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Awards worthy

The Postal Inspection Service knows how to turn a negative seasonal occurrence into a positive outcome. The law enforcement arm of USPS has won two industry awards for its recent crime-prevention holiday campaign. “How to Have Unhappy Holidays” won first place in the Public Affairs Outreach Campaign category of the National Association of Government Communicators […]

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Are you in the know?

Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]

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Time to chill

USPS is reminding postal facilities to properly manage equipment containing refrigerants, in accordance with regulatory requirements. Refrigerant-containing equipment includes chillers, air conditioners, fire suppression systems, drinking fountains, refrigerators and freezers. Never vent or otherwise release refrigerants into the atmosphere. Refrigerants, refrigerant-containing equipment and cylinders must be disposed of properly. Other refrigerant management requirements include: • […]

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Service performance

The Postal Service has launched a service performance dashboard, one of the operational reforms included in the Postal Service Reform Act. After prompting users to enter only a ZIP Code, the website provides customers with a variety of useful information, including the percentage of on-time delivery for specific mail and shipping products in each USPS […]

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Clutter genius

Wallace, WV, Retail Associate Daniel Clutter was serving a regular customer and sensed something wasn’t right. The man was talking nonsense and even swearing. When Clutter asked if he was OK, the customer appeared to be on the verge of tears and couldn’t explain what was going on. Clutter called 911. Emergency personnel responded and […]

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Labor update

The Postal Service and the National Association of Letter Carriers (NALC) have agreed to continue contract negotiations on a new collective bargaining agreement through the mediation period. NALC represents more than 210,000 letter carriers nationwide. […]

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Taking the reins

A sales lead from a retail associate in Hawaii has resulted in a shipping deal worth almost $4,400 for the Postal Service. Kyuhea Jung, who works at the Wahiawa Post Office, noticed a customer was coming in a few times a week to mail packages. After talking with the customer and finding out they were […]

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Open lines

The National Postal Forum, the mailing and shipping industry’s largest annual conference, will be held May 21-24 at the Charlotte Convention Center in North Carolina. This year’s theme is “Delivering for America: Vision. Strategy. Action.” Postmaster General Louis DeJoy will deliver the opening address for the general session on Monday, May 22. His remarks will […]

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Green plate club

Postal Service employees can participate in an upcoming webinar about the benefits of adding plant-based foods to daily diets for improving long-term health. The session, “Trends in Plant-Based Eating,” will be held Tuesday, May 23, at noon Eastern. The webinar, conducted by GEHA representative Mickey Basi, will explore the definition of a plant-based diet. Attendees […]

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Hatch Act allowances

The Postal Service is reminding employees that they can participate in politics — but only while they are off duty and not wearing a uniform. The Hatch Act prohibits federal employees from engaging in partisan political activity while on duty, while wearing a federal uniform or identification badge, while on federal property or while inside […]

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‘Your Best’ connection

Postal Service employees are praising this year’s career conferences, which began in March with a format that ensures that all attendees — whatever their location — experience the same event. More than 1,000 employees have attended the Delivering Your Best conferences, which are designed to equip employees with the tools they need to advance their […]

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Cold call

Retail Associate Erin Dunkley observed a young woman filling out a change-of-address form in the lobby of the Warrensburg, NY, Post Office and grew concerned. The customer brought several bags in with her, and her hands were extremely red, clearly affected by the bitter cold the area was experiencing. Dunkley asked if she had a […]

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Making improvements

In his latest video message to employees, Postmaster General Louis DeJoy discusses the next phase of the Delivering for America plan, which USPS began implementing more than two years ago. “We will accelerate the pace of our improvements and will make great gains the coming years,” DeJoy says. He highlights the organization’s investment in a […]

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Fallen officers

Peace Officers Memorial Day, which honors police officers who lost their lives in the line of duty, is Monday, May 15. Postal Service facilities are required to fly the U.S. flag at half-staff. When the U.S. flag is flown at half-staff, all other flags must fly at half-staff, too. To fly the flag at half-staff, […]

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Behind the screen

Postal Service employees can participate in a webinar about the importance of preventive health screenings. The session, “Preventive Health,” will be held May 18 at noon Eastern. Representatives from Blue Cross Blue Shield will cover the types of preventive screenings participants should get and offer tips on staying proactive about wellness. Participants must register before […]

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Champion for children

The Postal Service dedicated a stamp honoring children’s book author and illustrator Tomie dePaola during a ceremony in New Hampshire on May 5. The Forever stamp was unveiled at the Currier Museum of Art in Manchester, which holds more than 100 of dePaola’s works in its collection and established a Tomie dePaola Art Education Fund […]

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Share your feedback

USPS is encouraging employees to complete the Postal Pulse survey before the May 26 deadline. The survey, which began April 25, allows employees to share observations about their work environment. This feedback helps USPS to make positive changes and improvements. The Postal Pulse survey is run by Gallup. It takes about five minutes to complete […]

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SOX compliance

The Postal Service is reminding managers of the upcoming May 23 deadline for reviewing contractor access to the organization’s applications and systems. The periodic reviews are required under the Sarbanes-Oxley Act (SOX) accounting law. Managers must perform the reviews using both eAccess and ARIS. The USPS ServiceNow website has instructions for performing both kinds of […]

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Supporting semipostals

Each year, the Postal Service designates the months of September through December to promote its semipostal stamps, which raise funds related to the cause associated with the stamps. The lineup is Alzheimer’s (September), Breast Cancer Research (October), Save Vanishing Species (November) and Healing PTSD (December). The Ethics team recently issued a set of guidelines for […]

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Remembering firefighters

Postal Service facilities that are open Sundays should fly the U.S. flag at half-staff on Sunday, May 7, which is National Fallen Firefighters Memorial Service Day. USPS facilities that fly the flag at all times and are closed Sundays should lower the flag to half-staff when the facility closes prior to National Fallen Firefighters Memorial […]

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Three dog day

Rural Carrier Eugene Petrucci was delivering on his route in Furlong, PA, when he noticed flames coming from a customer’s garage. While it was clear there was no one home, the postal employee was familiar with the family and knew they had three dogs. He parked his vehicle and ran to the front door, opening […]

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Beyond words

The Postal Service is reminding employees and contractors that passwords like 123456 might be easy to remember, but they are also easy for online criminals to hack. Simple passwords are easily deciphered by software used by cybercriminals to hack into accounts. Compromised passwords lead to account breaches. Passwords that incorporate special characters instead of letters […]

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Taleteller

The Postal Service will release a stamp in honor of Tomie dePaola, an award-winning children’s book author and illustrator, on May 5. DePaola (1934-2020) produced a body of work that encompasses folktales and legends, informational books, religious and holiday stories, and autobiographical tales. He is probably best known for the “Strega Nona” picture book series. […]

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Stamp Out Hunger

Postal Service employees will step up to Stamp Out Hunger — an annual food drive to help feed those in need — on Saturday, May 13. The National Association of Letter Carriers leads the one-day event, with help from USPS, the National Rural Letter Carriers’ Association, the United Food and Commercial Workers International Union, the […]

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Fleet modernization

The Postal Service has named Ronnie J. Jarriel to a newly created vice president position to oversee fleet modernization and electrification strategy. The new position reports to Postmaster General Louis DeJoy, who said in a recent memo that this move “will accelerate the acquisition and development of our new vehicle fleet.” Jarriel’s team consists of […]

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Early cancer detection

Postal Service employees can participate in an upcoming webinar about detecting cancer early. The session, “Cancer: Early Detection for Your Protection,” will be held May 8 at noon Eastern, and will address what cancer is, what the steps are to prevent it and what screening methods are used to detect it. Leading the webinar will […]

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Front-line career fair

The Postal Service will offer a virtual career fair for front-line supervisory positions on Sunday, May 7. The fair is part of Focus on the Front, an initiative to fill 2,800 Executive and Administrative Schedule Level 17 supervisory jobs. Participants will hear from operational leaders and receive an overview of the knowledge and skills needed […]

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Saluting service

May is National Military Appreciation Month, a time to honor the service and sacrifice of members of the U.S. military. Observances during the month including Loyalty Day (May 1); Victory in Europe Day, also known as VE Day (May 8); Military Spouse Appreciation Day (May 12); Children of Fallen Patriots Day (May 13) and Armed […]

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On the way

The new Postal Service Health Benefits (PSHB) Program will begin Jan. 1, 2025. The PSHB Program will be a separate program within the Federal Employees Health Benefits (FEHB) Program and will be administered by the Office of Personnel Management. The PSHB Program will provide coverage for Postal Service employees, annuitants and their eligible family members. […]

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A faint plea

Letter Carrier JoShana Williams was delivering mail to a customer last winter in Beech Grove, IN, when she noticed the main door was slightly ajar — despite the frigid weather. After hearing an unusual noise inside the house, she cocked an ear and detected the words “help me” repeated in a faint voice. Williams opened […]

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