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Heroes
Christopher Montedoro, Mountain Park, GA
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Mail
Deborah Reed, Kilmer, NJ
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Class act
Retailer uses First-Class Mail to boost business
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Self-service success
USPS kiosks hit revenue milestone
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Summer games
USPS contest promotes international shipping
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Tips of the Day
Customer interactions
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Mail
Brook Lemm-Tabor, Minneapolis
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Heroes
Jordan Schmaltz, Minneapolis, MN
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Quotables
PMG Megan Brennan, commenting on improving service levels in her latest video message
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Heroes’ corner
Employee aids woman after collapse
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Burn notice
More than 830,000 acres burned by wildfire this year
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Rate of change
Commercial shippers consider more price hikes
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Mail
Ethel Means, Atlanta
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Heroes
Lynn McMillan, Columbia, SC
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Tips of the Day
Stop pay and reissue requests
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Quotables
Goldsboro, NC, Retail Associate Larry James
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The long run
Nation’s oldest catalog still going strong
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New and improved
WebEx upgrade includes better features, options
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A better Blue
Site’s home page gets cleaner look
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Delivering data
Postal insights sparking industry growth, PMG reports
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Tips of the Day
LMS enrollment notifications
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Mail
Robert Lovaasen, Lawtell, LA
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Heroes
Richard Metterville, Worcester, MA
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Quotables
Advice for new employees from Washington, DC, Mail Processing Clerk Robert Hockaday, a 50-year USPS veteran
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Collective success
Food drive donations surpass 70 million pounds
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In the know
Three honored for handling information requests
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Scanning scorecard
USPS reaches another performance milestone
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Quotables
Pearl River, NY, Letter Carrier Steven Leong, who was bitten by a dog last year
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Mail
Ruthann Storr, San Diego
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Heroes
Jeremy Pasley, Adairsville, GA