Darlene Casey, Washington, DC
The new Postal Service ride-on vehicle for kids featured in “Little driver’s seat” is so dang cute! […]
Katie Howard
Posts by Katie Howard
Perplexing Rx
Letter Carrier Robert Williams was recently on duty in Bluefield, WV, when he grew concerned about a customer who had not promptly retrieved a prescription delivery as she normally would. Williams noticed the woman’s car in her driveway, but when he knocked on her front door, there was no response. The Postal Service employee alerted […]
Stepping lively
The Postal Service released its Tap Dance stamps on July 10. Here are six facts about this ever-evolving dance form: 1. Tap is the dance analogue of jazz. Both tap and jazz are defined by improvisation, and even rely on it to grow and change as art forms. Both often employ a form of call-and-response, […]
Climbing the ranks
Here’s a look at some recent changes in the Postal Service’s leadership ranks: • Kellie M. Amundson, Minnesota-North Dakota District’s Post Office operations manager, received a special assignment reporting to Central Area Vice President Elvin Mercado. • Patricia A. Becker, the Tallahasse, FL, Processing and Distribution Center’s plant manager, was named the Philadelphia Network Distribution Center’s […]
Working toward change
When Musette Henley started working at the Chicago Post Office as a mail sorter in 1961, she and her co-workers had no say over their work schedules. “[We] had to check the board every day to see if you worked the next day. We would not know … what day we would be scheduled,” said […]
Doing unto others
Carrier Technician Charles Drake was recently delivering mail in a Jennings, LA, neighborhood when he heard screams for help coming from the home of an older couple. Drake rushed to the front door, where he found a customer in distress. The man’s wife had fallen in the bathtub and he was unable to assist her, […]
Just add water
Drinking enough water every day is essential for your health. It prevents dehydration, which can lead to unclear thinking, mood changes, lower energy, headaches and constipation. During the summer, our bodies cool down through sweating, which in turn can lead to dehydration and other ailments. Drinking water is the best way to stay hydrated. According […]
Perfectly placed
Referrals from a Florida employee have resulted in shipping deals worth more than $5.7 million for the Postal Service. Two business customers on Rural Carrier Kristi Jager’s route recently asked her about commercial shipping assistance. After taking photos of their business cards with her cellphone, she returned to the High Point Post Office and submitted […]
Down to a science
Medinah Eatman believes in science. As the coronavirus pandemic shuttered classrooms and made virtual learning more prevalent last year, the New Jersey science teacher began a subscription service to help homeschooling parents and fellow educators keep kids engaged in the STEM subjects — science, technology, engineering and math. Today, Eatman’s online business — Science.Teacher.Mom — […]
Stand-up guy
Rural Carrier Associate Kevin King was making deliveries shortly after Christmas in Ararat, VA, when he spotted an older customer waving for help as she lay on the ground outside her residence. King rushed to aid the woman, who had slipped on ice near her car. The Postal Service employee safely lifted the customer and […]
Online summer safety
You may take a vacation this summer, but cybercriminals won’t. This is why the Postal Service wants you to remain vigilant and adhere to cybersecurity best practices when using USPS or personal mobile devices and computers. For instance, public Wi-Fi networks are not secure. Anyone on the network can potentially access passwords, account numbers and […]
Alice McWhorter, Austin, TX
I really enjoyed “Lounging lizard,” the story about the 7-foot-long alligator that cooled off at the Spring Hill, FL, Post Office. It’s always good to see the smiles of satisfied customers. […]
She’s aware and cares
Rural Carrier Jennifer Nieves was recently making deliveries in an Ocala, FL, neighborhood when she saw a customer fall to the ground as he was walking toward his mailbox. Nieves rushed to check on the man, who has cancer and a history of diabetes and strokes. Finding him unable to stand up, the Postal Service […]
Forever Yogi
The Postal Service dedicated the Yogi Berra stamp June 24, honoring one of the greatest players in Major League Baseball. “We hope this stamp will serve as a reminder of Yogi’s larger-than-life personality — both on and off the field,” said USPS Board of Governors Chairman Ron A. Bloom, one of the speakers at the […]
Moving ahead
The Postal Service is encouraging employees to start planning their transition back to the office, including their use of commuter benefits. Many employees suspended or decreased their Commuter Benefits Program deductions when they began working from home in 2020. The Commuter Benefits Program allows postal employees to pay for qualified commuting costs with pretax money, […]
Conversation starter
A Hayward, CA, letter carrier’s conversation with a customer has resulted in a shipping deal worth more than $1 million for the Postal Service. Oscar Dominguez noticed a customer was using a competitor for shipping. He learned from the owner of the paper products supply company that she was paying enormous shipping charges. After returning […]
Mark Kleinberg, Tucson, AZ
Thank you for “Heroes Corner.” It’s inspirational to read about Postal Service employees who have helped others, especially during the pandemic. […]
Help me, Rhonda
Rural Carrier Associate Rhonda Krawetzke was making deliveries one morning in December when she spotted an older customer waving for help on the side of the road near his driveway. Krawetzke immediately pulled into the driveway to aid the man, who had been stranded for a half-hour after slipping on ice and falling while putting […]
Vehicle production facility selected
Oshkosh Defense has selected a facility in Spartanburg, SC, where the company will build the Postal Service’s next-generation delivery vehicles (NGDVs). “Upstate South Carolina has a skilled workforce and a proven history in advanced automotive manufacturing — it’s the perfect place to produce the NGDV,” said John Bryant, the company’s president. The Postal Service awarded […]
Seaver to retire
Chief Retail and Delivery Officer Kristin Seaver will retire Aug. 28, concluding a Postal Service career that began almost three decades ago. In a memo announcing the news this week, Postmaster General Louis DeJoy praised Seaver, writing that he named her retail and delivery chief last year because he wanted someone in the role who […]
Rising to the top
Here’s a look at some recent changes in the Postal Service’s leadership ranks: • Four employees were named acting field operations support managers in Supply Management: Angela L. Bye, operations program support manager for Colorado-Wyoming District; Hollywood, FL, Postmaster Daniel J. Carleen; Kenneth A. Johnson II, Minnesota-North Dakota District Post Office Operations senior manager; and […]
Here come the suns
The new Sun Science stamps feature photos taken by NASA’s Solar Dynamics Observatory, then colorized to highlight important phenomena. Here are the six processes depicted. 1. Active sun. This golden-hued stamp features a 2014 image that highlights the sun’s transition zone — a 60-mile area about 1,300 miles from the sun’s surface that goes from […]
Raising cane
Letter Carrier Joseph Kerrigan was recently delivering mail at the home of an older customer who lives alone in Massapequa, NY, when he heard an unusual tapping noise. Kerrigan looked around and saw the hook of a walking cane tapping against a window inside the residence. The Postal Service employee peered through the window and […]
Mary Betts, Washington, DC
The Postal Service has marvelous employees, but the actions of Riverhead NY Letter Carrier Daniel Saposnick tugged at my heart. He called 911 and selflessly shielded an older woman from danger after she fell face down in the middle of a road. […]
PFSC updates
The Postal Service has updated the Premium Forwarding Service Commercial (PFSC) application to better serve business customers. Customers can now create hundreds of PFSC requests at once by using the application’s “Multiple Requests” option. The option features a template that customers can use to upload up to 500 PFSC requests from a csv — or […]
Out and about
A referral from an Alabama Postmaster has led to a shipping deal worth more than $340,000 for the Postal Service. While on rounds with a carrier, Natalie Chapman of Daleville noticed a competitor’s truck picking up packages at a business that sells themed T-shirts, clothing and gifts. Chapman decided to stop and talk with the […]
New home
The Postal Service is moving eTravel from eAccess to ARIS, the organization’s new platform for accessing USPS digital resources. Beginning Wednesday, June 23, requests for access to eTravel through eAccess will no longer be available. Effective Monday, June 28, all new eTravel requests or modifications must be made through ARIS. The new platform can be […]
Brake time
Letter Carrier Daniel Saposnick was recently delivering mail in Riverhead, NY, when he saw a 92-year-old customer fall facedown in the middle of a road. Saposnick rushed to the woman’s aid, called 911 and protected her from traffic until emergency responders arrived. Her son later mailed a letter to the local Post Office. “He never […]
Martha Carson, Guysville, OH
A small postage stamp can tell a big story. Thanks for the recent edition of “The List” that featured facts about the Go for Broke: Japanese American Soldiers of WWII stamp. […]
Attitude of gratitude
“Keeping the City Going,” a new children’s book by Brian Floca, is an homage to the essential workers who do just that — Postal Service employees among them. “It was a very conscious decision to depict a postal worker,” Floca said. “So much around us simply shut down last spring, but never the delivery of […]