Top training. The USPS Learning and Development team recently won a Top 125 Award, one of the training industry’s highest honors. USPS ranked 113th among the 125 organizations that received the award, which recognizes the most successful corporate learning and development programs. Honorees are evaluated on their training program’s scope, budget, tuition reimbursement, infrastructure and […]
“When you love what you do, it shows in your work. We respond to 170 offices, and on each call my goal is to ensure that I provide my customers with incomparable service so that they are always happy.” […]
Read More… from Northern Virginia District Letter Box Mechanic Thomas Brown
I commend Boulder, CO, Letter Carrier Jeff Kramer for his compassion and helpfulness. Installing a ramp for an elderly dog on his route during his off hours was a sweet, thoughtful thing to do. […]
When Jonathan Padget joined the Postmaster General Heroes’ Program team last year, he embraced the opportunity to help promote the heroic acts of USPS employees. He just never thought he’d see himself in “Heroes’ corner.” But in late December, Padget became part of a dramatic Washington, DC, missing-person case. Local actress Tricia McCauley disappeared on […]
The Postal Service held special dedication ceremonies for the Dorothy Height stamp and other observances throughout February to mark African-American History Month. Height, who died in 2010, advocated for civil rights for most of her life. Deputy Postmaster General Ronald Stroman dedicated the stamp in Washington, DC, where he praised Height’s work seeking equality for […]
There’s something special about Mardi Gras — the parades, the beads and, of course, the king cakes. As the annual celebration gets underway in New Orleans this week, USPS is helping a nonprofit group ensure military members serving overseas can also let the good times roll. For 14 years, Louisiana District has worked with Operation […]
Like many people, lawyer Asha Smith is always on the go. When she heard about Informed Delivery, a new feature from USPS that provides eligible residential consumers with a digital preview of their incoming mail, Smith eagerly signed up. “There’s only 24 hours a day, so I try to make the most of them,” she […]
Malware isn’t just a computer problem anymore. The CyberSafe at USPS team is reminding employees that hackers are targeting mobile devices with malware disguised as text messages, voicemails, downloads and applications. You should delete text messages or voicemails from unknown people or organizations seeking your login credentials, credit card numbers or other personal information. Other […]
A letter carrier’s recent day of delivering mail in Olivehurst, CA, was interrupted by a moment of crisis. Frank Marino heard a woman crying out for help as she ran toward him from a nearby house, carrying a motionless baby. She was the sitter, and the child had fallen into a pool. Marino called 911 […]
I’m a new employee. Link gives me insights into both the current and historical aspects of USPS. Link helps me develop pride in my job. […]
“The Postal Service provides the nation with a vital delivery platform that enables American commerce, serves every American business and home, and binds the nation together, as it has for more than 240 years.” […]
Luminaries from the worlds of business, politics and media saluted Oscar de la Renta at the Feb. 16 dedication of the stamps honoring him. De la Renta (1932-2014) was one of the world’s leading fashion designers for more than 50 years. He is most widely known for dressing celebrities and the nation’s first ladies. The […]
Welcome to “The list,” a new feature that will look at all things postal. In honor of Presidents Day, our inaugural edition focuses on White House figures with postal connections. 1. Abraham Lincoln. In 1833, when he was 24, Lincoln was appointed Postmaster of New Salem, IL. About $18 was left in the Post Office’s […]
Here’s Link’s latest “News quiz,” a new feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Fill in the blank: The Postal Service reported its shipping and package revenue grew (blank) during fiscal 2017’s first quarter (Oct. 1-Dec. 31, 2016) when compared to the same […]
Reminder: The Postal Service is inviting employees to audition for a USPS television commercial. The audition is open to all employees. No prior acting experience is required. To audition, follow these steps: • Create an audition video. In the video, state your name and location, talk about your proudest moment as a postal employee and […]
While some expectant couples choose a hospital to deliver their babies, one San Diego couple recently chose a Post Office parking lot. After going into labor four weeks early, Vanessa Prado and her boyfriend, Dennis Dillard, were en route to a hospital last week when Prado began to feel her baby’s head crowning. “I just […]
A Shinglehouse, PA, postal customer’s family members who lived hours away knew they could count on Highway Contract Route Driver Julie Perkins to contact them if something was wrong. When the man had not picked up his mail for several days recently, Perkins and Postmaster Tracy Worthington alerted his relatives at a number they had […]
I enjoyed reading “Ramp it up.” Boulder, CO, Letter Carrier Jeff Kramer is wonderful. It’s such a pleasure to read about someone doing something so kind and thoughtful for a dog. […]
“Service is number one, and our customers are our priority. They appreciate us and we appreciate them.” […]
Postal Service employees are demonstrating their mettle amid a series of powerful snowstorms in the Northeast. As much as 18 inches of snow fell in New England last week, while parts of New York and New Jersey received up to 14 inches. More snow fell Feb. 13. USPS temporarily suspended retail operations at some Post […]
The Postal Service has introduced an updated renewal alert system for employees with USPS-issued Citibank travel cards. The alerts remind cardholders when their cards are about to expire and to update their mailing information, if necessary. The alerts are delivered by email to cardholders, who can also set up text message alerts. If you’re a […]
Parental controls. Who says good guys finish last? For the second year in a row, “The Inspectors” has received a Parents’ Choice Recommended Award for its family friendly programming. The CBS drama, which follows the Postal Inspection Service as it investigates mail fraud and other crimes, was recommended for audiences ages 13-16. According to the […]
As Rural Carrier Michael Thomas recently approached a mailbox in Leland, MS, he could see a bicycle lying nearby in the grass. But when he got closer, there was more: a 72-year-old customer who’d fallen off the bike and couldn’t get up, and her 2-year-old grandson trying to help her. Thomas called the woman’s husband […]
“I try to treat my customers as I would want someone to treat my parents — by providing outstanding service, having patience and offering service with a smile.” […]
The new Link “News quiz” provides an interesting avenue for readers to learn about the Postal Service. It’s fun. […]
PMG Megan J. Brennan is thanking members of a U.S. House of Representatives committee for introducing a bipartisan bill to reform the Postal Service. The legislation was introduced last week by members of the House Oversight and Government Reform Committee, including Chairman Jason Chaffetz (R-UT), Ranking Member Elijah Cummings (D-MD) and members Mark Meadows (R-NC), […]
In a new 1-minute video, the Postal Service takes viewers behind the scenes of the recent U.S. Flag stamp dedication. The stamp was dedicated Jan. 27 at the Southeastern Stamp Expo in Norcross, GA. “The flag serves as a beacon of hope, liberty and opportunity in our great nation and all across the world,” says […]
Did you go overboard with shopping last year? Maybe you have a financial goal in mind for 2017? Consider creating a goal to strengthen your financial well-being. A good budget is vital to healthy finances. To create a budget, experts recommend gathering your bills and pay stubs. Next, write down your expenses, document how much […]
Passport to excellence. The State Department recently recognized Capital Metro Area’s Greensboro District for having the nation’s most innovative passport facility. The district’s passport center allows customers to schedule appointments for passports, ensuring they have all the necessary documentation required during the application process. This has increased revenue and improved customers’ experience, district leaders report. […]
I am so proud of the Los Angeles Greenmead Station employees for the kindness, compassion and genuine empathy they showed the family that lost 3-year‑old twin boys in a fire. These employees are the epitome of the #PostalProud initiative. […]