Omaha, NE, Customer Services Supervisor Jessica Sorrels
“[To me, the Postal Service] means meaningful work, stability, family, friends and camaraderie.” […]
Read More… from Omaha, NE, Customer Services Supervisor Jessica Sorrels
Mike Milligan
Posts by Mike Milligan
Andrew “Louie” Kunst, Grand Rapids, MI
Grand Rapids, MI, Letter Carrier Andrew “Louie” Kunst was delivering packages recently when he saw a teenager steal one. When the teen realized Kunst saw him, he dropped the package and ran away. Kunst retrieved the package, alerted his supervisor, brought the package back to the Post Office and contacted the customer. […]
Kristi Newman, Washington, DC
Congratulations to “The Inspectors” for winning the Parents’ Choice Recommended Award. I watch the show each week and love learning more about what Postal inspectors do. […]
Youth and taxes
Quick, name the demographic group most likely to mail their tax returns. Give up? It’s young adults, also known as “millennials.” Seventeen percent of taxpayers between ages 18-34 mail their tax returns, compared to 8 percent of taxpayers ages 35 and older, according to a new survey by NerdWallet, a personal finance and information service. […]
Gearing up
The Postal Service has redesigned a Blue site that provides employees with guidelines and information for handling Election Mail and Political Mail. The site features standard operating procedures, service talks, logos, handouts, presentations and guidelines regarding campaign activities at Post Offices. Other highlights include a Political Mail kit and FAQs, along with advice on creating […]
Family leave
Dedication runs in the Pentico family — and brothers Ronald and Ricky each have sizeable sick leave banks to prove it. The brothers, both Perry, IA, letter carriers, have accumulated more than 4,500 hours of sick leave between them. “It’s quite amazing to have employees as committed to their work as the Pentico brothers [are]”, […]
Training days
Reminder: CyberSafe at USPS training courses are available to help employees protect Postal Service and personal information. The courses, requirements and deadlines: CyberSafe 101: Passwords and Phishing (course number 10024251) is required for employees with active ACE user IDs. Deadline: April 30. CyberSafe 201: Data Protection (course number 10024852) is required for employees with active […]
Know the symptoms
USPS encourages employees to learn about pre-diabetes, a medical condition in which sugar levels are higher than normal but not enough to be classified as diabetes. At least 1 in 3 people in the United States have pre-diabetes. Symptoms include increased thirst, frequent urination, fatigue and blurred vision. Pre-diabetes can be reversed with proper treatment […]
What’s AMS?
The Address Management System (AMS) is a national database containing every delivery address, including ZIP Codes, ZIP+4 codes and city and state names. AMS is the foundation for all address correction tools. […]
Deidre Patterson, Kevin Martin, Jeff Sperry and Alan Mitchell, Columbus, OH
Today’s hero is featured in a full-length article. […]
Read More… from Deidre Patterson, Kevin Martin, Jeff Sperry and Alan Mitchell, Columbus, OH
Sara Monte, Trenton, NJ
I’m thankful for Women’s History Month and the multicultural resource kits on Blue. […]
Charlotte, NC, Vehicle Maintenance Facility Automotive Technician Mike Benton
“Maintaining postal vehicles and keeping carriers safe while they’re on the road is my job — a job I take seriously.” […]
Read More… from Charlotte, NC, Vehicle Maintenance Facility Automotive Technician Mike Benton
In remembrance
President Obama has ordered flags flown at half-staff to honor former first lady Nancy Reagan, who died this week. Flags should be flown at half-staff until sunset Friday, March 11, the day of interment. To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff position. […]
Mile high
The Postal Service is celebrating the Denver Broncos’ recent championship with a commemorative envelope. The envelope features an image of Broncos players, the team’s logo and game score. Each envelope sells for $10. Checks and money orders should be made payable to Postmaster and mailed, along with a completed order form, to Broncos’ Souvenir Envelopes, […]
Digital politics
USPS is using its popular mobile app to show political campaigns how they can use mail to communicate with voters this election year. Candidates, strategists and others are receiving a new Postal Service mailer that encourages them to download the USPS “augmented reality” app to their mobile device. When recipients use the app to scan […]
Long time coming
Sandi Fisher and Beth Graham have been friends for most of their lives — even though they just met. Cameras from the TV newsmagazine “Inside Edition” recently captured their emotional face-to-face meeting after 38 years of being pen pals. “You’re shorter than I thought,” Fisher said through tears. In the late 1970s, a children’s TV […]
On the line
The USPS Customer Care Centers play an important role in serving customers, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video. The care centers received more than 53 million calls last year. Most calls were handled by an interactive response system, but 12 million calls were directly answered by […]
Heroes’ corner
Several labor custodians at the Columbus, OH, P&DC were having lunch together recently when a member of the group, Ernest Wheelwright, began choking and lost consciousness. Jeff Sperry and Kevin Martin worked together to perform the Heimlich maneuver on Wheelwright, while Deidre Patterson called 911 and Alan Mitchell notified the maintenance supervisor. Wheelwright regained consciousness. […]
Lawrence, KS, Letter Carrier Andy Tuttle
“We’re an essential part of the unrivaled American infrastructure, allowing citizens to communicate and businesses large and small to ship goods and advertise their wares affordably and efficiently.” […]
On the go
Never connect your USPS-provided computer or mobile device to unsecured Wi-Fi hot spots at cafes, airports or other public spaces. The CyberSafe at USPS site has more tips for secure telework and travel. […]
Dave Helton, Youngstown, OH
I’m extremely proud of what our employees in Liverpool, NY, did for Matthew Watkins. It shows how caring we are. […]
Down time
The eTravel system will undergo scheduled maintenance this weekend. The site will be unavailable from Friday, March 4, at 9 p.m. EST through Sunday, March 6, at 5 p.m. EST. Users will be able to electronically submit travel reports and track reimbursements after 5 p.m. EST March 6. […]
Heroes’ corner
When a Cambridge Springs, PA, rural carrier associate was in a car accident while delivering mail recently, two colleagues worked together to safeguard the mail. Letter Carrier Donald Boyd drove an LLV to the scene and helped gather the mail, while Retail Associate Robert “Terry” Gibson took pictures of the mail and the vehicles. Boyd […]
Winning choice
The Postal Service has introduced DeliverTheWin.com, a site that provides political campaigns with guidance on how to best use direct mail to communicate with voters. The site aims to build upon USPS research that shows 79 percent of households either read or scan the advertising mail they receive. This makes direct mail one of the […]
Snow end in sight
Postal Service employees are continuing to move the mail despite powerful snowstorms in Michigan, Indiana and other parts of the Midwest in recent days. Heavy snow from Chicago to St. Louis has brought traffic to a standstill and prompted schools, businesses and government offices to close. More snow is expected this week. USPS is delivering […]
Connecting
When working outside the office, disable remote connectivity and Bluetooth capabilities on your USPS-provided devices to prevent them from connecting to unsecure wireless networks. Instead, use the Postal Service’s Virtual Private Network (VPN) to connect to the USPS intranet. VPN access may be requested through eAccess. The CyberSafe at USPS site has additional tips. […]
Linda Brazell, Eddyville, KY
Today’s hero is featured in a full-length article. […]
Gail Sattler, Washington, DC
The “Postal parade” provided by the Liverpool, NY, Post Office for cancer patient Matthew Watkins is just another way of demonstrating how we’re postal proud. […]
Washington, DC, Maintenance Operations Clerk Valerie White
“[My goal is to provide] excellent service to internal and external customers, maintain a great attitude and get the job done in a timely manner.” […]
Read More… from Washington, DC, Maintenance Operations Clerk Valerie White
Joining forces
The mail can deliver wins for political campaigns this election year, USPS leaders told a gathering of top consultants, party officials and industry executives in Washington, DC, last week. “This is not your grandfather’s Postal Service,” said Sales VP Cliff Rucker. “We are enabling new technology that helps target, integrate, track and deliver political mail to […]