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Help when you need it

USPS wants you to contact its Corporate Audit and Response Management (CARM) team if your department is being audited by the Office of Inspector General (OIG) or the Government Accountability Office (GAO). The Postal Service cooperates with OIG and GAO, two independent agencies that review federal spending and performance. However, CARM must coordinate the postal […]

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Hear to help

Letter Carrier Elizabeth Toomer was recently delivering mail in a Clarion, IA, neighborhood when she heard a customer yelling for help inside his residence. Toomer found the man in his bathroom, where he’d fallen overnight and cut himself, losing a lot of blood in the ensuing hours. The Postal Service employee immediately called 911 and […]

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Greet news

Birthdays, graduations, holidays and more — there are countless reasons to let friends and loved ones know they’re on your mind. And for many Americans, there is no better way to do that than the U.S. Mail. That’s why greeting cards are a bright spot for the Postal Service, even amid the rise of online […]

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Making connections

My name is Sonia Holley and I’m an Atlanta District business development specialist. I connect with small-business owners and show them how our products and services can help their companies grow. I typically make 20-50 calls to local businesses a day. However, the most important part of my job is working with Postal Service employees […]

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Driving growth

USPS is ready to talk business. The organization’s leaders will meet with nearly 140 postal customer councils (PCCs) from Sept. 23-27 to discuss business strategies and best practices in mailing and shipping. The meetings, part of National Postal Customer Council Week, aim to put a spotlight on the PCC network, which brings USPS and businesses […]

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Staying connected during crises

To help mark National Preparedness Month, the Postal Service wants every employee to create a family communications plan to stay connected during emergencies. Advance planning will help ensure you can contact members of your household during a crisis. Take these three steps to create your family’s plan: • Collect. Create a paper copy of the […]

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Crossing guard

Letter Carrier Terry Lowie was recently delivering mail in Sycamore, IL, when he spotted a blind pedestrian stranded in an intersection. Lowie stopped to aid the man, whose guide dog had gotten disoriented while crossing the street. With traffic paused in both directions, the Postal Service employee helped the man and his dog safely reach […]

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Whitman of the people

Walt Whitman’s towering achievement as a trailblazer of modern American poetry was celebrated during the Sept. 12 dedication ceremony for the Literary Arts stamp honoring the 19th-century writer. “He’s considered by many as the father of modern American poetry,” Cara Greene, the Postal Service’s controller and vice president, said during the event. “The key word […]

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Sharpening skills

My name is Sandra Willis, and I’m a learning development and diversity specialist for Detroit District. I assist employees with their training needs and requests. I work with six colleagues. I serve as the coordinator for the district’s leadership programs, including Management Essentials for Field Leadership and Postmaster Essentials; ensure employees complete their Strategic Learning […]

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Hispanic Heritage Month

USPS will recognize National Hispanic Heritage Month, which is held each year from Sept. 15-Oct. 15. The month honors the history, culture and contributions of Americans whose ancestors came from Spain, Mexico, the Caribbean, Central America and South America. The United States is home to 59.9 million Hispanic people, the U.S. Census Bureau reported last […]

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Saving for disaster costs

As part of National Preparedness Month, the Postal Service is encouraging employees to prepare financially for emergencies. Securing funds — as well as financial, insurance and medical documents — will give you peace of mind and help you be ready if disaster strikes. To prepare, follow these tips: • Complete a financial first-aid kit. The […]

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Sidewalk save

Rural Carrier Cheylyn Kahaulelio-Virelas was recently delivering mail in a Windsor, CA, neighborhood when she spotted an older customer who had fallen out of a wheelchair on a sidewalk. The woman had struck her head, and her husband, who had been pushing the wheelchair, was struggling to lift her. Kahaulelio-Vireleas and one of the couple’s […]

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Helping others

The latest Combined Federal Campaign will begin Monday, Sept. 9, and run through Sunday, Jan. 12, 2020. The campaign, also known as the CFC, allows federal employees, retirees and contractors to contribute to more than 7,000 charitable organizations. The U.S. Office of Personnel Management (OPM) organizes the campaign, which will continue to use its “Show […]

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‘Job’ seeking

Link is seeking employees to showcase in “On the Job,” a regular column that profiles individual Postal Service workers and their contributions to the organization. Recent subjects have included a Merrifield, VA, lead automotive technician; an Indianapolis retail associate; a Northeast Area employee engagement ambassador; a Washington, DC, postal inspector; and a Honolulu District training […]

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Money orders update

The Postal Service no longer sells international postal money orders destined for Canada, and USPS no longer cashes international postal money orders issued by Canada Post. Additionally, Canada Post no longer sells international postal money orders destined for the United States, and the organization no longer cashes international postal money orders issued by the Postal […]

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Keeping workplaces safe

In recognition of National Preparedness Month, the Postal Service wants employees to make workplace security a high priority. To keep your facility safe, secure entry points when not in use, always wear your USPS photo ID badge and stay vigilant by watching for individuals not wearing badges. Additionally, you should: • Secure unattended USPS vehicles […]

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Dorian update

Service alert. The Service Alerts section on usps.com has the latest information on Hurricane Dorian, which has affected the Bahamas and threatens Florida and other states along the Southeast coast. Due to mandatory evacuation orders, more than 140 Post Offices have suspended service throughout the Southeast, including 83 in South Carolina. Five processing plants are […]

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Park patrol

Letter Carrier Cecilia Villegas-Robey was recently delivering mail in Sun City, AZ, when she came upon a customer in medical distress. The woman was in her car outside her home, unable to move. Villegas-Robey called a friend of the customer’s, at her request, and stayed with her until the friend arrived to provide further assistance. […]

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Playing his part

My name is Carlos Almeda, and I’m a rural carrier in Manassas, VA. I deliver mail and packages to customers on my route and play a part in helping USPS serve my community. I come in early every day and prepare for delivery by putting my letters and packages in order. While the routine does […]

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Back in session

Many schools will resume classes in August, so USPS is reminding employees who operate motor vehicles to watch out for children — especially those who are distracted. Drivers must take extra precautions to avoid accidents by staying alert and driving defensively. Children can be unpredictable and don’t always look both ways before crossing streets. While […]

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Let them know

USPS wants managers, supervisors and others to tell craft employees about Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content available on Link’s desktop version — including news reports, feature stories and informational videos — but in a format that’s easy to read on smartphones, tablets and other mobile devices. The […]

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Care supply

Retail Associate Lisa Oyler was recently on duty in Grain Valley, MO, when she encountered Patrice Thompson, a customer struggling to breathe. While a colleague offered Thompson a seat, Oyler called the local police department, which dispatched paramedics to the scene. The customer was taken to a hospital, where she was treated for respiratory failure […]

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Business Connect Month

When Sharon Weber encountered a neighborhood business that needed mailing and shipping services, she knew just what to do. She submitted the company’s name and contact information as a lead through the Postal Service’s Business Connect program. A USPS sales representative contacted the company’s owners, who quickly agreed to use the Postal Service for their […]

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Legal eagle

My name is Keith Nusbaum, and I’m a postal inspector in the Postal Inspection Service’s Washington, DC, division. My job is to make sure USPS employees and customers have trust in the mail system and know that we are here to protect them. I’ve worked on a variety of investigations in my four years with […]

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Check it out

The USPS Library will host training webinars Tuesday, August 20, and Thursday, August 22, on using LexisNexis, an online research database available on Blue. The sessions are open to all employees. Here’s the schedule: • August 20, from 1-2 p.m. EDT: “Company and Financial” will demonstrate how to use LexisNexis Dossier to generate prospecting lists […]

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