Melissa Cox-Peasley, Persia, IA
Naming the letter carrier academy in New York City for Anthony Puccio is a fitting honor for an amazing man. We should all live by his work ethic. […]
Katie Howard
Posts by Katie Howard
Repeat visitor
A lead from a California employee has resulted in a combined shipping deal worth more than $7 million for the Postal Service. Vincent Yang, a retail associate at the Burbank Post Office, noticed a customer who was visiting frequently to pay for postage. After talking with the customer, Yang learned the man had recently started […]
Cheryl Weigel, Napoleon, ND
“To Sharpy, with love” was a great article about the American Mammoth Jackstock donkey featured on the new Heritage Breeds stamp. […]
Family affair
Letter Carrier Tyler Stidham was recently delivering mail in a Miamisburg, OH, neighborhood when he spotted an older customer who’d fallen outside. The man’s two daughters were struggling to get him up, so Stidham rushed to their aid. The Postal Service employee safely lifted the man and guided him to his walker nearby. One of […]
Hot dogs
As we swelter through summer’s dog days — and because August is National Dog Month — here’s a look at stamps that celebrate (hu)man’s best friend: 1. Dogs with a mission. These include 2019’s Military Working Dogs, featuring the stylized images of a Belgian Malinois, Dutch shepherd, German shepherd and Labrador retriever; McGruff the Crime […]
High achievers
Here’s a look at some recent changes in the Postal Service leadership ranks: • Himesh A. Patel was named international policy and business development executive manager in Merrifield, VA. He previously served in a special assignment role focused on developing and executing technology strategies for international business. • Melbourne, FL, Postmaster Keith A. Pierle was […]
Sun, moon, stars
The Postal Service dedicated its Raven Story stamp during a July 30 event that celebrated a legend revered by many Alaska Native and Native American cultures. “The Raven Story represents a great meaning to the Indigenous people of the Northwest Coast,” ranging from Southeast Alaska through coastal British Columbia, said Jakki Krage Strako, the USPS […]
Stop payment
Retail Associate Jill Miller was recently on duty in Hubbard, IA, when she grew concerned about an older customer at the counter. The woman asked for help with Priority Mail Express, which was unusual for her, and she revealed that she was sending a check out of state. Miller advised the customer against mailing the […]
Martha Carson, Guysville, OH
I enjoyed reading the “celebrity profile” of Sharpy, the American Mammoth Jackstock donkey featured on the Heritage Breeds stamps. Sharpy has another fan now. […]
Spring Into Motion
The USPS Health and Wellness team recently participated in a six-week challenge that demonstrated how small steps can lead to big, positive changes. The Spring Into Motion challenge, conducted in cooperation with Kaiser Permanente, ran from April 5-May 14. The challenge encouraged healthy behaviors by allowing participants to discover something new about spring each week. […]
Opportunity spotter
A Postal Service employee’s conversation with a business customer has led to a shipping deal worth nearly $12.4 million for the organization. After talking with the customer, who sells products through various websites, Grand Prairie, TX, Postmaster Roy Russell submitted a lead through Business Connect. This program allows Postmasters, managers and customer services supervisors to […]
An otherworldly gift
A new stamp honoring visionary author Ursula K. Le Guin, the 33rd in USPS’s Literary Arts series, was dedicated July 27 in a ceremony at the Portland Art Museum in Oregon. Le Guin wrote prodigiously in several genres — including short stories, essays, poetry and translations — but was best known for her pioneering science […]
Jeffrey Tonelli, Bloomington, IL
Mark Mothersbaugh, front man for the ’80s new wave band Devo, and his fellow artist-musician, Beatie Wolfe, are super cool for creating the Postcards for Democracy art project highlighted in “The big picture” article. […]
They like Mike
City Carrier Assistant Mike Williams was making deliveries one day in January in a Pewaukee, WI, neighborhood when he heard loud moaning. Williams looked around and spotted a customer lying in snow beside a driveway across the street. The Postal Service employee rushed to check on the man, who had fallen and needed help getting […]
Rapid results
USPS is rapidly deploying state-of-the-art sorting machines at plants across the nation as it ramps up for the upcoming peak holiday delivery season. The new sorters are part of Delivering for America, the Postal Service’s 10-year plan to modernize the organization, including a series of mail processing improvements, such as making better use of trucks and the existing surface […]
Guiding light
Mid-Atlantic Lighthouses, the Postal Service’s latest stamp release, will arrive next week. Here are five facts about these shining sentinels of the shore: 1. Lighthouses have been around a long, long time. The oldest known lighthouse is the Pharos, constructed in the third century B.C. and named for the island on which it sat in […]
Rising to the top
Here’s a look at some recent changes in the Postal Service’s leadership ranks: • Mary P. Anderson, small-business engagement director at USPS headquarters in Washington, DC, was named international postal affairs executive director. • Connecticut District Manager Kevin D. Clark retired June 30 after more than 40 years of federal service. Boston Postmaster Carissa A. […]
Stair scare
City Carrier Assistant Melissa Stinsman was recently making deliveries in a Bloomsburg, PA, neighborhood when she spotted an older customer lying on the floor inside his residence. As Stinsman got closer to the open front door, the man saw her and asked for help getting into the seat of his stair lift. The Postal Service […]
Job fair
Retail and Delivery Operations will hold a virtual job fair on July 27. There will be a morning session at 11 a.m. EDT and an afternoon session at 3 p.m. EDT. The fair will allow Postal Service employees to explore retail and delivery career opportunities as the organization continues to align itself to achieve the […]
The sharper image
Appearances aren’t everything, but a polished look can help burnish the image of both you and the Postal Service. Rosemary Onody, South Creek Station manager in Orlando, FL, is a case in point. Onody knew she wanted to be in management when she started as a letter carrier 26 years ago and made sure to […]
To a tea
As I walk into Valley Brook Tea to check in with owner Yunhan Zhang on a spring day brimming with the energy of a city waking up from its pandemic doldrums, I can’t help but smile at the message written on a sidewalk promotional sign: “Be friends and get oolong.” I’m Jonathan Padget, and the […]
Dramatic roll
Rural Carrier Associate Joshua Murray was recently making deliveries in East Bernstadt, KY, when he saw an older customer chasing after her vehicle, which was rolling away from her. In the process, the woman fell under it. Murray sprang into action, safely got into the vehicle and brought it to a stop, allowing the customer […]
Giddyup getup
USPS will release its Western Wear stamps on July 23. Here are a few facts about the four items of clothing featured on the stamps: 1. Cowboy boots were designed to be functional. When Americans headed West after the Civil War, men’s boots were often military footwear ill-suited to the new environment. The cowboy boot […]
New gigs
Here’s a look at some recent changes in the Postal Service leadership ranks: • Kenny Aje was named operations and industrial engineering executive manager at USPS headquarters in Washington, DC. He previously served as lean value stream program manager. • Cherell D. Garrett, the St. Louis Accounting Service Center executive manager, was named acting accounting […]
New governors
The USPS Board of Governors recently added three members: • Anton Hajjar, former general counsel of the American Postal Workers Union; • Amber McReynolds, chief executive officer of the National Vote at Home Institute; and • Ron Stroman, former Deputy Postmaster General. The U.S. Senate confirmed the new members after their nomination by President Joe […]
Camille Bodden, Blue Mountain Lake, NY
I was overjoyed reading “Down to a science,” the article about my beloved granddaughter Medinah Eatman, who uses the mail to help parents and educators keep kids engaged in math, science and other subjects. Thank you for brightening a proud grandmother’s day. […]
Mailbox mishap
Rural Carrier Associate Michael Huling was making deliveries on a winter day in Baldwinsville, NY, when he saw a customer fall at a mailbox. Huling rushed to the woman’s aid, safely lifting her and helping her get inside the residence. The customer later penned a letter to Huling, explaining that she’d been visiting her mother […]
In the know
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s new 10-year plan, and the latest updates on the coronavirus pandemic. The site is particularly helpful to […]
Four score
Four letter carriers from an Iowa Post Office have submitted leads that have resulted in combined deals worth more than $1 million for the Postal Service. The South Des Moines Station carriers submitted their leads during the past five months through Customer Connect, a joint program with the National Association of Letter Carriers that encourages […]
Riddle me this
The Postal Service’s new Mystery Message stamps — designed to put customers’ sleuthing skills to the test — were dedicated July 14 at the International Spy Museum in Washington, DC. While the colorful patterns on the stamps appear seemingly random, they were carefully placed to spell out a message that reads — spoiler alert — […]