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New step

Postal Service employees who use government-issued credit cards will soon have to clear an extra layer of security in order to access their GSA SmartPay3 accounts. Beginning June 15, employees must enter a unique security passcode along with their password when they log into the U.S. Bank Access Online application. The application will generate a […]

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New promotions

USPS is offering promotions on greeting cards and gift cards at select Post Office locations: • Greeting cards. Customers and employees will save $1 when they purchase two Hallmark cards. A coupon, available wherever Hallmark greeting cards are sold, is required. This promotional offer cannot be combined with other offers. The promotion began April 25 […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 97.17 percent during the week ending May 29, up from 97.07 percent one week earlier. Western led the seven areas with a rating of 97.59 percent, while Dakotas dominated the 67 districts with a 99.02 percent rating. The week’s major gainers include Great Lakes Area’s Lakeland […]

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Reporting out

The USPS Office of Inspector General (OIG) completed 1,174 investigations during the six-month period that ended March 31. These investigations led to 401 arrests and almost $405 million in fines, restitutions and recoveries. This amount includes more than $77.7 million that was returned to the Postal Service. The data is included in the OIG’s latest […]

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Cremated remains

The Postal Service is reminding employees about its new procedures for shipping cremated remains through the mail. Under the changes, customers who use their own packaging must follow the guidelines for shipping cremated remains detailed in Publication 139, How to Package and Ship Cremated Remains, and Publication 52, Hazardous, Restricted, and Perishable Mail. Customers should […]

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Stock up

USPS wants Post Offices to stock up on shipping supplies to better assist businesses that use Premium Forwarding Service Commercial (PFSC). The service allows commercial customers to use Priority Mail Express or Priority Mail to temporarily forward mail in bulk on a daily, weekly or monthly basis to a new domestic business address. Post Offices […]

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The bottom line

The coronavirus pandemic is having “a significant negative impact” on the Postal Service’s finances, Chief Financial Officer Joe Corbett reports in his latest “Dollars and Change” video. The pandemic has dramatically accelerated mail volume declines. Although USPS has seen an increase in its package business because more consumers are staying home and having products shipped to them, the […]

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Do’s and don’ts

The Postal Service is reminding employees about specific procedures for processing Premium Forwarding Service Commercial (PFSC) mail. PFSC is a useful option for businesses that have changed locations due to the coronavirus pandemic. The service allows businesses to temporarily forward mail in bulk on a daily, weekly or monthly basis to a new domestic business […]

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Whenever, wherever

The Postal Service wants employees who feel particularly challenged during the coronavirus pandemic to know that the Employee Assistance Program (EAP) is available to help. EAP is a voluntary, confidential and free service that can help USPS employees overcome challenges that affect their health, family life and job performance. For more than a year, EAP […]

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Clean sweep

The Postal Service is reminding employees to maintain healthy workplaces by disposing of trash, recyclable items and other refuse responsibly. All employees have a collective responsibility to ensure discarded or unwanted items are properly handled. This is why the organization doesn’t want employees to send trash, food, unopened Postal Service retail products and hazardous materials, […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s nation scanning rating was 97.07 percent during the week ending May 22, up from 97.01 percent one week earlier. Western topped the seven areas with a rating of 97.54 percent, while Dakotas led the 67 districts with a 98.82 percent rating. The only area that gained ground during the week […]

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Literary leader

Anne Spencer was a poet whose use of imagery to evoke nature, gardening, religion and mythology made her a leading writer in the Harlem Renaissance arts movement. Spencer (1882-1975) is one of four African American literary figures who’ll be featured on Voices of the Harlem Renaissance, a stamp pane that USPS will release this week. […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 97.01 percent, up from 96.75 percent one week earlier. Western led the seven areas with a rating of 97.62 percent, while Dakotas topped the 67 districts with a 99.02 percent rating. Western also was the biggest gainer among the areas, improving its score from the previous […]

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From the heart

Drawings of hearts and rainbows from grateful customers highlight the latest “Thank You for the Thank-You’s” video featuring supportive messages for Postal Service employees working during the coronavirus pandemic. “In these hard times, you refuse to surrender” reads a message left for a letter carrier by a youngster. The 30-second video — the sixth installment in a […]

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In good form

The Postal Service has introduced PS 4584-T, a form that managers and supervisors can use to help tractor-trailer operators improve their driving behavior and safety. The form can be accessed on USPS-issued mobile devices through the Informed Mobility Safety Observation Tool (IMSOT). PS 4584-T is specifically designed for tractor-trailer drivers, who have requirements different from […]

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Drawing to an end

Earl Musick has just about done it all. Since joining the Postal Service as a retail associate in 1987, Musick has held several jobs, including serving as a letter carrier, a Postmaster, an engagement ambassador and an Eastern Area human resources specialist, his current position. He probably is best known, though, for his role as […]

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DPMG resigns

Deputy Postmaster General Ronald A. Stroman will resign from the Postal Service, effective June 1. Stroman, the 20th Deputy Postmaster General and the highest-ranking African American in USPS history, leads communications and relationship-building with Congress and federal, state and local government agencies, as well as efforts to educate stakeholders on the organization’s work to develop […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 96.75 percent during the week ending May 8, up from one week earlier. Western led the seven areas with a rating of 97.24 percent, while Dakotas finished first among the 67 districts with a 98.87 percent rating. No area improved its rating during the week, but […]

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Appreciation nation

More customers thank USPS employees for their reliable service during the coronavirus pandemic in the Postal Service’s fifth “Thank You for the Thank-You’s” video. “Thank you so much for keeping some ‘normal’ in my life and assisting with my home business. Take care and stay safe. You are awesome,” reads one customer’s note. A family […]

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Special day

The Albany, VT, Post Office celebrated a special day on May 8 when its 05820 ZIP Code matched the calendar date. This “date meets ZIP” phenomenon occurs in different places each year. While some Post Offices don’t do anything special, others use it as a way to celebrate the special role that USPS plays in […]

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Sharing your view

USPS has postponed the annual Postal Pulse employee survey until summer due to the coronavirus pandemic. Chief Operating Officer David E. Williams and Chief Human Resources Officer Isaac Cronkhite announced the news in a letter to managers and supervisors last week. “This does not delay our need to practice the principles of engagement every day,” […]

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‘We see the sacrifice’

A Sioux Falls, SD, girl’s recent “thank you” letter to her mail carrier has led to dozens of replies from Postal Service employees — and national media attention. Emerson Weber, 11, loves to write letters to her friends and family and enjoys decorating the envelopes to make them more special. Last month, she decided to […]

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Results are in

Postal Service employees pledged $6.7 million during the most recent Combined Federal Campaign (CFC), the highest amount of any single federal government agency. The average pledge from a USPS employee was $283. The annual CFC allows federal employees, retirees and contractors to contribute to more than 6,000 charitable organizations. The most recent campaign was held […]

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Job well done

USPS is showcasing its essential workforce with new #PostalProud marketing materials. Behind the Eagle — the latest #PostalProud initiative, featuring employees answering the question “What makes you most proud about your job?” — has a new design template that reads “Essential Edition.” A second template features a “Thank You” message and allows managers and supervisors […]

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‘We appreciate you’

USPS has released a fourth video showcasing messages from customers who are grateful for the organization’s service during the coronavirus pandemic. “Through sleet or rain or COVID-19, the U.S. Mail is delivered,” reads one handwritten message. Another note attached to a mailbox reads: “Thank you, Miss Mail Ladies. We appreciate you.” The Postal Service recently […]

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Health watch

The USPS Wellness team has resources to help employees maintain a healthy and balanced lifestyle, which is especially important during difficult times. For example, several videos on meditation, nutrition and fitness are available on the Wellness LiteBlue page. These videos can help individuals lower their stress levels, improve their focus and attention, and get more […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating slipped to 96.71 percent during the week ending May 1, down from 96.81 percent one week earlier. Among the seven areas, Western led with a rating of 97.08 percent and Southern finished second with 97.07 percent, while Capital Metro broke into the top three at 96.84 percent. […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 96.81 percent during the week ending April 24, down from the organization’s 96.85 percent score one week earlier. Western led the seven areas with a rating of 97.26 percent. All areas were down slightly from one week earlier, except for Pacific, which ranked fifth with a […]

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New discount

Postal Service employees may be eligible to receive a 10 percent tuition reduction from Walden University, an online university for working professionals. Employees can go to WaldenU.edu/USPS to learn more. The Employee Deals LiteBlue page also has information on this discount, as well as others available to USPS employees. […]

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The doctor is on

The USPS Wellness team wants employees to know about telehealth, a convenient way to get medical attention for non-emergency illnesses. Through telehealth, individuals use a computer, smartphone or tablet to “see” a medical provider — reducing their waiting room time and allowing them to consult a professional in the comfort and privacy of their own […]

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