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Peak mentality

To deliver the holidays, every contribution counts

Holiday delivery
Maria Joseph, a mail handler at the Detroit Network Distribution Center, is one of 640,000 Postal Service employees who are working together to deliver the holidays for customers this year.

It’s all hands on deck for the holidays.

The Postal Service expects to deliver 15 billion mailpieces between Thanksgiving and New Year’s Day — and employees throughout the organization say every contribution counts.

“We may not see our customers face to face, but we’re just as eager to get the packages delivered to our customers timely,” said Maria Joseph, a mail handler at the Detroit Network Distribution Center.

No matter where employees work within USPS, many say the holidays are their opportunity to make good impressions and keep customers coming back all year long.

“We understand that some customers may only visit the Post Office during peak season,” said William Craig, marketing manager for Capital Metro Area’s Northern Virginia District.

The Postal Service expects peak season to peak next week, when an estimated 3 billion cards, letters and packages will be processed and delivered.

Despite these staggering holiday volumes, employees say they’re up for the task.

“When I come in and see all those parcels, I don’t get discouraged,” said St. Louis Retail Associate Marqueishia Carter. “Everyone here has a positive attitude and we know by the end of the day, all the work will be done.”

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