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Information, please

The Postal Service has one of the world’s largest computer networks, making communication between thousands of facilities, employees and systems possible. But how much do you know about USPS information technology? Here are some byte-sized bits, courtesy of Postal Facts. 1. USPS handles a lot of email. The corporate email system handles more than 12 […]

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Right fight

Public safety was a priority for many heroes in 2017 who did the right thing when faced with crime and calamities. Letter carriers Jason Moss of Tampa, FL, and Russell Markle of Boise, ID, and Rural Carrier Associate Jeffrey Jones of McKinney, TX, were among Postal Service employees who looked out for vulnerable customers during […]

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Autumn activities

The Postal Service continued to move forward during the final three months of 2017. The organization reported its fiscal 2017 year-end financial results and received regulatory approval to adjust prices for some products and services, beginning Jan. 21, 2018. Additionally, the White House nominated three individuals to the Postal Service Board of Governors and sent […]

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Those amazing animals

Dogs, cats and even snakes made postal-related news this year. An older dog named Tashi learned a new trick — thanks to Boulder, CO, Letter Carrier Jeff Kramer, who installed a ramp to help the 14-year-old canine easily move in and out of her owner’s house. Elsewhere, Joe Romano and Donna Stires, two Bellmawr, NJ, […]

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Jeffery Bucks, Redding, CA

Letter Carrier Jeffery Bucks was delivering mail recently in a Redding, CA, neighborhood when he noticed that a customer’s car was on fire. Bucks located a garden hose and extinguished the blaze before it consumed the vehicle or spread to the residence. The customer soon emerged from his home. He thanked Bucks for responding quickly […]

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Happy holidays

The following message is from PMG Megan J. Brennan: As 2017 draws to a close, I want to thank all Postal Service employees for delivering a strong performance, competing for customers every day, and serving the American public so well throughout the year. Between Thanksgiving and New Year’s Day, we will deliver more than 15 […]

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Future customers

Post Offices across the nation are bonding with future customers during the holidays. In addition to Letters from Santa, a national initiative that allows children to mail notes to St. Nick and receive personalized responses, many Post Offices run their own local programs. In Toluca, IL, Postmaster Jessica Heath welcomes children who want to mail […]

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Need to know

Holiday headlines. Peak season is peaking — and Link doesn’t want you to miss a beat. If you’re on the go, you can stay up-to-date on the latest holiday news with Link mobile, the mobile-friendly version of our site. Link mobile offers the same content you receive when you read Link on a desktop computer, including the […]

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Holiday happenings

It’s peak season crunch time. To help you stay in the loop, here are seven seasonal stories you might have missed. 1. USPS has announced its holiday hours. The Postal Service is providing guidance for delivery, retail, processing and logistics operations for the Christmas Day and New Year’s Day holidays. 2. Post Offices have cookies! […]

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Melissa Ende, Buffalo, NY

Letter Carrier Melissa Ende was recently delivering mail in a Buffalo, NY, neighborhood when she detected a strong odor of natural gas at a house. Unable to make contact with anyone inside, Ende alerted her manager, who called 911. Firefighters soon arrived, entered the residence, located a gas leak in the basement and shut off […]

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Sneak preview

The Postal Service is raising the curtain on many of its 2018 stamps. The organization has announced some of its planned releases for next year, including stamps that will immortalize icons such as Lena Horne, John Lennon and Sally Ride. Other releases will commemorate the song “America the Beautiful,” shine a light on bioluminescent creatures […]

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Lights, camera, Christmas!

Walter Jones is known to his Postal Service colleagues as the man behind the camera, but now he’s moved center stage. Jones, an acting multimedia specialist, helps create training videos, online materials and other productions in Detroit District. These days, he also appears in “Biggest Gift,” the first TV commercial in this year’s USPS holiday […]

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Write brothers

When Joe Alosi bid for the contents of an abandoned storage locker several years ago, he didn’t expect the plastic bin he found inside would hold a poignant chronicle of one family’s triumphs and struggles. The Mesa, AZ, businessman discovered the bin contained hundreds of handwritten letters dating to World War II. The letters were […]

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Making the mark

Love holiday mail? You’ve come to the right place. Here are five offerings from the Postal Service this year. 1. National postmark. From Nov. 26-Jan. 5, USPS will postmark first-class letters and packages with an image of Santa’s sleigh and reindeer flying over treetops. 2. Skyline postmarks. Instead of the national postmark, customers in Dallas, […]

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Therese Valentine, Atlanta, MI

Retail Associate Therese Valentine recently grew worried about an older customer who had stopped by the Atlanta, MI, Post Office to pick up his mail. The man didn’t look well, and he told Valentine he was experiencing chest pains. She advised him to get help immediately, but instead he left the Post Office, planning to […]

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Riding along

Business mailers are discovering the benefits of Informed Delivery. The American Association of Individual Investors (AAII) is using the new feature with its monthly mailings, including one piece that was recently sent to more than 600,000 recipients. “We are excited about Informed Delivery,” said Harry Madorin, the Chicago-based association’s senior vice president of operations. Informed […]

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Shop smart

While the internet allows you to avoid the hustle and bustle of department stores during the holidays, online shopping can leave you vulnerable to cyberscams aimed at compromising your financial information. To avoid becoming a victim, the CyberSafe at USPS team is offering employees these tips: • Vary passwords. Use distinct passwords for different shopping […]

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Need to know

At ease. Reminder I: You can use PostalEASE to enroll in the Federal Employees Health Benefits Program or the USPS Health Benefits Plan during this year’s open season. You can access PostalEASE from the Benefits Enrollment Changes LiteBlue page or by calling the employee service line at 877-477-3273 and selecting option 1. (TTY: 866-260-7507). To make changes to your dental or vision […]

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Seasonal stamps

USPS offers a variety of stamps to celebrate holidays and other special occasions. Here’s a look at 13 releases available at usps.com and many Post Offices 1. Christmas Carols. These four stamps illustrate “Jingle Bells,” “Deck the Halls,” “Silent Night” and “Jolly Old Saint Nicholas.” 2. Colorful Celebrations. Featuring digitally created designs, these 10 stamps […]

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Adia Airitam, Pasadena, CA

Adia Airitam, a Postal Inspection Service operations technician in Pasadena, CA, was recently visiting her husband in a hospital when she noticed something unusual: A door that had always been closed was ajar. Airitam investigated and found a man collapsed on the floor. She alerted staff, who discovered that the man — a missing hospital […]

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Delivering results

PMG Megan J. Brennan discusses service and financial results, the holiday mailing and shipping season, and other topics in her latest “Business Focus” video. Employees are delivering strong service and improving customers’ experiences, the PMG reports. “I would like to thank those of you on the front lines for your dedication to our customers,” she […]

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Yule love it

St. Nick isn’t the only one delivering surprises this holiday season. Informed Delivery is allowing consumers to see what’s coming to their mailbox before it arrives. “Informed Delivery is the perfect solution for mailing greeting cards this holiday season ahead of time,” said Product Innovation VP Gary Reblin. “See what’s coming soon to your mailbox […]

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Higher learning

Got questions about high-deductible health plans (HDHPs), one of the options available during this year’s open season? Here’s what you should know: • HDHPs generally offer lower premiums than other plans. This means you’ll have less money taken out of your paycheck. • HDHPs give you greater flexibility. While HDHPs have higher annual deductibles and […]

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Seasonal safety

To help protect mail and packages this holiday season, the Postal Inspection Service is offering customers 10 tips. 1. Avoid sending cash by mail. Checks and money orders are safer because they may be canceled or reissued if stolen. 2. Don’t leave delivered mail and packages unattended. Mail and packages shouldn’t be left in mailboxes […]

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