The national scanning score for the week ending Dec. 18 was 96.18 percent, down slightly from one week earlier. Great Lakes (96.59 percent) finished first among the areas. Eastern (96.34 percent) took second, up from fifth place a week ago, while Pacific (96.26 percent) rose one spot to third. The districts were led by Western […]
Although open season has ended, the Postal Service is giving employees extra time to enroll in flexible spending accounts (FSAs). The new deadline is Dec. 21. FSAs allow users to set aside money pretax to pay for health and dependent care expenses. For 2016, the maximum amount that employees can contribute to FSAs has increased […]
Marion, KS, City Carrier Assistant Tassie Britton was delivering mail recently when she and a customer noticed a strong odor of natural gas. They found a truck that had struck a gas line. Britton instructed the customer to call the gas company, which arrived and repaired the line. The customer credited Britton’s quick thinking with […]
I love our new #PostalProud initiative. The “Smile, you are on carrier camera” poster put a huge smile on my face. I’m proud to be part of a postal family that takes great pride and care in delivering to the public. […]
“More and more people are using usps.com. But we still have a lot of customers who like to trek down and see the brick-and-mortar Post Offices, and we’ll be there to serve them.” […]
Read More… from Pacific Area Communications Program Specialist Gus Ruiz
The Postal Service recommends customers mail First-Class Mail by Dec. 19 and Priority Mail by Dec. 21 to ensure delivery by Christmas. The recommended mail-by date for Priority Mail Express is Dec. 23. […]
The United States and Cuba held discussions in Miami last week to re-establish direct postal services between the two countries. The delegations discussed technical, safety and operational aspects of direct mail service and are working toward implementation soon of a pilot program to carry mail between the two countries, with scheduled direct mail flights several […]
Rachael Ray used Priority Mail last week to salute people she deemed “holiday heroes.” On the Dec. 11 edition of her TV talk show, Ray spotlighted Austin Smoyer, a 6-year-old Virginia boy who collects donations for a local food bank. At the end of the segment, New York, NY, Letter Carrier Calvin Kuang surprised Austin […]
PMG Megan Brennan recently appointed Nancy Rettinhouse as Employee Resource Management vice president, a role she’s filled on an acting basis since August. Rettinhouse is responsible for directing talent acquisition and retention, training and development, succession planning, diversity, personnel services, selection, safety and health and medical programs. Other duties include overseeing the Human Resources Shared […]
The Postal Service wants to make it easy for customers to ship packages during the holidays. A new USPS video series, “How To: Shipping Tips,” explains proper practices and includes tips to avoid common mistakes. The four videos show how to prepare packages for shipment, correctly address a package, pack a box and change your address. […]
The Charlie Brown trucks are cool. […]
Phishing — including attempts to steal IDs, passwords and other sensitive information from an employee or consumer — are prevalent online. The CyberSafe at USPS site on Blue has tips to identify and avoid phishing scams. […]
“This is truly our season at the Postal Service. We’ve stepped up our game to ensure America that USPS can be counted on to deliver their cards, gifts and letters in time for the holidays.” […]
Read More… from Greater Indiana District Manager Larry Diegel
Arnold, NE, Rural Carrier Geraldine Webb was delivering mail to a ranch recently when she noticed a horse bucking nearby. When Webb didn’t see a rider, she looked around and spotted a man lying on the ground. Webb offered to call an ambulance for the injured man, but he asked her to contact his daughter […]
The Postal Service’s retail site, on the heels of a major milestone, is gearing up for a busy holiday season. The site, usps.com, generated more than $1 billion in sales during fiscal 2015 (Oct. 1, 2014-Sept. 30, 2015). It was the site’s biggest year since its launch in 2000, the Postal Service reported Dec. 8. […]
You can make your health care dollars go further by using flexible spending accounts (FSAs) — but only if you get the facts first, experts say. “FSAs work with your health care plans, but it’s important to understand the value of those plans,” Chief Human Resources Officer Jeff Williamson says in a new video discussion. […]
Boston P&DC employees continue to process bill payments quickly, receiving the nation’s highest remittance mail score for the eighth time in a row. The survey — conducted twice a year by financial industry research firm Phoenix-Hecht — also credits the Cleveland P&DC with the nation’s most improved remittance service performance. The survey measures “float,” marking […]
Employees who give or receive gifts while on the job should remember what is and isn’t allowed. The federal standards of ethical conduct apply all year long — and are especially important to remember during the holidays. “This is a special time of year as well as ‘our season,’ and dealing with a violation of […]
The Talk 1: Managing for Retention course (number 10024451) helps supervisors increase retention, build strong relationships with new hires and give effective feedback. This interactive one-hour course is available in the Learning Management System and must be completed by Jan. 31. […]
“Delivering a positive customer experience is the key to growing our business.” […]
I truly enjoy reading Link articles on my breaks. […]
Syracuse, NY, Letter Carrier Corey Scharborough was delivering mail when he saw an ill woman lying on a porch. He called 911 and stayed until emergency responders arrived. The teenager was taken to a hospital, where she was treated for dehydration. […]
There were changes near the top of the area and district scanning standings during the week ending Nov. 27. Among the districts, Portland (97.71 percent) surged nine spots to take the lead. Western New York (97.71 percent) finished second, while Greater Boston (97.64 percent) rose three spots to third place. Western (97.11 percent) again finished […]
A new “Safety Depends on Me” video reminds Postal Service employees to be careful when working outside during the winter. The “Frostbite” video explains how to prevent damage to your body tissue created by a loss of feeling or pale appearance in the extremities. Additionally, employees are reminded that hypothermia, which occurs when your body […]
A Postal Service retiree was reunited with a special customer last week — and ABC’s “Good Morning America” was there to capture the moment. Ron Johnson, a retired retail associate, met Irene Thompson when she visited the Salem, VA, Post Office in 2010 to ship a package to her husband Shannon, a naval corpsman serving […]
Reminder: The Postal Service is offering an array of holiday stamps this year. The choices include Geometric Snowflakes, depicting four colorful images of different snowflakes, and stamps inspired by “A Charlie Brown Christmas.” The other choices are stamps from previous years: Christmas Magi, Gingerbread Houses, Hanukkah, Holiday Baubles, Holy Family, Kwanzaa, Madonna of the Candelabra […]
Today’s hero is featured in a full-length article. […]
Thank you, PMG Megan Brennan, for the letter of appreciation. I’m thankful to the Postal Service for giving me the opportunity to be an employee. I’m proud to serve the people of the United States. […]
“Deliver mail the right way — every time, every day.” […]
Employees can use the Online Accounting Help tool for answers to common accounting questions. This tool, located on the Accounting site, offers resolutions for accounting-related matters, including stamp stock, banking, money orders, claims, accounts payable, travel and payroll. […]