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Spring report

The USPS Office of Inspector General (OIG) completed 1,331 investigations during the six-month period that ended March 31.   These investigations led to 531 arrests and more than $152.7 million in fines, restitutions and recoveries. This amount includes roughly $30.2 million that was returned to the Postal Service.   The data is included in the […]

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Safety and peace of mind

The Postal Service wants employees to remind customers of the many resources available when they ship cremated remains through the mail. Customers who use their own packaging must follow the guidelines detailed in Publication 139, How to Package and Ship Cremated Remains, available on usps.com. The publication provides general instructions, packaging information and Label 139 […]

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New vice president

Judy de Torok has been named Corporate Affairs vice president, a role in which she’ll work closely with the Postal Service’s industry, mailing and shipping partners. De Torok, who will report to Postmaster General Louis DeJoy, will be responsible for formulating stakeholder engagement strategies in support of Delivering for America, the Postal Service’s new 10-year […]

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Saluting a Samaritan

The U.S. Department of Justice has honored a Postal Service employee who helped locate a child who had wandered away from home. Keith Rollins, a Washington, DC, carrier technician, was driving on an interstate on a rainy morning in February 2020 when he spotted what turned out to be Ethan Adeyemi, a 2-year-old who had […]

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Greene means stop

Letter Carrier Mary Greene was delivering mail on a rainy morning last fall in Fond du Lac, WI, when she came upon a 2-year-old boy crawling in the middle of a road. Greene immediately stopped, picked up the toddler and sheltered him in the postal vehicle while she called the local Post Office. Customer Services […]

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Mail delivery

Delivery of First-Class Mail, Marketing Mail and Periodicals showed improvement in May as Postal Service operations continue to recover from challenges brought on by the coronavirus pandemic. Compared with fiscal year 2021’s second quarter (Jan. 1-March 31), May’s numbers showed: • A 9.5 percentage point improvement in First-Class Mail deliveries, with 87.6 percent being delivered […]

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FSA changes

The Postal Service wants employees to know about recent changes to the Federal Flexible Spending Account program that have created new options for participants. The program, also known as FSAFEDS, allows employees to make pretax payroll contributions to cover their family’s health, dental, vision and day care expenses, saving approximately 30 percent on out-of-pocket costs. […]

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Leading Edge

USPS is installing a new version of the Microsoft Edge web browser on Windows-based ACE workstations, eliminating the need for employees to switch from one browser to another in order to use different programs. The new version of Microsoft Edge — which will become the Postal Service’s default browser — is more than a browser. […]

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Big country

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: The National Rural Letter Carriers Association represents approximately (blank) rural carriers nationwide. a) 113,000 b) 133,000 c) 311,000 d) 331,000 2. What’s the name of the new […]

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FedEx flip

City Carrier Assistant Kara Dahl was recently delivering mail in Menomonee Falls, WI, when she came upon the scene of an accident that left a FedEx truck overturned. Dahl immediately stopped, determined that a bystander had called 911, and rushed to check on the injured driver. The man asked the Postal Service employee for help […]

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Mobile security

The Postal Service will soon permit only approved apps on USPS-issued mobile devices, part of the ongoing effort to protect the organization from malware and other cyberthreats. Starting June 9, only authorized apps will appear on USPS-issued Apple and Android smartphones and tablets and be available for download from the Postal Service’s mobile app store. […]

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Breeding ground

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Where did the Postal Service dedicate its Heritage Breeds stamps? a) Little Falls, NJ b) Los Angeles c) Mount Vernon, VA d) None of the above 2. Fill in the blank: […]

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Sharing your views

USPS is urging employees to complete the Postal Pulse survey before the June 11 deadline.   The survey, which began May 11, allows employees to share observations about their work environments. This feedback helps USPS make positive changes and improvements.   It takes about five minutes to complete the survey, which has 14 questions.   […]

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More savings

The Postal Service wants employees to know about recent changes to the Federal Flexible Spending Account program. The program, also known as FSAFEDS, allows employees to make pretax payroll contributions to cover their family’s health, dental, vision and day care expenses, saving approximately 30 percent on out-of-pocket costs. Recently enacted laws have allowed the U.S. […]

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Here they come

The Postal Service has announced dates for stamp releases through mid-October, along with the cities where they will be dedicated: • Tap Dance: Saturday, July 10, New York City • Western Wear: Friday, July 23, Abilene, TX • Ursula K. Le Guin: Tuesday, July 27, Portland, OR • Raven Story: Friday, July 30, Juneau, AK […]

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USPS to replace eAccess

The Postal Service will soon introduce ARIS, a state-of-the-art system that will be used to provide employees with secure, easy access to USPS digital resources. ARIS — short for Access Registration and Identity Services — will effectively replace eAccess, which was launched 23 years ago and uses legacy technology that is costly to maintain. The […]

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Dear Abbie

Retail Associate Abbie Campagna was on duty recently in Greendale, WI, when she grew concerned about a 91-year-old customer. Over the course of a few days, the woman had purchased thousands of dollars’ worth of postal money orders and mailed them to addresses around the country. Campagna alerted local police and the Postal Inspection Service. […]

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My App Box upgrade

The latest upgrade to My App Box — the Postal Service’s tool for quick access to more than 430 applications — allows users to configure Microsoft Edge and other web browsers for specific applications. Employees with ACE computers can find My App Box by clicking on the Windows icon on the left side of the […]

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Spring cleaning

Retail Refresh, a campaign to encourage a uniform appearance and approach to enforcing the USPS brand at Post Offices nationwide, kicked off May 1. “We want to achieve clear, clean, safe and organized retail spaces that contain only what is needed, when it is needed,” said Peggy Havanas, a USPS retail management analyst. For example, […]

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Dollars and sense

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How much total revenue did the Postal Service report for fiscal year 2021’s second quarter (Jan. 1-March 31)? a) Approximately $82 million b) Approximately $4.5 billion c) Approximately $18.9 billion d) […]

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New stamps

The Postal Service has announced two additions to its 2021 stamp lineup. The first is Otters in Snow, a booklet of 20 stamps featuring four scenes of the alert and playful North American river otter reveling in a winter landscape. The original illustrations were rendered in pen and ink, with watercolor in shades of brown […]

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Area vice presidents

Two Postal Service executives who have been serving in their roles on an acting basis have been appointed to the positions permanently. Elvin Mercado was named retail and delivery operations vice president for Central Area, which includes 10 states and 33 million delivery points. He was named acting vice president in March. Previously, Mercado served […]

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Farm fresh

Heirloom animals get their day in the sun with the May 17 release of Heritage Breeds, the Postal Service’s latest Forever stamps. These preindustrial farm animals were common before the onset of factory farming, which hybridized livestock for maximum productivity. This hybridization limited genetic diversity. The survival of heritage breeds — many of which need […]

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The ABCs of TSP

Thrift Savings Plan specialists will offer webinars and live question-and-answer sessions throughout May and June on the ins and outs of federal retirement. Here’s an overview of the webinars and when they’ll be offered (all times are Eastern): • TSP Investment Funds: An overview of TSP investment funds. May 20 at 8 a.m., June 16 […]

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Guardian Angela

Rural Carrier Angela Creighbaum was making deliveries on a chilly, wet day last spring in Burlington, WI, when she encountered an older customer yelling for help. Creighbaum rushed to check on the woman, who had fallen outside her home two hours earlier and couldn’t get up. The Postal Service employee safely helped the customer get […]

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