Mary Betts, Washington, DC
I love Link. Please keep the stories coming. They make my day. […]
jennifer_singleton
Posts by jennifer_singleton
What’s CAPS?
The Centralized Account Processing System (CAPS) provides electronic payment and online account management for business customers. […]
Annapolis, MD, Letter Carrier Willie Lucas
“My customers look forward to getting the mail. It makes me happy knowing that one of my customers is waiting for something special to come, and that I’m the one who is going to deliver it to them.” […]
In the air
The Postal Service has released this year’s Love stamp: Love Skywriting, which was dedicated Jan. 7 at the Planes of Fame Air Museum in Chino, CA. Chief Operating Officer David Williams, who spoke at the ceremony, said the stamp is ideal for Valentine’s Day cards, wedding invitations and more. “From the moment they’re spotted on an […]
Photo op
The Postal Service is becoming a hit on Instagram. Shareable, a social media software company, recently ranked USPS 19th on its list of the top 30 business brands on Instagram, a popular photo-sharing site. Rankings are based on interaction with users, including followers, likes and comments. The list notes the Postal Service boosted its Instagram […]
Honoring Kennedy
The Postal Service will release a stamp commemorating the 100th anniversary of President John F. Kennedy’s birth Feb. 20. The stamp, which USPS announced in September, features a 1960 photograph of Kennedy campaigning for president in Seattle. The artwork accompanying the stamp is a 1970 oil painting showing Kennedy in a reflective pose. “Our family […]
Me, myself and I
Identity theft seems like a faceless crime — until you become a victim. Hackers are constantly seeking ways to hijack personal details, including financial and work information, to create fraudulent identities that allow them to drain financial accounts and steal other data. To prevent identity theft, the CyberSafe at USPS team offers these tips: • […]
Mail and farewell
President Obama says he’s been receiving interesting mail as he prepares to leave office. Mail has been a central part of Obama’s administration, which set up a special site a few years ago to highlight memorable letters to the president. Obama has also invited some letter writers to the White House. The president recently told […]
Wilma Reyes, White Plains, NY
Thanks for the story on the Civil War letters found at the Newaygo, MI, Post Office. I love history, and reading the story was heartwarming. […]
PMG Megan J. Brennan
“The Postal Service is a proud organization with a long history and bright future ahead. I know you feel the same sense of pride as I do about our mission, what we stand for and all that we accomplished in 2016.” […]
Eddie Santos, Lubbock, TX
It was a hot day in Lubbock, TX, recently when Rural Carrier Eddie Santos noticed something amiss while delivering mail: He spotted a woman who seemed disoriented wandering around with a dog. The postal employee stopped to check on her, but apparently she did not speak English. He then enlisted the help of a nearby […]
Avoiding malware
Malware describes programs often embedded in emails that are specifically designed to damage computer systems. To avoid malware, never download attachments from suspicious, unsolicited emails or unapproved online programs. The CyberSafe at USPS Blue page has additional information. […]
Beetle mania
A Postal Service employee recently helped federal authorities capture a renegade female who got loose inside a USPS facility and climbed over the equipment. Did we mention the female is a scarabaeidae dynastinidae, also known as a rhino beetle? The insect ate her way out of a package inside the San Francisco International Service Center […]
Building a culture
Eastern Area is on a roll. In 2016, Eastern was among the top areas nationwide in First-Class Mail, Standard Mail, Parcel Select, Priority Mail and scanning performance. Eastern leaders say their embrace of Lean Six Sigma (LSS) business improvement principles has been the key to the area’s success. LSS emphasizes boosting efficiency, reducing waste and […]
Winter wear
Employees are being reminded to dress warmly when working outside this winter. Here are some tips: Layer up. Each layer provides insulation and acts as a barrier from the cold to help retain body heat. Avoid pure cotton, linen or similar materials because they retain moisture and can cause you to become colder. Protect your […]
Last chance
USPS is reminding employees that the flexible spending account (FSA) enrollment period ends Jan. 11. The Postal Service recently mailed a postcard to employees highlighting the deadline. FSAs allow employees to set aside as much as $2,600 before taxes to cover eligible medical, pharmacy, dental and vision expenses offered by a health maintenance organization or […]
Richard Kowalski Jr., Lorain, OH
City Carrier Assistant Richard Kowalski Jr. was delivering mail recently to a home in Lorain, OH, when he heard a woman screaming for help from inside the garage. He called 911 and stayed on the scene until emergency responders arrived. The customer told paramedics and police officers that she’d been stranded for more than a […]
Cynthia Osazuwa, Capitol Heights, MD
I love “Heroes’ corner,” which shows that postal carriers do more than deliver mail. […]
Raleigh, NC, Postmaster Linda Jones
“The mobile Point of Sale devices are a breakthrough technology for our organization. We can service customers in a way [that’s] fast and convenient.” […]
Protect your laptop
Postal Service laptops should be protected at all times by encrypting the information they contain. […]
Spring success
USPS employees made history in the spring when the annual Stamp Out Hunger food drive collected an unprecedented 80 million pounds. The season also included National Dog Bite Prevention Week, which featured the rollout of new tech tools to protect employees. As springtime continued, USPS and National Rural Letter Carriers’ Association leaders signed a new labor […]
Special service
Every year brings opportunities for USPS to demonstrate exceptional customer service — and 2016 was no different. Employees kept the mail moving through winter snowstorms, summer wildfires and other bad weather. Employees also delivered during Tax Day in the spring and Election Day in the fall. It was also a year for special service. For […]
Code blue
Postal Service employees have always been able to count on their co-workers in times of crisis — and 2016 was no different. Minnetonka, MN, Letter Carrier Brian Halbakken and a quartet of custodians at the Columbia, OH, Processing and Distribution Center all saved choking co-workers, while Winfield, IA, Postmaster Heather Trimble helped a rural associate […]
Retirement reminder
The Postal Service is reminding employees that the deadline to make Thrift Savings Plan (TSP) catch-up contributions effective for the first pay period of 2017 is Jan. 4 at 4 p.m. EST. There is no open season for TSP. Employees can make or change TSP elections at any time during the year. In 2017, employees can […]
New year’s awareness
The CyberSafe at USPS team is offering tips to help employees guard against an expected increase in ransomware and new, more complex threats next year. These attacks occur when a user clicks on a fraudulent link or site, prompting a pop-up message that the computer is locked until money is paid. To protect yourself, follow […]
Mariela Rendon, Santa Ana, CA
I loved the holiday greeting video from the Postal Service’s executive team. […]
Tamela Donaway, Berlin, MD
Two postal customers in Berlin, MD, recently got the help they needed in an emergency from Rural Carrier Tamela Donaway. A man had seriously injured his hand while operating a bench lathe at home, and his wife — who was recovering from heart surgery — couldn’t come to his aid. She could, however, shout out […]
Baltimore Letter Carrier Stan McLaughlin
“We need to remember to think like a customer. We need to remember we’re in a partnership. It takes all of us to get the job done.” […]
Passwords
ACE computer passwords should be at least 15 characters long and contain three of the four following characteristics: uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and special characters or symbols (examples: !, @, #). The CyberSafe at USPS Blue page has additional password transformation tips. […]
Making their mark
Santa Claus isn’t the only one leaving his mark on the holidays. Post Offices in places like Bethlehem, MD, and Christmas, FL, are also putting their stamp of approval on the season. Through the USPS holiday postmarks program, customers from across the nation can send pre-stamped cards to aptly named Post Offices, where employees affix […]