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New FEGLI rates

Effective Oct. 1, premiums for Federal Employees’ Group Life Insurance (FEGLI) will change for some forms of coverage. Most rates for options A, B and C will decrease, according to the Office of Personnel Management. However, older age bands in options B and C will see an increase, and rates also will rise for retirees’ […]

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New dimensions

USPS is changing the dimensions of 14 standard and specialized expedited packaging supplies to better align with mail processing equipment requirements. The organization annually produces and fulfills more than 181 million orders of standard and specialized expedited packaging supplies, including Priority Mail Express, Priority Mail and Global Express Guaranteed. Starting in late September, the dimensions […]

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Light stuff

The Postal Service is reminding employees that most waste bulbs contain hazardous materials and must be disposed of properly. Fluorescent, high intensity discharge (HID), light emitting diode (LED), neon and ultraviolet bulbs contain mercury or other toxic metals. When these bulbs are no longer usable, they are considered universal waste and must be recycled. To […]

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Higher learning

Postal Service employees can participate in an upcoming webinar to learn about the advantages of a high-deductible health plan (HDHP). The session, “The Value of a High Deductible Health Plan,” will be held Monday, Oct. 4, at noon EDT. GEHA, a not-for-profit provider of health plans for federal employees, will conduct the webinar and explore […]

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School daze

Letter Carrier Donna Kessler was delivering mail one day last year in a Fort Wayne, IN, neighborhood when she came upon a little girl in a pink backpack, sobbing on a sidewalk. Kessler stopped to check on the child, who was 5 and had just finished her first day of kindergarten. The girl was lost […]

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Doing their part

Postal Service employees are using the organization’s lead generation programs to help business customers discover the USPS Connect Local pilot program now underway in Texas. USPS Connect Local provides businesses and nonprofit organizations with local-to-local same-day and next-day package delivery at affordable rates. Soon after the program’s July launch, Ralph Fields, a Duncanville, TX, letter […]

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Fun flair

Message Monsters, the Postal Service’s most playful, customizable Forever stamp design ever, will be released Sept. 24. The pane of 20 stamps features four monster illustrations that can be dressed up with dozens of self-adhesive accessories on the selvage. The accoutrements include cartoony voice balloons and thought bubbles with exclamations and salutations, hats and crowns, […]

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Ports in the storm

The Combined Federal Campaign’s cause of the week is disaster relief, a category that has sadly increased in importance in the past decade. The phrase “once-in-a-millennium” to describe a natural calamity — be it a hurricane, heat, flood or other peril — is becoming paradoxically common. Storms are intensifying, and the needs of survivors are […]

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Cold facts

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: Priority Mail Express Cold Chain Packaging is designed for products that must remain cold for up to (blank) at 45 degrees or below during shipment. a) 24 […]

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No small measure

Accurate scanning matters more than you might think.   That’s the message USPS is delivering to employees as it works to offer excellent service, a cornerstone of the organization’s 10-year plan, Delivering for America.   Most employees know that scanning allows customers to know when their packages will arrive, a critically important requirement in the […]

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After Ida

USPS is continuing to restore service after Hurricane Ida, the powerful storm that knocked out power and caused widespread damage in Louisiana and other areas late last month. Immediately after the storm, Southern Area’s hurricane recovery team focused on resuming retail, delivery and mail processing operations, while the Postal Inspection Service evaluated individual USPS facilities […]

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Expedited packaging supplies

USPS now offers a Priority Mail shipping service option for expedited packaging supplies. The new service, which began Sept. 12, allows customers who have registered at usps.com to have expedited packaging supplies delivered to them within two to three business days for a fee. During checkout, registered customers can select whether they would like to […]

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Low profile

The Postal Service wants employees and contractors to remember that the information posted on Facebook, Twitter and similar websites could be exploited in social engineering attacks. Social engineering describes methods used to build trust and ultimately manipulate individuals into divulging personal information. The more information cybercriminals gather about an individual, the easier it is to […]

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When a stranger falls

Wilmot, WI, Postmaster Loretta Jaffe was off duty one day in January when she and her husband, Brian, came upon a crisis in nearby Kenosha. The couple was in their vehicle when they spotted a man, Bill Karls, lying on the ground outside his residence with a snowblower — still running — on top of […]

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Green Postal Day

USPS and postal organizations around the world will mark the third annual Green Postal Day on Sept. 17. On Green Postal Day, organized by the International Post Corp. (IPC), 16 posts worldwide reiterate their commitment to contribute to a more sustainable economy and society. According to an IPC survey this year, consumers are increasingly concerned […]

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Raising hope

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How much money does the Postal Service want to raise during the latest Combined Federal Campaign? a) $6.9 million b) $9.6 million c) $5.8 billion d) $8.5 billion 2. Fill in […]

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Keep it cool

USPS will offer a cold chain packaging service — used for shipping perishables and other items — to businesses and other customers, starting Sept. 12. The organization has been testing the packaging for several months with businesses that ship food, medical supplies and other items. Called Priority Mail Express Cold Chain Packaging, the service is designed specifically […]

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UPU Congress meets

The United States won seats on two international postal councils at the Universal Postal Union Congress, which ran from Aug. 9-27. The union, known as the UPU, is a specialized agency of the United Nations whose core mission is to facilitate the exchange of international mail among its 192 member countries. Remuneration (international postal payments […]

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Business Reply Mail training

A training course on Business Reply Mail procedures and invoicing will soon be available in HERO. The course, titled Business Reply Mail, is mandatory for Level 18 Postmasters, lead retail associates, retail associates, sales and service distribution clerks, postage due clerks, postage due technicians, mailing requirements clerks, bulk mail clerks, bulk mail technicians and bulk […]

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Gift cards

USPS is offering savings on Mastercard gift card purchases at select Post Offices this month. From Sept. 4-17, customers and employees will receive $2 off the purchase fee of Mastercard gift cards valued at $50 and $100. Variable load gift cards are excluded. No coupon is needed […]

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Justin time

City Carrier Assistant Justin McClanahan was on duty one day in February in Clinton, KY, when he came upon a vehicle that had flipped on an icy, isolated road, leaving the driver trapped inside. When McClanahan stopped to investigate, he found the distraught man beating on the glass and asking for help to escape. The […]

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True blue

Two ZIP Codes. The terrorist attacks that turned a cloudless September morning into a nightmare 20 years ago obliterated two ZIP Codes at ground zero. 10047 and 10048 perished in the inferno and, out of respect, have not been used since by the Postal Service. It’s a quiet tribute and fitting in its quietness. It […]

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Special occasion

The Postal Service has released its first newly designed Happy Birthday stamp in almost two decades. The Forever stamp is meant to give invitations, envelopes and cards an additional touch of good cheer. The stamp features the word “happy” prominently in capital letters, with each of the five letters inspired by a different party decoration, […]

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Social intelligence

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How many official social media accounts does USPS have? a) Two b) Four c) Six d) Eight 2. How many customers have signed up for Informed Delivery using the ID Enroll […]

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Intensive intervention

Hampden, ME, Rural Carrier Elmer Wing was recently making deliveries in a nearby town, Newburgh, when he grew concerned about a customer whose mail was piling up. Wing noticed that the man’s car was in the driveway and the porch light was on during the day, so he contacted the local Post Office to recommend […]

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Sticking around

Remember the sticker craze of the 1980s? It’s back. Collecting stickers has seen a revival during the coronavirus pandemic — except this time, companies are using the mail to satisfy collectors’ cravings. “At the beginning of the pandemic, people at home were feeling generally nostalgic for items sparking happiness — like stickers from their childhood […]

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Cholesterol management

September is National Cholesterol Education Month, a time to learn more about cholesterol and how it affects your health. Cholesterol is a waxy, fatlike substance found in the body and animal food products, including meat, seafood, dairy and eggs. Lifestyle behaviors, family history and health conditions, such as diabetes and obesity, can adversely affect cholesterol […]

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Haul for one

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Which of these facilities is not participating in the USPS pilot program to fill tractor-trailer operator positions? a) Brooklyn, NY, Processing and Distribution Center b) Carol Stream, IL, Processing and Distribution […]

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