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‘Beating Burnout’

Postal Service employees can participate in an upcoming webinar to learn about what motivates you. The session, “Beating Burnout — Rediscovering Your Why,” will be held Thursday, March 10, at noon EST. This is the second installment in a two-part series. The first session was held in February. Representatives from Blue Cross Blue Shield and […]

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Labor deal ratified

The American Postal Workers Union (APWU) membership has ratified a new three-year labor contract with the Postal Service. The contract covers more than 200,000 employees represented by the union. Highlights of the agreement include annual general wage increases, semiannual cost-of-living adjustments, continued operational flexibility through the use of an expanded postal support employee workforce, and […]

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Hollywood magic

A new video takes viewers behind the scenes of “We Go Everywhere,” the USPS TV commercial that debuted last week. Included are comments from the real-life employees who appear in the commercial, including Nancy Lee Grano, a San Diego letter carrier who is shown delivering mail during a downpour. As the video reveals, though, Grano […]

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March of progress

In 1776, Abigail Adams famously urged her husband, John, to “remember the ladies.” Two centuries later, a national observance was created to do just that. The first women’s history celebration was a weeklong event that took place in Sonoma County, CA, in 1978, chosen to coincide with International Women’s Day on March 8. The idea […]

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National Kidney Month

March is National Kidney Month, a time to learn more about the organ and its role in the body. The kidneys are like chemical factories — they filter waste, keep bones healthy and perform essential functions that control blood pressure and red blood cell production. According to the Centers of Disease Control and Prevention, most […]

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Are you in the know?

If you want to know what’s happening in the Postal Service, you need to read Link mobile. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s new 10-year plan, and the latest updates on the coronavirus pandemic. The site is particularly […]

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Swarm and unpleasant

Rural Carrier Kaci Hough was recently delivering mail in Raleigh, MS, when she arrived at the home of an 89-year-old customer who uses a walker. She instantly realized there was an emergency: The man was being swarmed by hornets. Hough rushed to his aid, dispersing the insects and guiding him to safety. The Postal Service […]

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On the ‘Go’

The Postal Service launched a TV advertising campaign this week. The 30-second commercial, “We Go Everywhere,” shows real-life USPS employees delivering mail and packages in a variety of settings, set to the tune of Johnny Cash’s “I’ve Been Everywhere.” The commercial also features the organization’s next-generation delivery vehicle, which is slated to roll out in […]

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Next-generation vehicles

The Postal Service has completed its obligations under the National Environmental Policy Act process and evaluated the potential environmental effects of the organization’s program for next-generation delivery vehicles. USPS communicated its completion of the process in a record of decision filed with the Federal Register. The organization’s Feb. 23 news release has details. […]

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Watch and learn

The Postal Service has created a DVD version of the new mandatory heat training course on HERO. Because not all employees have access to computers, and because the information is considered so vital, USPS put the training in the more widely accessible format, as well. The Postal Service’s Heat Illness Prevention Program, or HIPP, is […]

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Ladder lady

Warren “Ed” McComas, a letter carrier in Ashland, KY, was recently delivering mail when he heard a customer screaming for help. The woman had gotten locked out of her home, and after attempting to use a ladder to access a second-story door, she found herself frozen in terror atop it, she would later tell Postmaster […]

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Live and direct

The Postal Service is holding a series of online town hall meetings to help employees learn more about USPS Connect before its nationwide launch. USPS Connect is a set of four delivery solutions that leverage new equipment, new pricing, a reconfigured network and enhanced operational precision to meet evolving business needs. The hourlong town hall […]

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National Update

The Postal Service has published National Update’s latest issue and mailed it to employees’ homes. The publication is a national edition of Area Update, the organization’s print newsletter for employees. Stories include a letter carrier who promoted mail on a recent episode of “Sesame Street,” post-hurricane cleanup efforts in Louisiana, the Postal Service’s connection to […]

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Feeling burned out?

Postal Service employees can participate in an upcoming webinar to learn what to do when you get caught up in the hustle and bustle of life, lose motivation and experience burnout. The session, “How to Overcome Burnout and Stay Motivated,” will be held Thursday, Feb. 24, at noon EST. Representatives from Blue Cross Blue Shield […]

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In the heights

Quentin Neal Sr., an acting transportation operations supervisor, was on duty one day last summer in a Kansas City, MO, neighborhood when he came upon a crisis: An apartment building was in flames, and residents were trapped while waiting for emergency responders to arrive. Upon hearing a man scream for help from an upper-floor window, […]

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Postal reform

The U.S. House of Representatives passed bipartisan legislation this week to help the Postal Service achieve financial sustainability. The bill, which addresses a variety of operational and financial issues, was approved Feb. 8 in a 342-92 vote. To become law, the legislation must also win approval from the Senate and be signed by the president. […]

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Cybersecurity training

Postal Service employees and contractors must complete two mandatory cybersecurity courses by April 11. Both courses provide instruction on how to protect critical Postal Service data from online threats. Here’s an overview: • CyberSafe Fundamentals. This course provides training needed to adhere to cybersecurity practices and policy for the protection of USPS electronic information. • […]

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Deadline approaching

Postal Service facilities that store certain quantities of hazardous chemicals must complete and submit the Emergency Planning and Community Right-to-Know Act (EPCRA) Tier II form by March 1 each year. Reporting requirements apply to any location that stores threshold quantities of EPCRA-regulated chemicals, such as sulfuric acid in lead-acid batteries, gasoline, diesel fuel, heating oil […]

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John Hyatt, San Diego

“Delivering a dream” was a wonderful story about how Laguna Niguel, CA, Letter Carrier Van Singletary helped young cancer survivor Jacob Hayward’s birthday wish to tour a Post Office come true. I love to see the connection USPS has to our local communities through acts of kindness like this. […]

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Face coverings

The Postal Service is reminding employees and contractors to adhere to the organization’s current face covering policy during the coronavirus pandemic. Under the policy, all employees and contractors who interact with the public — regardless of vaccination status — must wear face coverings when there is a state, local or tribal directive in place that […]

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Charged up

More than 500 Postal Service employees completed Arizona-New Mexico District’s third annual Tortoise and Hare Fitness Challenge in 2021 — a nearly 40 percent increase from 2020. The 36-week program offered community support, recognition, tips and prizes as participants sought to increase exercise, reach and maintain a healthy weight, improve blood pressure and more. The […]

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Hot stuff

Hot enough for you? Maybe not yet, but it will be soon. This is why the Postal Service introduced a mandatory training course, Heat Stress Recognition and Prevention. All employees must complete the course in HERO by March 18. Knowing the signs of heat illness is important for everyone, but it is imperative for postal […]

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Celebrate Diversity Month

The Postal Service will once again designate April as Celebrate Diversity Month, a time to explore different cultures and build bridges. “This will be an immersive, virtual experience that celebrates what makes us each unique,” said Jeryl A. Wilson, Diversity, Equity and Inclusion director. Additional details will be announced soon. To share feedback or ideas, […]

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Turning the tide

Paul Marchese Jr., a carrier technician from Bowling Green, KY, was on vacation last summer in Panama City Beach, FL, when a crisis erupted: A swimmer in the Gulf of Mexico had become trapped in a riptide and was signaling desperately for help. Marchese, a trained emergency rescuer, sprang into action, safely retrieving the woman […]

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Delivering a dream

A California letter carrier made a dream come true for a young cancer survivor who is also a Postal Service enthusiast. A few days before Christmas, Levan “Van” Singletary was delivering mail when he was approached by a customer, Jamie Hayward, who told him her son, Jacob, wanted one thing for his upcoming seventh birthday: […]

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In the mail

Postmasters and customer services managers will soon receive a Business Connect kit that offers strategies for promoting USPS direct mail and Every Door Direct Mail services to small businesses. The kits, which will be mailed around Feb. 4, contain a Business Connect guide, reference material and information that can be left with customers. “These tools […]

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