Letter Carrier Donna Kessler was delivering mail one day last year in a Fort Wayne, IN, neighborhood when she came upon a little girl in a pink backpack, sobbing on a sidewalk. Kessler stopped to check on the child, who was 5 and had just finished her first day of kindergarten. The girl was lost […]
Postal Service employees are using the organization’s lead generation programs to help business customers discover the USPS Connect Local pilot program now underway in Texas. USPS Connect Local provides businesses and nonprofit organizations with local-to-local same-day and next-day package delivery at affordable rates. Soon after the program’s July launch, Ralph Fields, a Duncanville, TX, letter […]
Message Monsters, the Postal Service’s most playful, customizable Forever stamp design ever, will be released Sept. 24. The pane of 20 stamps features four monster illustrations that can be dressed up with dozens of self-adhesive accessories on the selvage. The accoutrements include cartoony voice balloons and thought bubbles with exclamations and salutations, hats and crowns, […]
The Combined Federal Campaign’s cause of the week is disaster relief, a category that has sadly increased in importance in the past decade. The phrase “once-in-a-millennium” to describe a natural calamity — be it a hurricane, heat, flood or other peril — is becoming paradoxically common. Storms are intensifying, and the needs of survivors are […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: Priority Mail Express Cold Chain Packaging is designed for products that must remain cold for up to (blank) at 45 degrees or below during shipment. a) 24 […]
Accurate scanning matters more than you might think. That’s the message USPS is delivering to employees as it works to offer excellent service, a cornerstone of the organization’s 10-year plan, Delivering for America. Most employees know that scanning allows customers to know when their packages will arrive, a critically important requirement in the […]
USPS is continuing to restore service after Hurricane Ida, the powerful storm that knocked out power and caused widespread damage in Louisiana and other areas late last month. Immediately after the storm, Southern Area’s hurricane recovery team focused on resuming retail, delivery and mail processing operations, while the Postal Inspection Service evaluated individual USPS facilities […]
USPS now offers a Priority Mail shipping service option for expedited packaging supplies. The new service, which began Sept. 12, allows customers who have registered at usps.com to have expedited packaging supplies delivered to them within two to three business days for a fee. During checkout, registered customers can select whether they would like to […]
The Postal Service wants employees and contractors to remember that the information posted on Facebook, Twitter and similar websites could be exploited in social engineering attacks. Social engineering describes methods used to build trust and ultimately manipulate individuals into divulging personal information. The more information cybercriminals gather about an individual, the easier it is to […]
Wilmot, WI, Postmaster Loretta Jaffe was off duty one day in January when she and her husband, Brian, came upon a crisis in nearby Kenosha. The couple was in their vehicle when they spotted a man, Bill Karls, lying on the ground outside his residence with a snowblower — still running — on top of […]
USPS and postal organizations around the world will mark the third annual Green Postal Day on Sept. 17. On Green Postal Day, organized by the International Post Corp. (IPC), 16 posts worldwide reiterate their commitment to contribute to a more sustainable economy and society. According to an IPC survey this year, consumers are increasingly concerned […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How much money does the Postal Service want to raise during the latest Combined Federal Campaign? a) $6.9 million b) $9.6 million c) $5.8 billion d) $8.5 billion 2. Fill in […]
“True blue,” the article commemorating the 20th anniversary of terrorist attacks of Sept. 11, 2001, was well written. It was an unbelievably devastating day. […]
USPS will offer a cold chain packaging service — used for shipping perishables and other items — to businesses and other customers, starting Sept. 12. The organization has been testing the packaging for several months with businesses that ship food, medical supplies and other items. Called Priority Mail Express Cold Chain Packaging, the service is designed specifically […]
The United States won seats on two international postal councils at the Universal Postal Union Congress, which ran from Aug. 9-27. The union, known as the UPU, is a specialized agency of the United Nations whose core mission is to facilitate the exchange of international mail among its 192 member countries. Remuneration (international postal payments […]
A training course on Business Reply Mail procedures and invoicing will soon be available in HERO. The course, titled Business Reply Mail, is mandatory for Level 18 Postmasters, lead retail associates, retail associates, sales and service distribution clerks, postage due clerks, postage due technicians, mailing requirements clerks, bulk mail clerks, bulk mail technicians and bulk […]
USPS is offering savings on Mastercard gift card purchases at select Post Offices this month. From Sept. 4-17, customers and employees will receive $2 off the purchase fee of Mastercard gift cards valued at $50 and $100. Variable load gift cards are excluded. No coupon is needed […]
City Carrier Assistant Justin McClanahan was on duty one day in February in Clinton, KY, when he came upon a vehicle that had flipped on an icy, isolated road, leaving the driver trapped inside. When McClanahan stopped to investigate, he found the distraught man beating on the glass and asking for help to escape. The […]
Two ZIP Codes. The terrorist attacks that turned a cloudless September morning into a nightmare 20 years ago obliterated two ZIP Codes at ground zero. 10047 and 10048 perished in the inferno and, out of respect, have not been used since by the Postal Service. It’s a quiet tribute and fitting in its quietness. It […]
The Postal Service has released its first newly designed Happy Birthday stamp in almost two decades. The Forever stamp is meant to give invitations, envelopes and cards an additional touch of good cheer. The stamp features the word “happy” prominently in capital letters, with each of the five letters inspired by a different party decoration, […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How many official social media accounts does USPS have? a) Two b) Four c) Six d) Eight 2. How many customers have signed up for Informed Delivery using the ID Enroll […]
Hampden, ME, Rural Carrier Elmer Wing was recently making deliveries in a nearby town, Newburgh, when he grew concerned about a customer whose mail was piling up. Wing noticed that the man’s car was in the driveway and the porch light was on during the day, so he contacted the local Post Office to recommend […]
The art highlighted in “Aiming for the heart” was fabulous. The kids did an outstanding job creating safety messages for Hawaii District postal employees. […]
Remember the sticker craze of the 1980s? It’s back. Collecting stickers has seen a revival during the coronavirus pandemic — except this time, companies are using the mail to satisfy collectors’ cravings. “At the beginning of the pandemic, people at home were feeling generally nostalgic for items sparking happiness — like stickers from their childhood […]
September is National Cholesterol Education Month, a time to learn more about cholesterol and how it affects your health. Cholesterol is a waxy, fatlike substance found in the body and animal food products, including meat, seafood, dairy and eggs. Lifestyle behaviors, family history and health conditions, such as diabetes and obesity, can adversely affect cholesterol […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Which of these facilities is not participating in the USPS pilot program to fill tractor-trailer operator positions? a) Brooklyn, NY, Processing and Distribution Center b) Carol Stream, IL, Processing and Distribution […]
In a video message, Postmaster General Louis DeJoy discusses the importance of ethics awareness. He highlights the organization’s Blue page, which has information for postal workers; the ethics section on usps.com; and the new ethics app for smartphones that can be downloaded through the USPS app store. “It is because of our focus on ethics […]
Christopher A. Nielsen, the Postal Service’s chief information security officer and vice president, has accepted an appointment as inspector in charge of the Postal Inspection Service’s Analytics and Cyber Group. Since joining the USPS Corporate Information Security Office in 2018, Nielsen has led several initiatives that bolstered the organization’s cybersecurity. He improved awareness and training […]
The Postal Service is reminding employees and contractors that they’re prohibited from speaking on behalf of the organization on websites, blogs and other forms of social media without permission. Under the organization’s policy, employees must receive written permission from the USPS social media and legal teams and the appropriate vice president before establishing online accounts […]
Postal Service employees can participate in an upcoming webinar to learn easy ways to add more fruits and vegetables to your day in the most delicious way. The session, “Get More Plants on Your Plate,” will be held Thursday, Sept. 2, at noon EDT. Jillian Griffith, a nutritionist for the Giant supermarket chain, will conduct […]