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What’s the plan?
New videos explain federal retirement program
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Scanning scorecard
Slight changes among top performers
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Alive and printing
Quad/Graphics finds success in mail
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Tips of the Day
Phishing
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Mail
Vaughn Longanecker, Portland, OR
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Quotables
Northeast Area Safety Manager Donna Gill
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Heroes
Sylvia Nixon, Mountain Home, ID
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Flag notice
Flags should be flown at half-staff through July 25
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Heroes’ corner
Idaho employee helps lost child
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Tipping point
New site allows employees to share sales leads, more
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High-tech help
New computer program aids carriers, customers
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Quotables
Dorado, PR, Retail Associate Jeanette Velez
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Tips of the Day
What’s ESS?
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Mail
Nancy Martin, St. Louis
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Heroes
Steve Young, Louisville, KY
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Fresh food nation
New stamps reflect popular trend, essayist writes
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Interception!
Service allows customers to redirect packages
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Cool tool
Kansas employee’s idea saves time, boosts processing
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Inside the box
My App Box offers more choices
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Quotables
Dixon, IL, Postmaster Pam Bardell
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Mail
Linda King, Fleetville, PA
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Heroes
Deborah Creasy, Grove City, PA
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Tips of the Day
Restoring customer confidence
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King of the ring
Wyoming employee honored for prizefighting past
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Found in translation
Employees bridge language gap to serve customer
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Direct approach
Businesses can use technology, data to improve mailings
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Quotables
Birmingham, AL, Letter Carrier and recent Million Mile Club inductee Bertha Ridley
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Heroes
Thomas Murillo, Kansas City, MO
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Tips of the Day
New RSS toolkit now available
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Mail
Robin Copeland, Merrifield, VA