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New home

The Postal Service is moving eTravel from eAccess to ARIS, the organization’s new platform for accessing USPS digital resources. Beginning Wednesday, June 23, requests for access to eTravel through eAccess will no longer be available. Effective Monday, June 28, all new eTravel requests or modifications must be made through ARIS. The new platform can be […]

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Brake time

Letter Carrier Daniel Saposnick was recently delivering mail in Riverhead, NY, when he saw a 92-year-old customer fall facedown in the middle of a road. Saposnick rushed to the woman’s aid, called 911 and protected her from traffic until emergency responders arrived. Her son later mailed a letter to the local Post Office. “He never […]

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Attitude of gratitude

“Keeping the City Going,” a new children’s book by Brian Floca, is an homage to the essential workers who do just that — Postal Service employees among them. “It was a very conscious decision to depict a postal worker,” Floca said. “So much around us simply shut down last spring, but never the delivery of […]

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New gigs

Here’s a look at some recent changes in the Postal Service leadership ranks: • Sean E. Knepper was named revenue and field accounting senior director at USPS headquarters in Washington, DC. He previously served as revenue and field accounting manager. • John E. “Jack” Larrimore Jr. was named corporate and transportation budget director at headquarters. […]

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Who let the dogs out?

More than 5,800 postal workers were bitten by dogs in 2020, an increase compared with 2019. In observance of USPS National Dog Bite Awareness Week, here’s a list of cities where reports of dog bites were highest. The number of reported incidents in each location is the figure in parentheses: 1. Houston (73) 2. Chicago […]

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Wife saver

Letter Carrier Christopher Surla was recently delivering mail in Metairie, LA, when he came upon a customer who’d fallen while taking a walk in her neighborhood. Surla rushed to the woman’s house around the corner to let her husband know she was injured. The man took his wife to an emergency room for treatment of […]

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‘Any Dog Can Bite’

More than 5,800 Postal Service employees were attacked by dogs last year, an increase compared with 2019 that can be attributed to more people being home and more packages being delivered during the coronavirus pandemic. The organization reported the numbers this week in advance of USPS National Dog Bite Awareness Week, which will take place […]

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Shipping boost

A lead from a Pennsylvania employee has resulted in a shipping deal worth more than $2.8 million for the Postal Service. James McCollum, a retail associate at the Fort Washington Post Office, served a business customer who was looking to save money on shipping. McCollum submitted a lead through Clerks Care, a program that allows […]

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Male call

National Men’s Health Week, observed each year before Father’s Day, provides an opportunity for men to focus on being healthier and for women to support the well-being of the men in their lives. To help men get ready for this year’s observance (June 14-20), here are some recommendations from the Centers for Disease Control and […]

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Missing in Milwaukee

Letter Carrier Roxanne Dreyfus was recently making deliveries in Milwaukee when she grew concerned that mail was piling up at the home of an 82-year-old customer who normally greets her every day. Dreyfus alerted a neighbor, who requested a wellness check when the man couldn’t be reached. Police officers responded to the scene and found […]

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Robo tech

Automated guided vehicles (AGVs) are so effective at improving Postal Service plant operations that one employee is singing their praises. Literally. Becky Jo Benson, a custodian at the Sacramento, CA, Processing and Distribution Center, wrote a song — “We’re All Charged Up” — about the robotic helpers and, with banjo in hand, performed it for […]

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Climbing the ranks

Here’s a look at some recent changes in the Postal Service’s leadership ranks: • Judith Adams was named enterprise technology services director at USPS headquarters in Washington, DC.  She previously served as information technology managed services director. • Taylor Agnello was named surface logistics programs manager. She previously served as New York Division’s logistics integration […]

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Heroes on two fronts

Here are six facts about the Postal Service’s new Go for Broke: Japanese American Soldiers of WWII stamps. 1. The stamp was a long time coming. Go for Broke is the result of 16 years of persistent effort by the Stamp Our Story Coalition, made up largely of the family and friends of the 442nd […]

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Garage gratitude

Carrier Technician Michael Cyrek was recently making deliveries in an Amsterdam, NY, neighborhood when he heard a 75-year-old customer yelling for help. Cyrek found the woman in her garage, where she’d fallen. The Postal Service employee immediately got the customer safely back on her feet. She later mailed a note to the local Post Office, […]

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Playing it safe

The Madison, WI, Post Office doesn’t just talk a good safety game. It springs into action. The office has been running a safety “kaizen” project since October. Kaizen, an Asian term meaning “continuous improvement,” is a business philosophy that involves all workers in an organization, from the humblest to the highest. No one is exempt. […]

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Small talk, big deal

A California letter carrier’s answer to a customer’s question has resulted in a shipping deal worth more than $304,000 for the Postal Service. Maria Mousavinia, who is based in Whittier, was talking with the chief executive officer of a medical device company when he asked her about setting up an account to handle returns of […]

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Know your benefits

Postal Service employees can participate in an upcoming webinar to learn about Medicare and the Federal Employees Health Benefits (FEHB) program with Blue Cross Blue Shield. The session, “Medicare, FEHB and Blue Cross Blue Shield,” will be held Friday, June 11, at noon EDT. Christel Bull, a federal account manager for CareFirst Blue Cross Blue […]

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Shore thing

Rural Carrier Steve Phifer was recently delivering mail in Ardmore, TN, when he spotted an older customer in trouble: The man had fallen out of his motorized wheelchair just a few feet away from a pond on his property. Phifer rushed to the customer’s aid, safely got him back into his wheelchair, determined that medical […]

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Points of Pride

Here are four facts about LGBT Pride Month, a time to honor the contributions of lesbian, gay, bisexual and transgender people in the United States. 1. The annual observance began 51 years ago. The first Pride parade was known as the Christopher Street Liberation Day March and was held on June 28, 1970, in New […]

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High achievers

Here’s a look at some recent changes in the Postal Service leadership ranks: • Brian Thomas Bull, the Cincinnati Network Distribution Center’s in-plant support manager, was named acting plant manager. • Christopher D. Carroll, the Grand Rapids, MI, Processing and Distribution Center’s senior plant manager, was named the Louisville, KY, Post Office’s acting officer in […]

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Online job fair

The Human Resources leadership team will hold a virtual job fair from June 2-4. The fair will allow Postal Service employees to explore career opportunities in the department as USPS realigns itself to achieve the goals of the new Delivering for America 10-year plan. Employees can see presentations about groups within Organization Development, Labor Relations, […]

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Make way for mallards

The Postal Service’s newest stamped postcard, which features a watercolor image of a mallard duck by Dugald Stermer, will be released June 1. Stermer was an eclectic artist widely known for his drawings of the natural world as well as for a typographical style that influenced the early aesthetic of Rolling Stone, New York and […]

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Opportunity window

A lead from a Texas employee has resulted in a shipping deal worth more than $123,000 for the Postal Service. Demonda Cleaver, a retail associate at the Bent Tree Post Office in Dallas, served a business customer who was looking to save money on shipping. She submitted a lead through Clerks Care, a program that […]

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Pain prevention

Migraine and Headache Awareness Month, held every June, calls attention to two painful conditions — and ways to treat them. Migraines are recurring headaches that cause moderate to severe pain or throbbing that is often in one area of the head. Other symptoms — such as nausea, weakness and sensitivity to light and sound — […]

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Heart restart

Rural Carrier Associate Mark Harper II was delivering mail one day last fall in Princeton, WV, when he came upon an older couple experiencing a crisis. During a walk through their neighborhood, the man had collapsed and his wife was sobbing beside him. Harper hurried to their aid and determined that the man wasn’t breathing […]

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Face coverings

The Centers for Disease Control and Prevention (CDC) has released new guidance easing its recommendation on face coverings and social distancing for people who are fully vaccinated for COVID-19, but Postal Service requirements have not changed. During the pandemic, the Postal Service requires all employees to wear face coverings in public-facing settings when there is […]

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