A federal appeals court has reversed a key aspect of how the Postal Regulatory Commission (PRC) measures mail volume losses caused by the 2008-09 recession. In 2013, the PRC said losses from each year in the recession should be considered one-time losses. In a June 5 ruling, the U.S. Court of Appeals for the District […]
The Postal Service has issued a stamp featuring beloved author Flannery O’Connor, who wrote about religious themes and southern life. The stamp is the 30th release in the USPS Literary Arts series, which celebrates authors and poets. The nondenominated 93-cent stamp is good for mail up to 3 ounces. “In O’Connor, we have an author […]
Elvis has re-entered the building. The news media and Presley’s fans are buzzing about last week’s announcement that the Postal Service will soon issue a new stamp featuring the King of Rock ’n’ Roll. ABC News, USA Today, Rolling Stone and other outlets reported the news, along with international publications such as the British Daily […]
Reminder: Employees who travel for official USPS business are required to use GetThere to book transportation and lodging. The online service is located on Blue under My Work and General Tools. Here’s how to use it: To log in, enter your ACE employee identification in capital letters in the username field. The temporary password is […]
Great job, Anita Fee. It was wonderful to read about such a dedicated and capable employee. […]
I loved the article on Professor Marty Townsend. There’s no substitution for letter writing. […]
To locate a training course request form on the Human Resources Blue page, select Resource Library, then go to Training and Development and choose Forms and Worksheets. Next, select EAS and Craft Training, where the form is available for printing. […]
A healthy lifestyle is always a smart choice. Many of us either don’t know or forget these resources are available. […]
Fairborn, OH, Letter Carrier Robert Duncan was on his route when he noticed a toddler wearing a diaper and T-shirt walking alone in the street. He called 911, wrapped the child in his coat and waited for emergency responders to arrive. The 2-year-old child was later reunited with his parents. […]
“Never run from a dog. It’s their instinct to give chase, and I promise, you won’t be able to outrun them. Toss an object such as a hat or sunglasses a few feet behind the dog to redirect attention away from you for a few moments and hopefully provide [you] time to retreat to a […]
Read More… from Charlotte-Mecklenburg, VA, Animal Control Officer Julia Connor
Most of the plant consolidations that were scheduled to take place this summer as the final stage of the Network Rationalization Initiative will be deferred, the Postal Service announced May 27. The Network Rationalization Initiative is the multi-phase, multi-year effort announced in 2011 to balance mail processing infrastructure costs against current and anticipated mail volumes. […]
The Postal Service will soon extend Forever status to more stamps, including stamps used for mailing postcards, items that weigh more than 1 ounce, and envelopes that require hand sorting. The changes take effect May 31, along with other price and classification changes. The new Forever stamps will always be equal in value to the […]
The national scanning score was 96.59 percent during the week ending May 22, a slight increase from one week earlier. For the second consecutive week, Capital Metro led the areas with 97.04 percent, while Portland topped the districts with 98.05 percent. Southern (96.74 percent) was second among the areas, followed by Great Lakes (96.68 percent). […]
The Postal Service has released two Safety Depends on Me videos to help employees avoid lifting injuries. The “Watch Your Back” and “Reach-Pull” videos also emphasize the importance of practicing good ergonomics at work. To help prevent lifting injuries, do the following: Before lifting, get close to the item and center your body over your […]
Great to read about the Postal Service’s fuel savings. […]
Today’s hero is a full-length story […]
Your Postal Service laptop is a controlled asset. It should be protected at all times and the information should be encrypted. […]
“It’s a pleasure to receive an actual [letter] with a handwritten message from a friend or relative. Holding it in your hand sure beats a message on a computer monitor.” […]
The Postal Service has launched a marketing campaign that highlights recent improvements to Priority Mail. The centerpiece of the Watch Us Deliver campaign is an online dashboard with live counters, including one that shows the number of Sunday package deliveries to date. The dashboard also displays USPS facts, such as the number of mailpieces processed […]
The Postal Service issued a stamp May 18 to raise awareness of the nation’s missing children. “We are deeply committed to this noble and urgent cause,” said PMG Megan Brennan, who dedicated the stamp at the National Postal Forum in Anaheim, CA. Almost half a million children were reported missing last year. The stamp is […]
Employees should take a comprehensive approach to resolving customer complaints, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video. “Our customers expect and deserve a timely and complete response when they report a problem,” he says. “When something goes wrong, we have to make it right so they are […]
Merced, CA, City Carrier Assistant Penny Guillory was driving to work recently when she noticed a man on the side of the road waving for help. When Guillory stopped, the man told her a passenger in his vehicle fainted. Guillory began performing CPR on the woman while another passerby, April Wagnon, called 911. Wagnon then […]
“It’s a great feeling when I can help my customers save money and also generate revenue for the Postal Service.” […]
Deliver the mail properly, perform accurate scans and obtain signatures when required. When delivery is done correctly, customers have confidence in USPS and their overall experience is positive. […]
Beulah, ND, Rural Carrier Sharon Boe was driving on her route when she saw a rapidly spreading grass fire. She alerted the fire department, which spent hours battling the blaze. The fire chief said Boe’s quick action prevented the fire from reaching two houses. […]
Reading about Adam West reminded me of the success my clerks had selling Batman stamps. They dressed like Batman and played the TV show’s theme song whenever they sold a sheet of stamps. They sold more than 900 sheets. […]
Postal Service managers are strengthening their leadership skills through a new program that goes beyond traditional training courses. The eight-week Management Essentials course is required for new managers in processing, maintenance and customer service operations. USPS introduced the program earlier this year, part of a broader effort to provide employees with more professional development opportunities. […]
he Postal Service’s fast-growing package business is winning customers of all stripes, “Nightly Business Report” told viewers this week. Residential customers are applauding the organization’s efforts to offer new delivery options, while more business customers are turning to USPS to ship their products, the TV newsmagazine reported. “Packages are our future. They’re just continuing to […]
When Lakeport, CA, Customer Services Supervisor Ben Lovato noticed many 20-somethings don’t know how to address an envelope, he decided to do something about it. Now Lovato visits a local elementary school to teach students about the mail. “I grew up where you were taught how to write a letter, how to address an envelope […]
“It gives us a better perspective on where packages are. Customers even can know where their package was delivered — at the front door, in the mailbox or with a neighbor.” […]