The Postal Service is making it easier to get help from the USPS Purchasing Shared Services Center (PSSC). The USPS Purchasing Shared Services Center Support Blue page has a live chat option that connects users directly with PSSC support specialists who can answer purchasing-related questions. The site — which features a self-service knowledge base with […]
A Texas letter carrier’s sales lead has resulted in a shipping deal worth more than $75,000 for the Postal Service. Kijuaun Weatherspoon, who works at the Plano Main Post Office, talked with a business customer who was interested in a cost-saving way to ship their products. She submitted a lead through Customer Connect, a joint […]
The Postal Inspection Service is playing a crucial role in the fight against the flow of illegal drugs during the opioid epidemic. The crisis started with prescription painkillers but is increasingly driven by illicitly trafficked synthetic opioids, like fentanyl, that are sold through online marketplaces and shipped through the mail and express consignment carriers. During […]
Thanks for the uplifting story about young Jacob Hayward surviving cancer. God bless Van Singletary and the crew at Laguna Niguel, CA, Post Office for helping Jacob realize his dream of touring a postal facility. I will share this article with postal pride. […]
Retail Associate Stacy Jorgensen was recently on duty in Spencerville, OH, when she grew concerned about an older customer who purchased a $600 money order and mailed it via Priority Mail Express. Having been alerted to a similar transaction by the same man earlier in the week, Jorgensen intercepted the envelope and called the Inspection […]
The Postal Service is helping employees get ready for the nationwide launch of USPS Connect, beginning Feb. 22. USPS Connect, the organization’s new approach to commercial package delivery, features a wider range of offerings, new pricing and a reconfigured network designed to increase the number of next-day deliveries for business customers. The USPS Connect offerings […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Bonifer R. Bartolome, the Santa Clarita, CA, Processing and Distribution Center’s distribution operations manager, was named the San Bernardino, CA, Processing and Distribution Center’s acting plant manager. • Las Vegas Postmaster John P. McLucas was named acting Retail and Delivery Operations […]
The Postal Service wants to remind employees with flexible spending accounts, or FSAs, of some important dates: • Expenses for the 2022 health care FSA and the 2022 limited-expense health care FSA must be incurred between Jan. 1 and Dec. 31, 2022. • Expenses for the 2022 dependent care FSA must be incurred between Jan. […]
It was Certified Mail that brought Rural Carrier Megan Husby to an older customer’s door one day last summer in New Richmond, WI. As she approached the man’s residence to get his signature, she spotted him lying on the ground in his front yard, mail scattered around him. Husby rushed to assist the man, who […]
Thanks for “Delivering a dream,” the story about how young cancer survivor Jacob Hayward became an honorary letter carrier, thanks to the Laguna Niguel, CA, Post Office employees. I feel so proud to work for an organization that cares so much about its customers. […]
Postal Service employees can participate in an upcoming webinar to learn about reducing your risk for heart disease and ways to improve your overall heart health through healthy lifestyle choices. The session, “Love Your Heart,” will be held Monday, Feb. 21, at noon EST. Dr. Jared Dirks, medical director for GEHA, a not-for-profit provider of […]
A California customer services supervisor’s lead has resulted in a shipping deal worth more than $20,000 for the Postal Service. George Weaver was serving customers at the Santa Ana Post Office when the co-owner of a company that makes anime and gaming action figures approached him about shipping options. Weaver submitted a lead through the […]
A tree with its own mailing address is at the center of several real-life fairy tales. For decades, people from around the world have mailed letters to the oak tree in Germany, looking for love. After all, the 500-year-old tree, known as the Bridegroom’s Oak, is said to be responsible for more than 100 marriages. […]
“Delivering a dream” was a very nice story about the Laguna Niguel, CA, Post Office team’s efforts to fulfill the birthday wishes of young cancer survivor Jacob Hayward. […]
Rural Carrier Associate Alexis Baker was recently delivering mail in Manito, IL, when she came upon a FedEx truck that had overturned, coming to rest in a corn field. Baker immediately called 911 and rendered first aid to the injured driver. Emergency responders soon arrived and took over. “Her co-workers appreciate the dedication Alexis exhibits […]
The Postal Service has reported its financial results for the first quarter of fiscal year 2022 (Oct. 1-Dec. 31, 2021). Here are some highlights: • Revenue. Operating revenue was approximately $21.3 billion, a decrease of 0.9 percent compared with the same quarter last fiscal year. Shipping and packages revenue decreased 7.9 percent, while Marketing Mail […]
The Postal Service is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees. To help fulfill this commitment, a threat assessment team is available to respond to threats, assaults and potential violence at all USPS locations. These teams are located at district and area […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Robert J. Francis was named international processing operations director. He previously served as international processing operations and service improvement manager. • Adrienne E. Marshall was named Election and Government Mail Services director, a newly created position at USPS headquarters in Washington, […]
Jennifer Lee, the Coweta, OK, rural carrier assistant recently featured in “Heroes’ Corner,” did a nice job providing medical care to the injured victims of collision between a motorcycle and a car. […]
Rural Carrier Associate Kourtney Bray was recently delivering mail in Holland, NY, when she spotted a truck in flames outside a customer’s residence. She immediately called 911 and remained on the scene until firefighters arrived to extinguish the blaze before it could spread to the detached garage and the house. Bray also phoned the customer […]
USPS is reminding employees to always follow proper procedures when operating postal vehicles to prevent roll-away and runaway accidents. Roll-away accidents are incidents where a vehicle rolls away with the engine off. Similarly, runaway accidents involve vehicles that roll away with the engine running. Both pose significant dangers that could result in property damage and […]
The USPS Small Business Solutions team is highlighting the Mail Handlers employee lead generation program throughout February. The organization’s 50 districts will celebrate mail handlers for their participation in the program — with new time clock flyers, and short stand-up talks on three of the month’s four Mondays. The Mail Handlers program allows mail handlers […]
The Postal Service has again earned climate registered platinum status from the Climate Registry, a nonprofit that helps organizations track their greenhouse gas emissions. USPS earned the recognition with publicly reported emissions data for calendar year 2020 that were verified by a third party. The data help the organization track the effectiveness of its climate […]
City Carrier Assistant Marc Dunlap was recently delivering mail in a Sioux City, IA, neighborhood when customers expressed concern about a smoke detector beeping at an older neighbor’s home. As one customer called 911 and the other attempted to reach the woman by phone, Dunlap saw smoke pouring out of her residence. He realized time […]
The Postal Service is keeping the mail moving after a winter storm walloped a swath of states in the mid-Atlantic and New England last weekend, causing widespread travel disruptions and dropping more than 2 feet of snow in many areas. Power outages, flooding and whiteout conditions affected much of the coast from Virginia to Maine […]
The first Friday in February is National Wear Red Day, which is held annually to raise awareness of heart disease, the leading cause of death among Americans. Common risk factors for heart disease include smoking, high blood pressure, high cholesterol, obesity, physical inactivity, diabetes, family history of coronary heart disease and increased age. You can […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Melinda S. Doleshal, a senior talent management specialist, was named field human resources director for Central Area and Western Region. • Jennifer A. Goldstein completed an assignment as acting retail and Post Office operations field support director and resumed her duties […]
Jennifer Lee, a rural carrier associate in Coweta, OK, was recently on her way home from work when she came upon the scene of a collision between a motorcycle and a car. When 911 was called, Lee stopped to render aid to the gravely injured biker, performing CPR on him, restoring his pulse and stabilizing […]
The Postal Service wants employees to drive safely during winter, a time of year that presents unique challenges. Wet and icy road surfaces; longer periods of darkness; and poor visibility from snow, rain and fog create driving hazards during winter. To stay safe, here are some tips: • Maintain your vehicle and tune up the […]
A sales lead from a retail associate in Fort Worth, TX, has resulted in a shipping deal worth nearly $56,000 for the Postal Service. Rosie Serrao was helping customers at the Jack D. Watson Post Office when she met a business customer who was looking for a cost-effective way of shipping. Serrao submitted a lead […]