Kelly Sigmon, the Postal Service’s customer experience vice president, was recently honored by her alma mater, CalPoly Pomona College of Engineering. Citing Sigmon’s accomplishments, the Pomona, CA-based college inducted her into its prestigious Hall of Fame, which recognizes distinguished engineers and their achievements to inspire future generations of students. This year, Sigmon is one of […]
USPS is reminding employees that they can’t participate in postal matters that could affect the financial interest of someone in their household. This also includes participating in postal matters concerning other people an employee might have a relationship with. “Employees should consider whether a reasonable person with knowledge of the facts would question their impartiality […]
To help mark Military Appreciation Month, here are five facts about the U.S. armed forces. 1. The U.S. military is the nation’s largest employer. The armed forces employ more Americans than any other organization. The active duty, National Guard and Reserve components of all the armed services employ more than 2 million people. Walmart is the […]
Letter Carrier Dwight Washington was recently delivering mail in an Abington, PA, neighborhood when he spotted a house on fire. Washington leapt into action, rushing to pound on the front door and also alert neighbors, who called 911. The Postal Service employee located a fire extinguisher and a garden hose, and he battled the blaze […]
I enjoy reading Link’s weekly “News Quiz” feature. It’s fun at the end of the week to see how much information I’ve retained. […]
The Postal Service honored several business customers at this year’s National Postal Forum (NPF) in Indianapolis. FCA US, TracFone Wireless Inc. and AT&T each received Informed Innovation Awards for their creative efforts using USPS technology, while Royal Alliances, Pitney Bowes and Intelisent were each recognized with Data Driven Excellence Awards for using the Informed Visibility […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. According to Postmaster General Megan J. Brennan’s National Postal Forum keynote address, how many businesses use Informed Delivery to drive consumers to digital marketing channels? a) 20 b) 200 […]
The Postal Service will release its Transcontinental Railroad stamps Friday, May 10. The stamps will celebrate the 150th anniversary of the cross-country railroad, which was one of the great achievements of the era. The completion was marked by the “golden spike ceremony,” held May 10, 1869. Reminiscent of 19th-century oil paintings, the three distinct stamp […]
The Postal Service collects millions of data points a day, using barcodes, scanners and processing equipment. But what does all that data do besides feed dashboards? “Data allows us to separate the fact from the fiction,” said Network Operations Vice President Robert Cintron. “It gives us information for the customer to understand where a package […]
Rural Carrier Leo McKenna was recently delivering mail in Belding, MI, when he heard a customer shouting in distress. McKenna stopped to help the man, who had collapsed after cutting his leg with a chainsaw while pruning trees. The Postal Service employee rushed to the customer’s side, called 911 and comforted him until paramedics arrived. […]
It was great to read about the USPS Annual Sustainability Report and learn how the organization is saving energy. […]
USPS is working to “reposition” mail and ensure businesses recognize it as an effective marketing channel, Chief Customer and Marketing Officer Jacqueline Krage Strako told industry leaders this week. The organization has conducted research that shows businesses can attract new customers and grow their sales by integrating mail into their digital marketing efforts. “This is the […]
A new video features Postmaster General Megan J. Brennan’s keynote address at this week’s National Postal Forum (NPF). Brennan discusses how USPS and the mailing and shipping industry are bridging physical and digital marketing channels to meet consumer needs. The 1-hour video, which is available on Blue, includes an energetic opening segment that showcases the […]
The Postal Service has introduced a TV commercial geared toward Spanish-language customers. “Growing Together” shows a letter carrier serving small businesses, as well as a family with a child who hands the employee a Priority Mail package. The spot directs viewers to usps.com/entrega, a Spanish-language site that showcases USPS products and services. The ad joins […]
To help mark National Small Business Week, which is underway through May 11, here are five facts about the enterprises that form a bedrock of the U.S. economy. 1. Most American businesses are small. The U.S. Small Business Administration (SBA) defines a small business as an independent firm with fewer than 500 employees. This means […]
The story about John Vick, the Brooklyn, NY, letter carrier who accumulated about 5,000 hours of sick leave, was inspiring. It showed me what hard work, dedication and perseverance look like. […]
Retail Associate Kwamin Huff was recently on duty in Corpus Christi, TX, when he grew concerned about a customer who mailed a Priority Mail Express envelope out of state. Knowing that the woman had previously fallen victim to scammers, Huff was afraid she was again in jeopardy, so he alerted the Inspection Service. A postal […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. True or false: The Postal Service’s total mail volume has declined by 31 percent since 2007. a) True b) False 2. Fill in the blank: USPS opened the (blank) […]
Asian Pacific American Heritage Month is being celebrated in May. The annual observation recognizes the contributions of the nation’s 20 million Asian Americans and Pacific Islanders. About 49,400 Postal Service employees — approximately 7.8 percent of the USPS workforce — identify as being Asian, Native Hawaiian or Pacific Islander. The organization celebrates the contributions of […]
USPS is reminding employees of the proper procedure for disposing of historical postal equipment and documents. If you no longer want to keep postal artifacts at your workplace, send photos and a description of each item to the Postal Service historian’s office at phistory@usps.gov to obtain guidance. Artifacts should not be sent to USPS headquarters […]
Letter Carrier Kimberly Booth was recently delivering mail in Pocomoke City, MD, when she heard the faint sound of a customer crying for help inside a residence. Booth rushed to check on the woman, who had collapsed after suffering a heart attack. The Postal Service employee immediately called 911 and comforted the customer until emergency […]
I enjoyed reading “Give it up,” the article that highlighted the USPS employee who performed with Marvin Gaye. It doesn’t get much cooler than that. […]
Postal legislative and regulatory reform is urgently needed to restore USPS to financial stability, Postmaster General Megan J. Brennan told congressional leaders April 30. Since 2007, the Postal Service’s total mail volume has declined by 31 percent. The organization has streamlined its operations, restructured its network, improved productivity and made other changes, but it isn’t […]
Sixteen USPS executives and managers have been named finalists for the latest National Engagement Leader of the Year Awards. The finalists are comprised of seven individuals who each represent one of the Postal Service’s geographic areas, and nine people who represent departments overseen by members of the executive leadership team at USPS headquarters in Washington, […]
May is Military Appreciation Month, a national observance that began in 1999. “Veterans and service members are our neighbors, valued customers and respected colleagues,” said Postmaster General Megan J. Brennan. “The Postal Service is honored to recognize veterans’ contributions to postal operations and to the nation during Military Appreciation Month and all year round.” Approximately […]
The Postal Service released a stamp last week honoring 1950s tennis legend Maureen Connolly Brinker. Here are six facts about the player known as “Little Mo.” 1. Her nickname comes from a battleship. San Diego sportswriter Nelson Fisher dubbed her “Little Mo” when she was 11, comparing the power of her forehand and backhand to […]
Link is very interesting and needed. It’s good to know what’s happening within the Postal Service. Some of the stories are amazing. […]
Letter Carrier Neal White was recently delivering mail in a Kansas City, KS, neighborhood when he spotted smoke coming from the roof of a customer’s home. White immediately called 911 and rushed to alert the occupant — a hearing-impaired teenager who was there alone with her dog. The Postal Service employee guided the girl and […]
Legendary tennis champion Maureen Connolly Brinker was honored by USPS this week for her pioneering achievements in the sport. Nicknamed “Little Mo,” the 5-foot-4-inch dynamo dominated the tennis world in the early 1950s, using powerful groundstrokes to become the first woman to win all four major tennis tournaments in a calendar year. During the April […]
The Minnesota National Guard is helping USPS get the mail in and out of Oslo, which is completely surrounded by water after the Red River breached its banks earlier this month. The small town of about 300 people is in Northwest Minnesota, near the North Dakota border. To get the mail through, Rural Carrier Harlan […]