Mike Milligan

The Postal Service kicked off the year’s second quarter by dedicating the Maya Angelou stamp with help from first lady Michelle Obama, Oprah Winfrey and several others. Later in April, Forrester Research released a study that found USPS and the National Parks Service deliver the best customer service in the federal government. Other April highlights […]

Read More… from Spring it on

For many USPS employees, not all public service occurred on the job this year. Sandy, UT, City Carrier Assistant Ron Lynch tapped the power of social media when he asked Facebook friends to send books to Matthew Flores, a customer’s child who loves to read but had no books of his own. Matthew received more […]

Read More… from Community spirit

Email makes banking, shopping and communicating faster. It also makes you vulnerable to hackers who want to gain access to your personal and business information. To protect yourself, experts suggest taking these basic precautions when reviewing messages in your inbox: Assess the sender. Make sure you recognize the sender or the email address before opening […]

Read More… from Got email?

The National Postal Museum is showing the Big Apple some love. “New York City: A Portrait Through Stamp Art,” an exhibit of 30 original artworks commissioned by the Postal Service, is now on display at the Washington, DC, museum. The exhibit is divided into six categories that represent different areas of New York City’s heritage, […]

Read More… from Stamps and the city

Birnamwood, WI, Rural Carrier Lori Szutkowski was delivering mail recently when a customer waved her down from a front porch. As Szutkowski got closer, she noticed the man was suffering from a severe head injury. Szutkowski called 911 and applied pressure to the wound, which occurred while the man was operating heavy equipment. Paramedics arrived […]

Read More… from Heroes’ corner

PMG Megan J. Brennan is thanking Postal Service employees for their commitment to delivering the holidays for customers. “We rightly take pride in our performance,” Brennan writes in a new letter to employees. “From acceptance to delivery, we demonstrate our ability to handle customers’ packages with the care and attention they expect, and hold ourselves […]

Read More… from Peak praise

Some of the nation’s top professional athletes are relying on the Postal Service to share the holidays with their loved ones. In a series of USPS-sponsored videos on the Post Game sports site, athletes such as Oakland Raiders defensive end Justin Tuck and Golden State Warriors forward Harrison Barnes are seen receiving care packages through […]

Read More… from Opening day

The Postal Service is on track to reach new heights in holiday package deliveries, the Wall Street Journal reported Dec. 22. USPS expects to deliver more than 600 million packages, up 15 percent compared to last year’s peak season. This means the Postal Service’s market share of holiday deliveries will increase to 40 percent, compared […]

Read More… from Package push

The Postal Service is celebrating Operation Santa — its annual program to fulfill the holiday wishes of children in need — with a little help from Nasdaq. To honor the program’s 104th anniversary, Northeast Area VP Richard Uluski and Consumer Advocate John Budzynski rang the stock exchange’s closing bell Dec. 22. “The Postal Service is […]

Read More… from Chiming in

The national scanning score for the week ending Dec. 18 was 96.18 percent, down slightly from one week earlier. Great Lakes (96.59 percent) finished first among the areas. Eastern (96.34 percent) took second, up from fifth place a week ago, while Pacific (96.26 percent) rose one spot to third. The districts were led by Western […]

Read More… from Scanning scorecard

Although open season has ended, the Postal Service is giving employees extra time to enroll in flexible spending accounts (FSAs). The new deadline is Dec. 21. FSAs allow users to set aside money pretax to pay for health and dependent care expenses. For 2016, the maximum amount that employees can contribute to FSAs has increased […]

Read More… from Flexible deadline

The United States and Cuba held discussions in Miami last week to re-establish direct postal services between the two countries. The delegations discussed technical, safety and operational aspects of direct mail service and are working toward implementation soon of a pilot program to carry mail between the two countries, with scheduled direct mail flights several […]

Read More… from Mail discussions

Rachael Ray used Priority Mail last week to salute people she deemed “holiday heroes.” On the Dec. 11 edition of her TV talk show, Ray spotlighted Austin Smoyer, a 6-year-old Virginia boy who collects donations for a local food bank. At the end of the segment, New York, NY, Letter Carrier Calvin Kuang surprised Austin […]

Read More… from Heartwarming holiday

PMG Megan Brennan recently appointed Nancy Rettinhouse as Employee Resource Management vice president, a role she’s filled on an acting basis since August. Rettinhouse is responsible for directing talent acquisition and retention, training and development, succession planning, diversity, personnel services, selection, safety and health and medical programs. Other duties include overseeing the Human Resources Shared […]

Read More… from Employee Resource Management

The Postal Service wants to make it easy for customers to ship packages during the holidays. A new USPS video series, “How To: Shipping Tips,” explains proper practices and includes tips to avoid common mistakes. The four videos show how to prepare packages for shipment, correctly address a package, pack a box and change your address. […]

Read More… from Shipping points

Arnold, NE, Rural Carrier Geraldine Webb was delivering mail to a ranch recently when she noticed a horse bucking nearby. When Webb didn’t see a rider, she looked around and spotted a man lying on the ground. Webb offered to call an ambulance for the injured man, but he asked her to contact his daughter […]

Read More… from Heroes’ corner