Linda Brazell, Eddyville, KY
Today’s hero is featured in a full-length article. […]
Mike Milligan
Posts by Mike Milligan
Gail Sattler, Washington, DC
The “Postal parade” provided by the Liverpool, NY, Post Office for cancer patient Matthew Watkins is just another way of demonstrating how we’re postal proud. […]
Washington, DC, Maintenance Operations Clerk Valerie White
“[My goal is to provide] excellent service to internal and external customers, maintain a great attitude and get the job done in a timely manner.” […]
Read More… from Washington, DC, Maintenance Operations Clerk Valerie White
Joining forces
The mail can deliver wins for political campaigns this election year, USPS leaders told a gathering of top consultants, party officials and industry executives in Washington, DC, last week. “This is not your grandfather’s Postal Service,” said Sales VP Cliff Rucker. “We are enabling new technology that helps target, integrate, track and deliver political mail to […]
Heroes’ corner
Eddyville, KY, Rural Carrier Linda Brazell was delivering mail recently when she noticed a truck on fire near a house garage. After calling called 911 and alerting the Postmaster, Brazell got a hose from the front of the house and helped keep the fire from spreading. The fire department arrived and extinguished the blaze. […]
Partners wanted
Want to help your co-workers improve their overall wellbeing? If so, USPS invites you to join Wellness Partners, a new program that aims to “build a foundation of health and wellness within the Postal Service.” Participants will act as liaisons between the Wellness team and employees who work across the nation. The partners will promote […]
Prime directive
The duo who designed the Postal Service’s forthcoming “Star Trek” stamps has gone where no artists have gone before. Jason Kernevich and Dustin Summers, who lead the Philadelphia firm Heads of State, spent nine months designing the four stamps. The opportunity to create stamps is “a tremendous honor,” Kernevich told The Standard Speaker newspaper last […]
Kiddie correspondence
Children are learning the joys of sending and receiving letters through a new toy, Turtle Mail. The small wooden mailbox comes in several bright colors and prints messages sent by friends and family through a Wi-Fi enabled app. Turtle Mail was created by Alysia Finger and Albert Niko Triulzi, two Carnegie Mellon University who wanted […]
Nicklaus Gleason, Wyoming, MI
Wyoming, MI, Letter Carrier Nicklaus Gleason was delivering mail recently when he noticed a strange odor near a house. Gleason alerted utility workers, who discovered a gas leak. Gleason’s actions are credited with saving the homeowners’ lives. […]
Paulette Phillips, Philadelphia
I attended the stamp dedication honoring Richard Allen. It was phenomenal. The ceremony was well put together. I am proud to be an African-American postal worker. […]
Baton Rouge, LA, Postmaster Sarah Augustine
“Richard Allen was a tireless preacher who embraced his mission and established a concrete foundation for others to follow in his footsteps.” […]
Cultivating safety
Leadership Matters (course number 10025014) will be available soon in the Learning Management System to help employees learn the importance of creating a safety culture within the Postal Service. This training is required for all Postal Career Executive Services and Executive and Administrative Schedule employees. The course must be completed by March 31. […]
Vital link
Post Offices set the stage for American innovation and the government’s expansion in the 1800s, according to new academic research. The expansion “[helped form] a huge web connecting the country” and went hand in hand with the nation’s technological dominance during the period, the researchers write. “At the center of this web was the Post […]
Scanning scorecard
The national scanning rating for the week ending Feb. 12 was 96.96 percent, virtually unchanged from the previous week. Scores remained tight among the area and district leaders: The top four areas reached or exceeded 97 percent. Western (97.59 percent) held onto first place, followed by Eastern (97.14 percent), Southern (97.08 percent) and Great Lakes […]
From the heart
Preserving the art of letter writing is the goal of a new play with two uniquely qualified stars. Ryan O’Neal and Ali MacGraw, who starred in the 1970 film “Love Story,” have reunited for a touring production of A.R. Gurney’s 1989 play “Love Letters.” O’Neal and MacGraw play characters who read letters they sent each […]
Good catch
An online jewelry company recently began using Priority Mail to ship its products, generating $1.2 million in revenue for the Postal Service. Sandi Turner, a Nevada Sierra District field sales representative, persuaded the business to switch from two USPS competitors after meeting with a company representative. (Businesses aren’t named in sales stories to protect the […]
Excellent exhibit
The Postal Service’s exhibit at the recent Consumer Electronics Show scored big with customers and the news media alike. Exhibitor Magazine ranked USPS as one of the top 20 exhibitors at the Las Vegas event, which featured displays from more than 3,800 businesses. The Consumer Electronics Show allows the Postal Service to demonstrate how technology […]
Got your survey?
Have you received your Postal Pulse survey? USPS began distributing the surveys during this week. On Feb. 16, Postal Career Executive Services (PCES) and Executive and Administrative Schedule (EAS) employees should have received an email from the Gallup organization, which conducts the survey for USPS. The email contains a link to an online version of […]
CyberSafe at USPS courses available
CyberSafe 101: Passwords and Phishing (course number 10024251) and CyberSafe 201: Data Protection (course number 10024852) are available in the Learning Management System. The courses provide a basic overview of computer security issues and help employees understand why security awareness is important. Both courses must be completed by April 30. […]
Kathryn Armstrong, Cotuit, MA
“Unlucky draw” highlighted a huge issue for our elderly customers. We advise and warn them about scams, but scammers are brutally persistent. […]
Jonathon Mancilla, Anchorage, AK
Today’s hero is featured in a full-length article. […]
Mid-America District Manager Gail Hendrix
“There were future employees arriving early, and the lines didn’t stop.” […]
Scanning scorecard
The Postal Service scored a 96.9 percent scanning rating during the week ending Feb. 5, virtually unchanged from one week earlier. Western, with a rating of 97.42 percent, continued to lead the areas. Eastern (97.06 percent) rose two spots to take second, while Southern (97.03 percent) finished third. Western also ranks first in quarter-to-date and […]
Labor update
The Postal Service and the National Rural Letter Carriers’ Association (NRLCA) have reached a tentative agreement on a new three-year labor contract. The contract covers approximately 119,000 employees represented by the union. “This is a fair and responsible agreement that is in the best interest of our employees, our customers and the future of the […]
Feel the love
When you live in Loveland, Feb. 14 is more than just another day. Each year, people across the world send their Valentine’s Day cards to the Colorado city, where a team of volunteers affix the envelopes with a special postmark before re-mailing them to the intended recipients. Volunteers stamped more than 150,000 valentines last year. […]
Sharing feedback
You can help improve your workplace environment by taking the Postal Pulse survey, Employee Engagement Executive Director Kelvin Williams says in a new video message. “Continue to give us your honest and candid feedback. We welcome it,” he says. The Postal Pulse survey is designed to measure engagement, which describes employees’ involvement in, enthusiasm about […]
Stolen hearts
Sweethearts are searching online for the perfect Valentine’s gift. Scammers are searching too — for your credit card and personal information. While online shopping offers one-click ease, the convenience can sometimes come at a high cost. Holidays are prime opportunities for cyber criminals to take advantage of unsuspecting shoppers. The CyberSafe at USPS team offers […]
Heroes’ corner
Anchorage, AK, Letter Carrier Jonathon Mancilla was delivering mail recently when he encountered a woman who was panicked because her baby had turned blue. Mancilla performed CPR and ran with the child to a nearby doctor’s office, where a nurse called 911. Mancilla waited until an ambulance arrived. He later learned the baby was OK. […]
Grand Rapids, MI, Retail Associate Lucio Moreno
“Customers depend on and trust me to give them the service they deserve. I want them to leave the Post Office with a smile and positive attitude about the service they just received.” […]
Read More… from Grand Rapids, MI, Retail Associate Lucio Moreno
Form 1095-C toolkit available
The Form 1095-C toolkit, available on the Accounting site, is your central source for Form 1095-C, Employer-Provided Health Insurance Offer and Coverage–related questions. The kit includes an interactive 1095-C decoder page, FAQs, an informational video, and discrepancy-related questions. […]