The Postal Service is reminding employees and contractors to beware of smishing and other online scams. Smishing is when criminals pose as legitimate sources and send fraudulent text messages to manipulate victims into divulging passwords or financial account information or persuade them into downloading malicious software. “We have detected unusual activity on your account” and […]
With the start of hurricane season June 1, the Postal Service is urging employees to verify or update their personal and emergency contact information on file with USPS. This information is vital as it enables the organization to contact you or your loved ones when a hurricane or other natural disaster strikes. Keep personal contact […]
I absolutely love reading all the Heroes’ Corner articles in Link. It’s the first thing I read. Thank you to all the letter carriers who go above and beyond to help out those in need. If you weren’t there every day, the world would be a darker place. […]
Rural Carrier Associate Johanna Dehl was delivering on her route in Adell, WI, when she noticed smoke streaming from a customer’s garage. The postal employee parked her vehicle, ran to the house and opened the front door. She screamed “Fire!” and called 911. The customers weren’t home, but she could hear two terrified dogs. They […]
The Postal Service wants supervisors and managers to remember that every request for reasonable accommodation, no matter how minimal, must be recorded. The forms Confirmation of Request for Reasonable Accommodation and the Reasonable Accommodation Decision Guide should be filled out and the information entered in the Reasonable Accommodation Data Activity Recording system, or RADAR. When […]
The Postal Service is phasing out its USPS Loyalty Program credits for business customers in favor of the updated Click-N-Ship service. USPS Loyalty Program participants have been able to earn credits using Click-N-Ship to buy Priority Mail and Priority Mail Express services. But as of June 10, program participants will no longer be able to […]
Rural Carrier Marcus Beck was beginning his route in Vancouver, WA, when he saw a car in front of him veer off the road and disappear. The postal employee immediately parked his vehicle and ran to where the car had been. It had flipped upside down and was submerged in several feet of water. He […]
USPS presented awards to several business customers at the National Postal Forum this week. Financial services company Capital One and CenterWell, an online pharmacy, received the Partnership for Growth Award, which is given annually to companies that have made significant contributions to the mailing and shipping industry. Partnership for Growth Award winners are chosen by […]
A video and transcript of Postmaster General Louis DeJoy’s National Postal Forum keynote address are now available. During his May 22 remarks, DeJoy discussed the progress the Postal Service is making under its 10-year Delivering for America plan and how the organization is bettered positioned for success in the future. The National Postal Forum — […]
The Postal Inspection Service knows how to turn a negative seasonal occurrence into a positive outcome. The law enforcement arm of USPS has won two industry awards for its recent crime-prevention holiday campaign. “How to Have Unhappy Holidays” won first place in the Public Affairs Outreach Campaign category of the National Association of Government Communicators […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]
USPS is reminding postal facilities to properly manage equipment containing refrigerants, in accordance with regulatory requirements. Refrigerant-containing equipment includes chillers, air conditioners, fire suppression systems, drinking fountains, refrigerators and freezers. Never vent or otherwise release refrigerants into the atmosphere. Refrigerants, refrigerant-containing equipment and cylinders must be disposed of properly. Other refrigerant management requirements include: • […]
The Postal Service has launched a service performance dashboard, one of the operational reforms included in the Postal Service Reform Act. After prompting users to enter only a ZIP Code, the website provides customers with a variety of useful information, including the percentage of on-time delivery for specific mail and shipping products in each USPS […]
Wallace, WV, Retail Associate Daniel Clutter was serving a regular customer and sensed something wasn’t right. The man was talking nonsense and even swearing. When Clutter asked if he was OK, the customer appeared to be on the verge of tears and couldn’t explain what was going on. Clutter called 911. Emergency personnel responded and […]
The Postal Service and the National Association of Letter Carriers (NALC) have agreed to continue contract negotiations on a new collective bargaining agreement through the mediation period. NALC represents more than 210,000 letter carriers nationwide. […]
A sales lead from a retail associate in Hawaii has resulted in a shipping deal worth almost $4,400 for the Postal Service. Kyuhea Jung, who works at the Wahiawa Post Office, noticed a customer was coming in a few times a week to mail packages. After talking with the customer and finding out they were […]
The National Postal Forum, the mailing and shipping industry’s largest annual conference, will be held May 21-24 at the Charlotte Convention Center in North Carolina. This year’s theme is “Delivering for America: Vision. Strategy. Action.” Postmaster General Louis DeJoy will deliver the opening address for the general session on Monday, May 22. His remarks will […]
Postal Service employees can participate in an upcoming webinar about the benefits of adding plant-based foods to daily diets for improving long-term health. The session, “Trends in Plant-Based Eating,” will be held Tuesday, May 23, at noon Eastern. The webinar, conducted by GEHA representative Mickey Basi, will explore the definition of a plant-based diet. Attendees […]
The Postal Service is reminding employees that they can participate in politics — but only while they are off duty and not wearing a uniform. The Hatch Act prohibits federal employees from engaging in partisan political activity while on duty, while wearing a federal uniform or identification badge, while on federal property or while inside […]
Postal Service employees are praising this year’s career conferences, which began in March with a format that ensures that all attendees — whatever their location — experience the same event. More than 1,000 employees have attended the Delivering Your Best conferences, which are designed to equip employees with the tools they need to advance their […]
Retail Associate Erin Dunkley observed a young woman filling out a change-of-address form in the lobby of the Warrensburg, NY, Post Office and grew concerned. The customer brought several bags in with her, and her hands were extremely red, clearly affected by the bitter cold the area was experiencing. Dunkley asked if she had a […]
In his latest video message to employees, Postmaster General Louis DeJoy discusses the next phase of the Delivering for America plan, which USPS began implementing more than two years ago. “We will accelerate the pace of our improvements and will make great gains the coming years,” DeJoy says. He highlights the organization’s investment in a […]
Peace Officers Memorial Day, which honors police officers who lost their lives in the line of duty, is Monday, May 15. Postal Service facilities are required to fly the U.S. flag at half-staff. When the U.S. flag is flown at half-staff, all other flags must fly at half-staff, too. To fly the flag at half-staff, […]
Postal Service employees can participate in a webinar about the importance of preventive health screenings. The session, “Preventive Health,” will be held May 18 at noon Eastern. Representatives from Blue Cross Blue Shield will cover the types of preventive screenings participants should get and offer tips on staying proactive about wellness. Participants must register before […]
The Postal Service dedicated a stamp honoring children’s book author and illustrator Tomie dePaola during a ceremony in New Hampshire on May 5. The Forever stamp was unveiled at the Currier Museum of Art in Manchester, which holds more than 100 of dePaola’s works in its collection and established a Tomie dePaola Art Education Fund […]
USPS is encouraging employees to complete the Postal Pulse survey before the May 26 deadline. The survey, which began April 25, allows employees to share observations about their work environment. This feedback helps USPS to make positive changes and improvements. The Postal Pulse survey is run by Gallup. It takes about five minutes to complete […]
The Postal Service is reminding managers of the upcoming May 23 deadline for reviewing contractor access to the organization’s applications and systems. The periodic reviews are required under the Sarbanes-Oxley Act (SOX) accounting law. Managers must perform the reviews using both eAccess and ARIS. The USPS ServiceNow website has instructions for performing both kinds of […]
Each year, the Postal Service designates the months of September through December to promote its semipostal stamps, which raise funds related to the cause associated with the stamps. The lineup is Alzheimer’s (September), Breast Cancer Research (October), Save Vanishing Species (November) and Healing PTSD (December). The Ethics team recently issued a set of guidelines for […]
Postal Service facilities that are open Sundays should fly the U.S. flag at half-staff on Sunday, May 7, which is National Fallen Firefighters Memorial Service Day. USPS facilities that fly the flag at all times and are closed Sundays should lower the flag to half-staff when the facility closes prior to National Fallen Firefighters Memorial […]
Rural Carrier Eugene Petrucci was delivering on his route in Furlong, PA, when he noticed flames coming from a customer’s garage. While it was clear there was no one home, the postal employee was familiar with the family and knew they had three dogs. He parked his vehicle and ran to the front door, opening […]