Daniel Toney, Charleston, WV
Today’s hero is featured in a full-length article. […]
Mike Milligan
Posts by Mike Milligan
Philadelphia District Manager Chu Falling Star
“Keeping mailboxes and surrounding areas clear will prevent injuries and [help] our employees provide the best possible service, even in the worst conditions.” […]
Read More… from Philadelphia District Manager Chu Falling Star
Sandra Greene, Waukesha, WI
I’m sorry to hear that the East Coast had so much snow. We go through major snowstorms every winter. Spring will come. […]
What’s PFSC?
Premium Forwarding Service Commercial (PFSC) lets businesses forward mail to another address. USPS recently eliminated written requests for the service to make PFSC simpler for businesses to use. […]
Reset button
If you forget your password for GetThere — the Postal Service’s online travel booking tool — you don’t need to request a new one through eAccess. Instead, log into the GetThere page and select the “Forgot Password” tab to receive an email with instructions on how to reset your password. If the email doesn’t arrive, […]
Back to normal
The Postal Service has resumed regular operations following the historic blizzard that pummeled the Eastern United States last week. In states from Maine to Louisiana, almost 24 million people saw more than 20 inches of snow, according to the National Weather Service. In the Northeast, the Jan. 22-24 blizzard ranked as the fourth most powerful […]
Call to glory
The Postal Service will issue a stamp this week to honor Richard Allen, a prominent African-American religious and civic leader during the 18th and 19th centuries. Allen, who was born into slavery in 1760, purchased his own freedom as a young man and became a traveling minister throughout the Mid-Atlantic states. Later, Allen became a […]
Quick fix
The implementation of the Jan. 17 price change mistakenly removed Priority Mail Regional Rate Boxes A and B from the Click-N-Ship offerings. Information Technology fixed the error Jan. 30. Customers who use Click-N-Ship to print their labels will now be charged the rates indicated on page 11 of the online price list. Employees should email […]
Heroes’ corner
A recent day off from the Postal Service for West Virginia employee Daniel Toney turned out to be anything but. It began when the Charleston sales representative heard a neighbor shouting. The man had touched an electric line and caught fire. Toney raced to the scene, put out the fire, called 911 and administered first […]
Locking computer screens
Before you step away from your workstation, lock your computer screen by pressing the “L” and Windows logo keys simultaneously. You can unlock the computer by pressing the “Ctrl,” “Alt” and “Delete” keys simultaneously. More information is available on the CyberSafe at USPS site. […]
Dixie Harden, Ladora, IA
“Pride and joy” reminded me of my grandmother Nadine Shaull, who was a 40-year Postal Service employee. Before she retired in 1984, she was Postmaster of Ladora, my home town, where I’m now a postal employee. She passed away last year at age 99. It tickled her to know I was following in her footsteps. […]
Cay Reynolds, Bigfork, MT
Today’s hero is featured in a full-length article. […]
Cincinnati Postmaster Karen Garber
“Neat, clean uniforms give a professional appearance that customers associate with outstanding service. It enhances the Postal Service’s brand image and shows we have pride in our jobs and care about our customers.” […]
Recovery mode
The Postal Service is continuing to resume normal operations following the blockbuster blizzard that crippled the East Coast during the weekend. While most Post Offices are open, delivery and retail services may be still be affected in small pockets, USPS reported in a Jan. 26 service alert. Road conditions and snow removal efforts are […]
Leadership development
The Postal Service is seeking applicants for a program to help employees develop their leadership skills. The EAS Leadership Development (ELD) application period begins Feb. 1 and closes Feb. 22 at 11:59 p.m. CST. The program offers a structured approach to help USPS develop leaders for key managerial positions in each area and district. Participants […]
Go secure
Reminder: The Postal Service wants you to keep your devices and information safe while traveling. Information security is not limited to the home or office. It’s also important to keep personal and business information secure when you’re on the road. The more you access the Internet while traveling, the more potential security risks you face. […]
Pigskin pen pals
An NFL star who missed a crucial field goal in a recent playoff game drew plenty of scorn from angry fans — along with some heartfelt letters of support from schoolchildren. Minnesota Vikings kicker Blair Walsh missed the game-winning kick Jan. 10. Although some fans raged online, he also received a package of handwritten notes from first-graders […]
Heroes’ corner
Bigfork, MT, Rural Carrier Cay Reynolds was approaching the last mailbox on her route during a recent snow storm when she noticed a woman lying on the road. The woman was soaking wet and appeared to be in great pain. Her dog was nearby. Reynolds wrapped her coat around the woman and called 911. Since […]
Sean Seay, Jupiter, FL
Jupiter, FL, Letter Carrier Sean Seay became concerned recently when he noticed a customer hadn’t collected mail for several days. Seay knocked on the front door of her house, but there was no answer. He then asked a neighbor to call for help. Emergency responders arrived, entered the house and found an ill woman lying […]
Bobbie Bertholf, Bakersfield, CA
“Pride and joy” was a heartwarming article. When I was 3 years old, I made mud pies for my letter carrier. In 1978, when I began working for the Postal Service, I walked through the door on my first day and saw him. He remembered me. I’ll never forget him. […]
Northern Virginia District Marketing Manager Anthony Prisco
“Whether you’re visiting a Premier Post Office or a small, rural Post Office, customers should expect a neat, well-organized retail space and friendly, helpful retail associates.” […]
Read More… from Northern Virginia District Marketing Manager Anthony Prisco
Need a duplicate W-2?
Employees who need a duplicate W-2 form can use PostalEASE to print one or request a reprint. Alternatively, employees can request a duplicate form by calling 877-477-3273 and selecting option 1. Individuals who no longer work for USPS must submit their requests in writing to Accounting Services. The Accounting site has more details. […]
Point of sale
Post Offices and other retail units can now accept Samsung Pay for credit and debit cards transactions. Samsung Pay allows customers to make payments through their mobile devices. The application is currently compatible with Galaxy S6 Edge+, Galaxy S6, Galaxy Note5, Galaxy S6 and Galaxy S6 Edge devices. When using Samsung Pay for a PIN […]
Postal Bulletin
The Postal Bulletin’s latest issue highlights inclement weather safety practices for USPS employees. The article notes that prolonged exposure to cold temperatures can put employees at risk for hypothermia or frostbite. Additionally, snow and icy conditions can increase the likelihood of slips, trips and falls. The Jan. 21 Postal Bulletin also has an update on […]
Slips, trips and falls
The Postal Service has released a “Safety Depends on Me” video to help employees avoid the hazards that winter weather brings, including slips, trips and falls. The video reminds employees to be mindful of ice covered by fresh snow, slippery walkways and objects hidden by snow or leaves. Employees also are encouraged to pay attention to […]
Call for action
PMG Megan J. Brennan told congressional leaders Jan. 21 that the Postal Service “[needs] legislation now.” Brennan said USPS has streamlined operations, restructured networks, improved productivity for six consecutive years, grown its package business and stabilized its mail business, but without legislative reform, the organization’s losses will continue. “Our financial challenges are serious, but they […]
Paula Foster, Fox Valley, IL
“The Inspectors” is a good way to get information out to the public. […]
Stamp Services Acting Director Mary-Anne Penner
“[N]ow is a perfect time to get started in stamp collecting. It’s an educational hobby the entire family can enjoy.” […]
Read More… from Stamp Services Acting Director Mary-Anne Penner
Bradley Scharber, Stacy, NM
Today’s hero is featured in a full-length article. […]
Handling damaged article claims
Employees must complete and submit PS Form 2856, Damage Report of Insured Parcel and Contents, for any damaged article claim. If an employee fails to properly complete and submit this form, the customer’s claim will be denied. The Accounting site has additional guidelines. […]