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For the children

Employee is a court-appointed special advocate

Vince Cortez at the pier in Cole Park, Corpus Christi, TX.

Vince Cortez, a USPS employee development specialist in Corpus Christi, TX , described his work as a court-appointed special advocate for abused or neglected children in a recent issue of The Eagle.

“My job is to look out for the best interests of the child,” said Cortez, who has been helping such children for the past 30 years.

Known as CASA volunteers, the advocates undergo background checks, take specialized training and swear an oath of confidentiality before they can access records, speak to family members and professionals affiliated with the case, or meet with a child.

Cortez builds rapport with the child and becomes a familiar face throughout the court proceedings. He writes a report on what he’s learned about the child’s situation and wishes. The judge considers his recommendation when deciding the child’s placement.

“Sometimes it is difficult; it’s hard to see kids who are at risk,” Cortez said. But he is steadfastly committed to making a difference in a child’s life. “What I do matters to the children.”

The Eagle is seeking to feature more employees like Cortez in future editions of the magazine’s “Spotlight” column.

If you know a USPS worker who exemplifies service to the community or dedication to a cause, send an email to

The Eagle is mailed to employees’ homes and is also available on Newsroom, the Postal Service’s online news hub.