Caleab Fronk, a city carrier assistant in Wayland, NY, was recently making deliveries when he learned that a local 7-year-old girl with special needs had been missing from her home for two hours. Fronk kept an eye out for the child, who had wandered off while searching for a family cat, and he soon spotted […]
I loved “Bird’s-eye view,” the story about Dawn Lautenschlager, the Phoenix employee who provides colleagues with tips for sending poultry safely through the mail. […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Thomas K. Daniels Jr. was named the Charlotte, NC, Processing and Distribution Center’s plant manager. He previously served as the Mid-Carolina Processing and Distribution Center’s plant manager. • Brandy N. Grant, the Greensboro, NC, Network Distribution Center’s in-plant support manager, was named […]
The Postal Service is resuming terminal handling services, a function that has been outsourced for decades, at two sites this year. This move will create 53 new craft positions and additional supervisory positions. Terminal handling services prepares inbound and outbound mail being shipped by air through the FedEx network for processing by USPS facilities. The […]
The summer edition of The Eagle, the Postal Service’s quarterly magazine, looks at improvements to the USPS network. The cover story explains the organization’s redesign of its processing, transportation and delivery infrastructure to improve working environments, service performance and operational efficiency. The improvements are part of Delivering for America, the Postal Service’s 10-year plan to […]
A sales lead from a letter carrier in California has resulted in a local advertising deal worth more than $79,000 for the Postal Service. While delivering mail on his route, Johnny Luu, who works at the Woodland Hills Post Office, found a company’s flyer inside a mailbox. He passed the flyer onto his supervisor, who […]
The Postal Service has added USPS Returns and customer-sent packages to the Informed Delivery daily digest email. The email’s new Outbound section includes packages that have been mailed by the customer through USPS when those packages are within three business days of their expected delivery date. “This value-added enhancement will provide customers the convenience of […]
Don’t mind Bonita Brown. She’s just doing her “hallelujah dance.” Brown has been celebrating ever since she learned that the outstanding balances for her federal student loans have been forgiven under a waiver that expires in October. Brown, a mail and package information systems specialist in Washington, DC, had approximately $30,000 left to repay on […]
The Postal Service is reminding employees that government property must not be used for any unauthorized purpose. Misusing USPS property violates the standards of ethical conduct for employees of the executive branch, which applies to all postal employees. Government property includes anything USPS owns or leases, such as vehicles, electronics and office equipment and supplies. […]
The Postal Service is replacing out-of-warranty ACE workstations, including laptops, desktops, monitors and printers. Under the modernization effort, the desktop units will be replaced with laptops and configured based on the user’s needs and assignments. Users will be required to package old machines and send them back to the Material Distribution Center in Topeka, KS, […]
Dashawn Spratley, a city carrier assistant, was recently making deliveries in a Port St. Lucie, FL, neighborhood when he heard a customer screaming for help in her driveway. Spratley rushed to aid the woman, who had encountered a snake and fallen, fracturing her arm. The Postal Service employee safely redirected the snake, called 911 and […]
A sales lead from a letter carrier in Colorado has resulted in a shipping deal worth more than $500,000 for the Postal Service. While delivering mail to a company on his route, John Garza, who works at the Valmont Post Office in Boulder, noticed packages intended for a competitor piling up. He talked with the […]
The Postal Service is holding Ethics Awareness Week from Aug. 15-19 to educate employees about the importance of conducting themselves with integrity. Postal employees hold positions of public trust. The organization is routinely voted as the most trusted government organization. “Losing the public’s trust affects the business because postal customers have the option of utilizing […]
Letter Carrier Kayla Berridge was making deliveries in a Newmarket, NH, neighborhood in January when she grew concerned about a customer in her 80s whose mail was piling up unusually. Berridge alerted the local postmaster, who asked police to check on the woman. Responders found the customer stranded on the floor in her bedroom, where […]
The Postal Service has reported its financial results for fiscal year 2022’s third quarter (April 1-June 30). Here are some highlights: • Revenue. Operating revenue was $18.7 billion, an increase of 1.4 percent compared with the same quarter one year earlier. First-Class Mail revenue was essentially flat, while Marketing Mail revenue increased 9.4 percent. Revenue […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Christopher A. Bruno, the Columbus, OH, Processing and Distribution Center’s distribution operations manager, was named the Detroit Network Distribution Center’s acting plant manager. • Joshua B. Dean, the Processing National Operations Control Center’s team lead, was named the Dallas Network Distribution […]
What do today’s smart TVs, fitness equipment and home security systems all have in common They all can connect to the internet. This technology, known as the Internet of Things, refers to everyday devices that have an online connection — which makes them vulnerable to targeting by hackers. Although these devices can reveal as much […]
The Postal Service wants to remind workers that the high season for hurricanes is here. Hurricane season runs from June 1 to Nov. 30, with most storms forming after Aug. 1. The storms can cause high winds, heavy rain, flooding and other dangerous conditions, with coastal areas most affected. Disasters happen whether you are prepared […]
Go Beyond, new Forever stamps issued by the Postal Service, were dedicated Aug. 3 at the El Capitan Theatre in Los Angeles. The stamps feature Buzz Lightyear, the fictional space ranger who was first seen in 1995’s “Toy Story” and earlier this year starred in his own animated movie, “Lightyear.” Buzz teaches us about “heroism, […]
Esther Perez, a letter carrier in Anaheim, CA, was recently delivering mail when an emergency occurred: She saw a car crash into a tree. While a bystander called 911, Perez rushed to render aid. She safely performed CPR on the driver, who had blacked out before the accident and wasn’t breathing, until paramedics arrived and […]
The Postal Service wants you to know about ultraviolet radiation, which is emitted naturally by the sun, as well as through artificial sources, such as tanning beds and certain types of lighting. This form of radiation, also known as UV radiation, has some benefits — such as providing vitamin D — but it also poses […]
A tip from a retail associate in Texas has resulted in a shipping deal worth more than $92,000 for the Postal Service. Camron Brown, who works at the Preston Royal Post Office, talked with a representative of a company who was looking for cost-effective shipping. He submitted a lead through Clerks Care, a program that […]
The Postal Service is expanding an effort that helps reduce utility costs and greenhouse gas emissions at USPS facilities. The Utility Management System (UMS) captures cost and use data for electricity, natural gas, water, sewer, steam and fuel oil at facilities. For instance, UMS data shows the organization’s energy consumption for heating, lighting and other […]
Rural Carrier Amy Fitch was recently delivering mail in Spotsylvania, VA, when she grew concerned about an older customer. The woman had not retrieved packages left on the porch several days earlier, so Fitch stopped to check on her. When the Postal Service employee knocked on the front door, the customer yelled for help. Fitch […]
The USPS Wellness team and the University of Phoenix will offer “Emotional Intelligence,” a webinar, on Aug. 9. The session will be offered at 12:15 p.m. and 3:15 p.m. Eastern that day. The webinar will address the three components of emotional intelligence — self-awareness, self-regulation and empathy — and how to use emotional information to […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Karen A. Bacon completed a detail assignment as the Seattle postmaster and resumed her regular duties as the Tacoma, WA, postmaster. Philip A. Millican, the Arizona-New Mexico District’s Post Office operations manager, was named Seattle’s acting postmaster. • Jessica Y. Brewster-Johnson, […]
To better protect the Postal Service from cyberthreats, the organization is changing the way employees and contractors sign into USPS applications. The new verification method is called multifactor authentication, or MFA, and it requires users to provide two or more confirmations to sign into an application, an online account or a virtual private network. These […]
Retail Associate Stephanie Williams was recently on duty at the Post Office in Baker City, OR, when she grew concerned about a regular customer who was nodding off in a lobby chair. She checked on the man, who was red-faced and struggling to breathe as he told her a steroid shot he received wasn’t working […]
A tip from a retail associate in Texas has resulted in a shipping deal worth almost $96,000 for the Postal Service. Rashonda Lloyd, who works at the Grand Prairie Post Office, talked with a representative of a custom apparel company who was looking for cost-effective shipping. She submitted a lead through Clerks Care, a program […]
Employees have an opportunity to provide feedback about the Postal Service’s new holiday advertising campaign. To participate, employees can complete an online survey. It will take approximately 15 minutes to review the new advertising materials and provide feedback. The survey is open through Aug. 1. The data that USPS collects will be shared in aggregate; […]