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Life of service

Although Postmasters Susan and Andy Hall both have worked for Uncle Sam as Navy sailors and Postal Service employees, they know one thing for certain — they could never work for each other. “One thing that we have realized through our time together is that we can’t work in the same office,” Andy said with […]

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Bridging the gap

The Postal Service wants customers to know about the benefits of using Informed Delivery during the holidays. Informed Delivery allows users to digitally preview their incoming mail and manage their packages from computers, tablets and mobile devices. Customers can use the free feature to get a sneak peek at greeting cards and other holiday mail while traveling. […]

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One-stop shop

The Postal Service is helping customers prepare for the holidays with a direct mailpiece that highlights the convenience of using usps.com. “USPS has everything you need for sending gifts and greetings this season. The best part is you can do it all from home,” the piece states. The mailer, titled “The Magic of Santa’s Workshop,” […]

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News quiz

Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. In a new ranking of the 15 most admired employers, USPS tied for fifth with which two companies? a) Google and Microsoft b) Google and Hershey c) Hershey and Netflix […]

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Cristian Carrillo, Irvine, CA

City Carrier Assistant Cristian Carrillo was recently delivering mail in an Irvine, CA, neighborhood when he spotted flames leaping out of a trash can near a residence. Carrillo rushed to grab a garden hose and quickly extinguished the blaze. The homeowner, John Jaeger, who was in the garage at the time, later mailed a letter […]

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There when you need it

Dolores Williams is grateful to one Combined Federal Campaign (CFC) charity for helping her when she was diagnosed with cancer. In 2009, Williams, an Edison, NJ, customer care agent, realized that a pimple on her neck wasn’t going away. After undergoing testing, she received life-changing news from her doctor: She had follicular lymphoma. “They called […]

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Clean win

The U.S. Department of Energy recently honored the Postal Service for its efforts to cut waste and energy costs and improve operations. USPS received a Federal Energy and Water Management Award for its work at the Washington Network Distribution Center in Capitol Heights, MD. Through a recent pilot program envisioned by Plant Manager Robert Borris […]

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Benefits info

The Postal Service will hold four webinars for employees who want to learn more about the offerings available during this year’s open season. Here’s the schedule: Tuesday, Nov. 13, from 10-11 a.m. EST Wednesday, Nov. 21, from 3-4 p.m. EST Thursday, Nov. 29, from noon-1 p.m. EST Wednesday, Dec. 5, from 4-5 p.m. EST Each […]

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Get the message

The Postal Service wants employees to always exercise caution when sending emails internally and outside the organization. Employees should only send sensitive information, such as business financial data, or sensitive-enhanced information, such as Social Security numbers, to those with a need to know. Before emailing USPS information to external recipients, the CyberSafe at USPS team […]

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Those who served

To help mark Veterans Day, here are six facts about the holiday and the men and women it honors. 1. Veterans Day began almost a century ago. The first observance of Veterans Day, then called Armistice Day, took place Nov. 11, 1919, on the one-year anniversary of the end of World War I. In 1926, […]

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Todd Eklund, Spokane, WA

Letter Carrier Todd Eklund was recently delivering mail in a Spokane, WA, neighborhood when he heard a loud bang and spotted a rapidly spreading brush fire on a hill behind a customer’s home. As Eklund called 911, he rushed to the front door to alert the customer to the danger, then helped her and her […]

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Green lights

The Postal Service is honoring 15 facilities, teams and projects for their efforts to protect the environment and promote sustainability. The honorees, announced this week, will receive 2017 Postmaster General Sustainability Excellence Awards. The recipients are: Bedford Park, IL, Vehicle Maintenance Facility, where managers have improved training and engagement to ensure employees understand environmental regulations  […]

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Shared interests

If you’re a Postal Service employee, you’ve probably heard of the Human Resources Shared Service Center, but do you understand what the HRSSC does — and how it can help you? If not, here’s what you should know: • The HRSSC offers a variety of services and information. The center, based in Greensboro, NC, can […]

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Get Smart

Some Postal Service facilities will soon receive new fleet fuel payment cards through GSA SmartPay, a federal program that provides charge cards to U.S. government agencies. The new GSA SmartPay 3 Voyager cards will replace the current SmartPay 2 Voyager cards. Vehicle maintenance facility (VMF) managers will begin to receive the new cards around Nov. […]

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News quiz

Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Approximately how much money has the Breast Cancer Research semipostal stamp raised since its release in 1998? a) $8.78 million b) $87.8 million c) $878 million d) $8.78 billion […]

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Dean Lardinois, Green Bay, WI

Letter Carrier Dean Lardinois was delivering mail on a chilly spring day in Green Bay, WI, when he encountered an unsupervised toddler locked out of an apartment building near a busy intersection. Lardinois opened the door for the 2-year-old boy — who was visibly cold in only a T-shirt and a diaper — and kept […]

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‘Just like everyone else’

Mike McCord and Tim Smith have a unique bond at the Huntsville, AL, Processing and Distribution Facility: They’re both deaf, and they both rely on a variety of ways to receive and give information at work. “It’s nice having a co-worker who is also deaf because we can help each other out,” said McCord, a […]

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Showing support

Jacqueline Nutter spent a recent Sunday afternoon discussing a serious subject — breast cancer — in an unlikely setting: FedEx Field, home of the Washington Redskins football team. “I love talking about breast cancer awareness because I don’t want another woman to hear they have breast cancer and feel death is the next destination,” said […]

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Need to know

See you in Indianapolis. USPS is once again encouraging employees to recruit customers to attend the National Postal Forum. The mailing industry’s largest annual conference brings approximately 4,000 attendees together each year for educational workshops, certification courses, trade show exhibitions, panel discussions and presentations from Postal Service leaders. Next year’s event will be held from […]

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Who goes there?

To help get you in the mood for Halloween, here’s a look at five eerie addresses from TV shows and movies. 1. 1313 Mockingbird Lane. Herman, Lily, Grandpa, Eddie and Marilyn — the family on the 1964-66 sitcom “The Munsters” — lived in a multi-level Victorian home at this address in Mockingbird Heights, a fictional […]

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Tonja Hahn, Rapid City, SD

Postal Support Employee Tonja Hahn was driving to work recently in Rapid City, SD, when her commute was interrupted by a crisis. Hahn heard someone crying out for help. When she stopped to investigate, she saw a woman pinned to the ground by a man who appeared to be assaulting her. The man fled the […]

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Got plans?

Ever wonder if you should have a different health plan? There are four types of plans you can enroll in during open season, the annual period when Postal Service employees can make changes to their health coverage. The plan types are: Health maintenance organizations (HMOs), which provide care from in-network plan physicians and hospitals located […]

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Feathered friends

A new video shows highlights from the Postal Service’s recent dedication of the Birds in Winter stamps. The stamps, which each feature a colorful bird in a wintry scene, were dedicated last month in Quechee, VT. “The Postal Service has a long tradition of putting birds on stamps to celebrate and raise awareness of these […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.58 percent during the week ending Oct. 19, up from one week earlier. Great Lakes (97.87 percent) topped the areas, while Dakotas (99.17 percent) led the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To […]

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Ashley Warner, Grenville, NM

Ashley Warner, a highway contract route driver, was delivering mail on a summer Saturday in Grenville, NM, when she spotted an off-road utility vehicle overturned in a field. Warner didn’t see any sign of activity at first, but as she drove away, she saw a hand waving in her side mirror. She stopped to investigate […]

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