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Scorched porch

City Carrier Assistant Michael Zeleznik was recently making deliveries in an El Paso, IL, neighborhood when he noticed that a home’s front porch was on fire. Zeleznik immediately called 911 and banged on a window to alert residents to the danger. Firefighters soon arrived and extinguished the blaze before it spread. “The house was saved […]

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Getting the words out

June is Aphasia Awareness Month, a time to learn about brain disorders related to language. Aphasia often occurs suddenly, following a stroke, head injury or infection. More rarely it develops over time, as with brain tumors or neurological diseases. Aphasia impairs the expression and understanding of spoken language, reading and writing. There are many different […]

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Site inspections

The Postal Service wants to remind employees to comply with all federal, state and local environmental regulations — and to cooperate fully with the agents of these groups. Detailed directions on handling inspector visits are available on Blue. Contact one of the organization’s two environmental implementation regional managers if: • The Environmental Protection Agency (EPA), […]

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June leads

The USPS Small Business Solutions team is challenging employees to submit sales leads in June, which is #LEADtheWay Month. Districts will hold competitions throughout the month to support the annual challenge, which has a goal of more than 20,000 quality leads. Employees can submit leads through several programs: Business Connect (for postmasters and customer services […]

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Misuse abuse

The Postal Service is reminding employees that they must not misuse their postal position or their time while on the clock. Here are some rules to follow: • Don’t use your postal title or authority to benefit yourself or your acquaintances. This includes endorsing nonpostal businesses, organizations or other entities. • Don’t use government information […]

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Problem solver

A Texas rural carrier’s lead has resulted in a shipping deal worth more than $400,000. Arodi Cerrillo, who works at the Flower Mound Post Office, talked with a representative of an e-commerce company on her route and learned that the business needed help with shipping. She submitted the company’s information through Rural Reach, a program […]

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Go with the flow

Mighty Mississippi, 10 stamps celebrating the beauty and majesty of the Mississippi River, were dedicated during a May 23 ceremony in Memphis, TN. “Today, we continue the Postal Service’s tradition of celebrating our nation’s wonderful heritage with the dedication of 10 truly special Forever stamps honoring the Mighty Mississippi,” said Gary Barksdale, the Postal Service’s […]

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Dodging disaster

Letter Carrier Darrell Thompson was recently delivering mail in a Rockville, MD, neighborhood when he detected the odor of leaking gas. Thompson immediately alerted a resident, and the gas company was notified. Utility workers were dispatched to the scene, where they located and repaired a faulty coupling in the gas line. The resident later contacted […]

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Labor agreement

The Postal Service and the American Postal Workers Union (APWU) have reached a tentative agreement on a new contract covering approximately 1,000 Information Technology and Accounting Services bargaining-unit employees. The employees work in USPS data centers in St. Louis; Eagan, MN; San Mateo, CA; and Wilkes-Barre, PA. Terms of the agreement include general wage increases, […]

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Rising to the top

Here’s a look at Postal Service employees who received appointments or recognition recently: • Anthony A. Impronto, retail director, was named acting Post Office operations director, a role held by Leslie E. Johnson-Frick, who was named to a special assignment in Retail and Delivery. • Terence F. Flynn was named chief counsel, grievance arbitration. He […]

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Moving parts

The Postal Service relies on an array of sorting machines, scanners, robotics and other technology that operate around the clock to process a staggering 425 million pieces of mail a day. Keeping those machines running is a 24-hours-a-day job, according to Billy Franks, field support and equipment implementation/optimization manager for the Maintenance Technical Support Center […]

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Prompted by pileup

Letter Carrier Brooke Snyder was recently making deliveries in a Keyser, WV, neighborhood when she grew concerned about a customer whose mail was piling up. The man normally checked his mail daily, so Snyder alerted his next-door neighbor, who had a key to his house. They soon found the customer collapsed inside his home. Paramedics […]

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Mighty mover

The Postal Service will release its Mighty Mississippi stamps on May 23. The Forever stamps will come in panes of 10 photographic stamps, each representing a state along the 2,300-mile course of the Mississippi River. The pane’s arrangement corresponds to the 10 states’ north-south and west-east sequence along the river, from its source in Minnesota […]

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Caring carrier

A sales lead from a letter carrier in Texas has resulted in an advertising deal for the Postal Service worth more than $99,000. Angela Wright, who works at the Irving Main Post Office, talked with a representative of a company that had recently expanded to North Texas and was looking for a way to reach […]

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Board of governors

The U.S. Senate has confirmed two nominees to the Postal Service Board of Governors. Derek T. Kan and Daniel M. Tangherlini will succeed John M. Barger and Ron A. Bloom, whose terms have expired. Kan was the deputy director of the White House Office of Management and Budget during the Trump administration, while Tangherlini was […]

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Paying ATTN

Letter Carrier Jason Stephenson was recently making deliveries in Orlando, FL, when he noticed something unusual: Mail was addressed to a 71-year-old customer at a residence where she did not live. Stephenson ensured that the woman, who lives nearby, received that day’s correspondence, as well as subsequent mail — all from a credit union. It […]

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PMG delivers NPF keynote

In his keynote address at this year’s National Postal Forum, Postmaster General Louis DeJoy shared his strategic vision for the future of the Postal Service. “We see a proud Postal Service organization, operating with precision, covering its costs and planning its future as the laws passed by Congress require us to,” DeJoy said during the […]

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Sleep and wellness

Postal Service employees can participate in an upcoming webinar to learn about the relationship between sleep and well-being. The session, “Sleep Your Way to Better Health,” will be held Tuesday, May 24, at noon Eastern. Representatives from GEHA, a not-for-profit provider of health plans for federal employees, will review how sleep is connected to physical, […]

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New gigs

Here’s a look at some recent changes in the Postal Service leadership ranks: • Eric D. Gilbert was named Columbus, OH, postmaster. He previously served as a California 6 District Post Office operations manager. • Jeffrey A. Hotchkiss, the Columbus, OH, Processing and Distribution Center’s senior distribution operations manager, was named the Memphis, TN, Processing […]

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It takes a village

City Carrier Assistant Fawn Snyder was delivering mail one day last November in Cattaraugus, NY, when she came upon an older customer in distress outside his home. Recent snowfall in the village had accumulated to 17 inches, and the man, who walks with a cane, had slipped and fallen. Unable to get the customer up […]

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This or that

The Postal Service wants employees to remember the differences between Election Mail and Political Mail. Election Mail describes mail — to or from election officials — that allows individuals to participate in the voting process. Examples include ballots for domestic or international delivery, voter registration cards, absentee ballot applications and polling place notifications. Political Mail […]

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Sweet service

A tip from a retail associate in Maine has resulted in a shipping deal worth more than $176,000 for the Postal Service. Lisa Leighton, who works at the Palmyra Post Office, knew a father-son customer duo from serving them at the Post Office and from seeing them at local maple syrup events she attended. The […]

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Phoenix rising

The National Postal Forum, the mailing and shipping industry’s largest annual conference, will be held May 15-18 at the Phoenix Convention Center. It will be the first in-person conference since 2019. The in-person forums were canceled in 2020 and 2021 because of the coronavirus pandemic and were held virtually instead. “This year’s theme, ‘Facing the […]

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Eagle for the win

Jared Sprenger, a rural carrier in Zumbrota, MN, was recently delivering mail when he saw a man lying on a golf course, waving for help. Sprenger rushed to the man’s side and found that he was misdialing 911. The Postal Service employee completed the call and comforted him until emergency responders arrived. The man, a […]

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May days

The Postal Service wants employees to know about special flag requirements for this month’s holidays: • Peace Officers Memorial Day, which honors police officers who lost their lives in the line of duty, is Sunday, May 15. Postal Service facilities that are open this day are required to fly the U.S. flag at half-staff. When […]

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Climbing the ranks

Here’s a look at some recent changes in the Postal Service leadership ranks: • Maria R. Diggs-Jones, Wisconsin District’s field human resources manager, was named the Kansas City, MO, Post Office’s officer-in-charge. • Todd M. Schimmel was named technology acquisition and program management senior director. He previously served as sortation systems technology executive manager, a […]

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A spirit as big as the sea

A stamp honoring pioneering marine biologist Eugenie Clark was dedicated May 4 at the center she helped found, Mote Marine Laboratory and Aquarium in Sarasota, FL. “One of the goals of the Postal Service’s stamp program is to celebrate the people who represent the best of our nation, and Eugenie Clark — I should say […]

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Stair down

City Carrier Assistant Joseph Beaird was recently making a delivery at a residence in Little Rock, AR, when he came upon an older customer in jeopardy. When Beaird rang the man’s doorbell, he heard him yell for help, and he spotted him lying on the floor inside at the foot of a stairway. The customer, […]

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Marketing master

A Texas postmaster’s sales lead has resulted in a marketing campaign deal worth more than $99,000 for the Postal Service. Maureen Padilla, who leads the Grapevine Post Office, talked with a representative of a business that provides housing for people who need various levels of medical and personal care. The customer was looking for a […]

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Stamp Out Hunger returns

The Stamp Out Hunger food drive is back. The annual event, which had to move online for the past two years because of the coronavirus pandemic, resumes in-person collection on Saturday, May 14. This year, both options are available: Customers can follow the traditional route and leave bags of nonperishable food items by their mailbox, […]

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