with social good themes. The show […]