While USPS employees are participating in the latest Postal Pulse survey, managers are making improvements based on comments from last year’s survey. The surveys, which began in 2015, did not give employees the opportunity to make comments, but that changed last year. “Employees requested that we include a comment box, so we did that,” said […]
Sierra Coastal District employees are learning more about health and wellness from the Postal Service’s resident experts. Occupational health nurses and assistants are visiting USPS facilities in the district, which is part of Pacific Area, through a program that began a year ago. The nurses and assistants conduct stand-up talks, provide information and educate employees […]
Gift card promotion. USPS will offer a discount on Mastercard gift cards at select Post Office locations. From May 25-June 7, employees and customers will receive $2 off the purchase fee of a Mastercard gift card valued at $50 or more. Variable load gift cards are excluded from this offer. No coupon is needed. Postal […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. True or false: Nearly 3 in 4 Americans say USPS is their favorite federal agency, according to a new Gallup poll. a) True b) False 2. Which of these […]
Rural Carrier Janet Banks was recently delivering mail in Elizabethtown, KY. At the home of a customer with a medical hardship, Banks found him deceased. She called 911 and stayed on the scene until the coroner arrived. “Janet has a great relationship with her customers and is known for providing excellent customer service,” said local […]
The Postal Service will release its Sesame Street stamps Saturday, June 22. The stamp pane will honor the 50th anniversary of the influential and beloved children’s television show by showcasing 16 of its Muppet characters: Big Bird, Ernie, Bert, Cookie Monster, Rosita, The Count, Oscar the Grouch, Abby Cadabby, Herry Monster, Julia, Guy Smiley, Snuffleupagus, […]
It was a moment Tsvetelina Padezhka and her husband, Lyubomir Padezhki, had long worked toward. The Tennessee residents recently recited the oath of allegiance to the United States during a ceremony at a U.S. Citizenship and Immigration Services office, completing a final step in their journey to become American citizens. “It’s a dream come true,” […]
The United States will observe Memorial Day, a federal holiday to remember members of the armed forces who died while serving the nation, on Monday, May 27. Approximately 100,000 veterans are employed by USPS. The organization is one of the largest civilian employers of former and current members of the Army, Air Force, Navy, Marines […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.84 percent during the week ending May 17, up from one week earlier. Western (98.13) led the areas, while Dakotas (99.31 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see the […]
Letter Carrier Carol Helm was recently making deliveries in Charleston, WV, when she grew concerned about a customer whose mail was piling up. Helm alerted the woman’s neighbor, who contacted a member of her family. Emergency responders soon checked on the woman, who had died. The customer’s aunt, Harriett Beury, later mailed a letter to […]
I like Link articles that feature animals, as well as profiles of employees who have been on the job for a half-century and those who are still working past age 65. While I’m not planning on joining them, more power to them. […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Approximately how many pounds of food have been collected through Stamp Out Hunger since the annual drive began in 1993? a) 1 billion b) 1.2 billion c) 1.4 billion […]
Gift card promotion. USPS will offer a discount on Visa gift cards at select Post Office locations. From May 18-31, employees and customers will receive $2 off the purchase fee of a Visa gift card valued at $50 or more. Variable load gift cards are excluded from this offer. No coupon is needed. Set sail. […]
Springtime health fairs and training classes are giving Postal Service employees valuable information and skills to potentially save lives. A recent health and wellness fair at the Cary, NC, Post Office offered employees free glucose screenings and the opportunity to talk with nutrition specialists, emergency medical personnel and health insurance representatives. Employees could also have […]
Nearly 3 in 4 Americans say the Postal Service is their favorite federal agency, according to a Gallup poll released this week. USPS ranks first among 13 agencies measured in the survey, with 74 percent saying the organization does an “excellent” or “good” job. The Postal Service also ranked first in all prior years this […]
John Korsiak, a safety specialist for Long Island District in Melville, NY, was recently on duty for new employee orientation when a crisis erupted. A colleague was eating lunch during a break when she started choking on a piece of food. Korsiak leapt into action and performed the Heimlich maneuver on the woman until the […]
It’s so heartwarming to read stories like “Building bonds” that show how USPS employees touch the lives of the customers they serve day in and day out. […]
The Postal Service celebrated the 150th anniversary of the nation’s first cross-country railroad during its latest stamp dedication ceremony last week. The Transcontinental Railroad stamp event was held May 10 at the Golden Spike National Historic Park in Promontory Summit, UT. “Building the Transcontinental Railroad was one of the great achievements of the 19th century,” said […]
Kelly Sigmon, the Postal Service’s customer experience vice president, was recently honored by her alma mater, CalPoly Pomona College of Engineering. Citing Sigmon’s accomplishments, the Pomona, CA-based college inducted her into its prestigious Hall of Fame, which recognizes distinguished engineers and their achievements to inspire future generations of students. This year, Sigmon is one of […]
USPS is reminding employees that they can’t participate in postal matters that could affect the financial interest of someone in their household. This also includes participating in postal matters concerning other people an employee might have a relationship with. “Employees should consider whether a reasonable person with knowledge of the facts would question their impartiality […]
To help mark Military Appreciation Month, here are five facts about the U.S. armed forces. 1. The U.S. military is the nation’s largest employer. The armed forces employ more Americans than any other organization. The active duty, National Guard and Reserve components of all the armed services employ more than 2 million people. Walmart is the […]
Letter Carrier Dwight Washington was recently delivering mail in an Abington, PA, neighborhood when he spotted a house on fire. Washington leapt into action, rushing to pound on the front door and also alert neighbors, who called 911. The Postal Service employee located a fire extinguisher and a garden hose, and he battled the blaze […]
I enjoy reading Link’s weekly “News Quiz” feature. It’s fun at the end of the week to see how much information I’ve retained. […]
The Postal Service honored several business customers at this year’s National Postal Forum (NPF) in Indianapolis. FCA US, TracFone Wireless Inc. and AT&T each received Informed Innovation Awards for their creative efforts using USPS technology, while Royal Alliances, Pitney Bowes and Intelisent were each recognized with Data Driven Excellence Awards for using the Informed Visibility […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. According to Postmaster General Megan J. Brennan’s National Postal Forum keynote address, how many businesses use Informed Delivery to drive consumers to digital marketing channels? a) 20 b) 200 […]
The Postal Service will release its Transcontinental Railroad stamps Friday, May 10. The stamps will celebrate the 150th anniversary of the cross-country railroad, which was one of the great achievements of the era. The completion was marked by the “golden spike ceremony,” held May 10, 1869. Reminiscent of 19th-century oil paintings, the three distinct stamp […]
The Postal Service collects millions of data points a day, using barcodes, scanners and processing equipment. But what does all that data do besides feed dashboards? “Data allows us to separate the fact from the fiction,” said Network Operations Vice President Robert Cintron. “It gives us information for the customer to understand where a package […]
Rural Carrier Leo McKenna was recently delivering mail in Belding, MI, when he heard a customer shouting in distress. McKenna stopped to help the man, who had collapsed after cutting his leg with a chainsaw while pruning trees. The Postal Service employee rushed to the customer’s side, called 911 and comforted him until paramedics arrived. […]
It was great to read about the USPS Annual Sustainability Report and learn how the organization is saving energy. […]
USPS is working to “reposition” mail and ensure businesses recognize it as an effective marketing channel, Chief Customer and Marketing Officer Jacqueline Krage Strako told industry leaders this week. The organization has conducted research that shows businesses can attract new customers and grow their sales by integrating mail into their digital marketing efforts. “This is the […]