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In the heights

Quentin Neal Sr., an acting transportation operations supervisor, was on duty one day last summer in a Kansas City, MO, neighborhood when he came upon a crisis: An apartment building was in flames, and residents were trapped while waiting for emergency responders to arrive. Upon hearing a man scream for help from an upper-floor window, […]

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Postal reform

The U.S. House of Representatives passed bipartisan legislation this week to help the Postal Service achieve financial sustainability. The bill, which addresses a variety of operational and financial issues, was approved Feb. 8 in a 342-92 vote. To become law, the legislation must also win approval from the Senate and be signed by the president. […]

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Cybersecurity training

Postal Service employees and contractors must complete two mandatory cybersecurity courses by April 11. Both courses provide instruction on how to protect critical Postal Service data from online threats. Here’s an overview: • CyberSafe Fundamentals. This course provides training needed to adhere to cybersecurity practices and policy for the protection of USPS electronic information. • […]

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Deadline approaching

Postal Service facilities that store certain quantities of hazardous chemicals must complete and submit the Emergency Planning and Community Right-to-Know Act (EPCRA) Tier II form by March 1 each year. Reporting requirements apply to any location that stores threshold quantities of EPCRA-regulated chemicals, such as sulfuric acid in lead-acid batteries, gasoline, diesel fuel, heating oil […]

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John Hyatt, San Diego

“Delivering a dream” was a wonderful story about how Laguna Niguel, CA, Letter Carrier Van Singletary helped young cancer survivor Jacob Hayward’s birthday wish to tour a Post Office come true. I love to see the connection USPS has to our local communities through acts of kindness like this. […]

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Face coverings

The Postal Service is reminding employees and contractors to adhere to the organization’s current face covering policy during the coronavirus pandemic. Under the policy, all employees and contractors who interact with the public — regardless of vaccination status — must wear face coverings when there is a state, local or tribal directive in place that […]

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Charged up

More than 500 Postal Service employees completed Arizona-New Mexico District’s third annual Tortoise and Hare Fitness Challenge in 2021 — a nearly 40 percent increase from 2020. The 36-week program offered community support, recognition, tips and prizes as participants sought to increase exercise, reach and maintain a healthy weight, improve blood pressure and more. The […]

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Hot stuff

Hot enough for you? Maybe not yet, but it will be soon. This is why the Postal Service introduced a mandatory training course, Heat Stress Recognition and Prevention. All employees must complete the course in HERO by March 18. Knowing the signs of heat illness is important for everyone, but it is imperative for postal […]

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Celebrate Diversity Month

The Postal Service will once again designate April as Celebrate Diversity Month, a time to explore different cultures and build bridges. “This will be an immersive, virtual experience that celebrates what makes us each unique,” said Jeryl A. Wilson, Diversity, Equity and Inclusion director. Additional details will be announced soon. To share feedback or ideas, […]

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Turning the tide

Paul Marchese Jr., a carrier technician from Bowling Green, KY, was on vacation last summer in Panama City Beach, FL, when a crisis erupted: A swimmer in the Gulf of Mexico had become trapped in a riptide and was signaling desperately for help. Marchese, a trained emergency rescuer, sprang into action, safely retrieving the woman […]

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Delivering a dream

A California letter carrier made a dream come true for a young cancer survivor who is also a Postal Service enthusiast. A few days before Christmas, Levan “Van” Singletary was delivering mail when he was approached by a customer, Jamie Hayward, who told him her son, Jacob, wanted one thing for his upcoming seventh birthday: […]

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In the mail

Postmasters and customer services managers will soon receive a Business Connect kit that offers strategies for promoting USPS direct mail and Every Door Direct Mail services to small businesses. The kits, which will be mailed around Feb. 4, contain a Business Connect guide, reference material and information that can be left with customers. “These tools […]

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Know your benefits

Postal Service employees can participate in an upcoming webinar to learn about Medicare and the Federal Employees Health Benefits (FEHB) Program with Blue Cross Blue Shield. The session, “Medicare, FEHB and Blue Cross Blue Shield,” will be held Thursday, Feb. 10, at noon EST. Christel Bull, a federal account manager for CareFirst Blue Cross Blue […]

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Building brand love

The Postal Service has been ranked among the most admired and trusted brands in the nation, so it’s no surprise that businesses want to incorporate USPS images and logos into their products. “We’re always ready for the next cool idea and to work with great licensees to promote our brand and reach the public in […]

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Pollinator posies

The Postal Service will release a set of nondenominated stamps that celebrate two flowers that are catnip for butterflies. The stamps, which will debut Feb. 1, are intended for use by authorized nonprofit organizations. The two blooms are scabiosa, sometimes called pincushion flower because of its resemblance to a pincushion loaded with pins, and cosmos, […]

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African American History Month

The Postal Service will observe African American History Month in February. Traditionally, USPS commemorates the occasion with the release of the latest stamp in its Black Heritage series. This year the stamp honors Edmonia Lewis, a 19th-century neoclassical sculptor who left the United States as a young woman to pursue her art in Rome. The […]

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Pain points

February is Ergonomics Awareness Month, a time for employees and managers to learn more about musculoskeletal disorder (MSD) injuries in the workplace and how to prevent them. The injuries affect the muscles, nerves, blood vessels, ligaments and tendons of the musculoskeletal system, as well as the bone structure of the body. Employees who perform jobs […]

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Salva-tion

Rural Carrier Anthony Salva was delivering mail one day last spring in Cedarburg, WI, when he grew concerned about an older customer whose mail was piling up unusually. Salva alerted his supervisor, who asked authorities to check on the man. A sheriff’s deputy located the customer’s caregiver and they soon found him on the floor […]

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New stamps

The Postal Service has announced the release dates for 12 stamps, along with the cities where they’ll be dedicated: • Title IX, March 3, Washington, DC • Mountain Flora, March 14, Alpine, WY • African Daisy (Global), March 14, Kansas City, MO • Sunflower Bouquet (2 ounce), March 24, Lawrence, KS • Tulips, March 24, […]

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Beneficiary information

The Postal Service wants to remind all workers that it is important to complete or update beneficiary information as soon as possible. This simple task takes just a minute or two and can save a lot of heartache down the line. The Life Changes LiteBlue page, a one-stop shop for updating employee information, makes it […]

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The Eagle

The Postal Service has published the latest issue of The Eagle magazine and mailed it to employees’ homes. The quarterly publication, introduced last year, provides insights into important USPS initiatives and reports on the implementation of Delivering for America, the organization’s 10-year plan to achieve financial sustainability. The winter edition’s cover story looks at USPS […]

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Go get ’em, Tiger

The Postal Service dedicated the newest stamp in its Lunar New Year series, Year of the Tiger, on Jan. 20 at the Peter Norton Symphony Space in New York. “The Lunar New Year celebration fits squarely within America’s great cultural traditions,” said Ronald A. Stroman, a member of the USPS Board of Governors and one […]

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From this day forward

The Postal Service wants employees to remember to properly process items sent through Premium Forwarding Service Commercial (PFSC), which is designed for business customers. PFSC allows commercial customers to temporarily forward mail in bulk from a PO Box or a business street address to a new domestic business address. The mail is sent by Priority Mail […]

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Pre-retirement webinar

Postal Service employees can participate in an upcoming webinar on preparing for retirement. The session, “Retirement 101,” will be held Thursday, Jan. 27, at noon EST. An Aetna representative will conduct the webinar, which will cover how retirement benefits work, including tools and resources to help employees plan changes. Participants must register before the event […]

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In the know

Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s new 10-year plan, and the latest updates on the coronavirus pandemic. The site is particularly helpful to […]

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Stranger danger

Postmaster Xann Rodgers-Mather was recently on duty at the West Liberty, IA, Post Office when she grew concerned about an older customer who wanted to mail a large check via Priority Mail Express. Rodgers-Mather spoke with the woman, who said she’d mailed several such checks to someone she didn’t know. The Postal Service employee urged […]

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Hearts and flowers

The Postal Service dedicated the latest stamp in its Love series during a ceremony in the historic village of Romeo, MI, on Jan. 14. “The joy I receive from flowers is similar to the joy I feel when I receive mail from a loved one,” Shavon Keys, Sales vice president, said at the event. “The […]

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New CISO

Heather L. Dyer has been named chief information security officer (CISO) and vice president, a role she has filled on an acting basis since November. Dyer is responsible for safeguarding the Postal Service’s digital network and protecting information and technology assets from threats. She also is responsible for any digital security needs that develop with […]

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Sacred trust

The Postal Service is reminding employees that it is of the utmost importance to protect the sanctity of the mail. When people send and receive mail through USPS, they trust that their mail will be treated with respect. Damaging, delaying, tampering with or destroying mailpieces of any kind violates the sanctity of the mail and […]

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