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Need to know

Quite a ride. The Masqueraders’ “America’s Got Talent” journey has come to an end. Harold “Sundance” Thomas, a retired Memphis mail handler, and the other members of the soul trio spent this summer competing on NBC’s amateur talent show for the $1 million grand prize. During a live telecast last week, the Masqueraders sang “I’m […]

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Mobile menace

Experts are warning mobile device users to think twice before responding to urgent texts from banks, credit card companies and other firms. Hackers use a method called “smishing” to defraud users via text messages by tricking them into divulging credit card, bank account or other sensitive information. These text messages might also include links to […]

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Patricia Gutierrez, Brownwood, TX; Kimberly Smith, Salem, OR

Postal Service employees in Texas and Oregon kept cool heads when crises flared up recently while they were delivering mail. Brownwood, TX, Letter Carrier Patricia Gutierrez encountered a man running from four dogs attacking him. She honked her horn to distract the animals and helped the man get to a safe area, where she called […]

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Service with a smile

James Toolan enjoys coming to work with a smile on his face. “The more positive you are, the more positivity you get back from customers,” says Toolan, a Melville, NY, acting retail specialist and 27-year USPS veteran. “You want each customer to come back.” Employees like Toolan understand that every interaction with a customer is […]

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He’s got talent

Harold Thomas’s former colleagues aren’t surprised to see the Postal Service retiree making a name for himself on television. Thomas, a Memphis mail handler from 1985-2000, is currently competing on NBC’s “America’s Got Talent” as a member of the Masqueraders soul trio. Memphis Mail Handler E.O. Alexander, a 44-year USPS employee, spent several years working […]

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Visual arts

The Postal Service showcases the recently released Andrew Wyeth stamps in a new video. The 1-minute, 40-second segment features highlights from the July ceremony where USPS dedicated the stamps honoring Wyeth, one of the most prominent artists of the 20th century. “My father was a great letter writer … and the fact that he could […]

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No finders, keepers

USPS is reminding employees to not hold onto old postal equipment or other historic objects for themselves. The reason: These items belong to USPS — and theft of postal property is a federal felony. Employees might come across such items when cleaning up workspaces, preparing for retirement or moving from a USPS location. Local postal […]

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Jakyric Driver, Center, TX

A Postal Service employee in Center, TX, recently helped a 4-year-old girl who was stranded alone at a bus stop on a rainy day. Rural Carrier Associate Jakyric Driver was delivering mail when he saw the girl, who was expecting to go to a relative’s house after school but found that no one was there […]

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Eyes up

Post Offices in the path of the Aug. 21 total solar eclipse are gearing up for the historic event. The eclipse will produce a 70-mile wide “path of totality” through 14 states. The path is expected to begin in Oregon shortly after 10 a.m. PDT and depart South Carolina around 2:47 p.m. EDT. Tens of […]

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Need to know

Scanning snapshot. The Postal Service’s national scanning rating was 97.77 percent during the week ending Aug. 11, up from one week earlier. Western (98.21 percent) topped the areas, while Dakotas (99.19 percent) led the districts. To see the latest results, go to the Enterprise Analytics site and select “Scanning” on the left hand side, and then “DES […]

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The shadows know

More than three dozen Postal Service workers recently experienced a day in the life of their district leaders. The 45 Greater Indiana District employees were selected to each spend a day learning postal operations from a manager’s perspective. The employees received the opportunity after winning a drawing that drew 500 entries at a recent district […]

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Respectful delivery

Barb McMahon treats every package like it’s her own. This attitude comes naturally to the Fairport, NY, letter carrier, a 20-year USPS veteran. “I was a stay-at-home mom taking care of kids before I started at the Postal Service, and now I have 500 customers to take care of,” she says. Delivery Operations VP Kevin […]

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Share your views

USPS is encouraging all employees to complete the next Postal Pulse survey, a tool in the organization’s efforts to improve its workplaces. The survey measures engagement, which describes employees’ involvement, enthusiasm and commitment to their work. USPS will conduct the survey from Tuesday, Aug. 15-Friday, Sept. 15. “We encourage all our employees to participate in […]

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Need to know

Boxing great remembered. The Manassa, CO, Post Office is offering a special pictorial postmark celebrating the town’s most famous resident: heavyweight boxing champion Jack Dempsey. “This great man put our town on the map and the special postmark will ensure this remains a collectible for the ages,” said La Jara Postmaster Jennifer Jaramillo. Born in […]

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Jerred Thill, Mason, MI

Letter Carrier Jerred Thill recently saved the life a Mason, MI, customer who suffered cardiac arrest. Thill was delivering mail when he saw that the man had collapsed outside his home, with a frantic caregiver by his side on the phone with a 911 operator. The Postal Service employee rushed over to assist, performing CPR […]

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Postal points

Did you enjoy our look at unique Post Office locations in last week’s edition of “The list”? If so, you’re in luck. Here are seven more tidbits, courtesy of Postal Facts. 1. Alaska has the most northern and western Post Offices. Of the 50 states, the Barrow Post Office is the northernmost and the Adak […]

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Picture perfect

Delia Johnson’s day is far from over when she finishes her Postal Service route. The Ontario, CA, letter carrier dedicates her down time to photographing athletes who participate in the Special Olympics, as well as coaches and other volunteers for the organization. Her favorite subject is her daughter Krystal Johnson, 28, who has been a […]

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Heather Solce, Sandpoint, ID; Bradley Scherich, Moundsville, WV

Postal Service employees in Idaho and West Virginia recently earned special thanks from the customers they serve. Residents of a Sandpoint, ID, neighborhood were grateful that Rural Carrier Associate Heather Solce spotted a house fire while delivering mail and called 911. Although firefighters couldn’t save the structure, which was unoccupied at the time, “the neighbors […]

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Green standard

Employees across the nation are embracing efforts to conserve natural and Postal Service resources, a new survey shows. More than 6,770 employees completed the online survey in the spring. Here are some highlights: • Employees are enthusiastic recyclers. Eighty-one percent of respondents recycle at work, including 67 percent who recycle ink and toner cartridges. Less […]

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