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Heroes
Geraldine Webb, Arnold, NE
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Mail
Tina Pina, Austin, TX
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Tips of the Day
Phishing
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Quotables
Greater Indiana District Manager Larry Diegel
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Heroes’ corner
Nebraska employee rescues customer thrown from horse
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Going strong
After hitting $1 billion in sales, usps.com gears up for holidays
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Keep it flexible
Employees can save money through FSAs
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Good timing
Boston P&DC tops remittance mail survey
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Follow the rules
Ethical conduct standards apply year-round
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Heroes
Retail Associate Amanda Fick, Lena, WI
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Tips of the Day
Giving gifts
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Mail
Shelle Mondon, Dallas
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Quotables
Western New York District Manager James Lentz
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Holiday help
Sites offer resources for employees, customers
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Ready to go
New extended capacity vehicles being deployed
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Simply the best
USPS takes ‘customer-obsessed’ approach, site reports
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Safe holidays
’Tis the season to watch out for online scams
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Open season quiz
Test your knowledge of selecting benefits
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Quotables
Dakotas District Manager Doug Stephens
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Mail
Carolyn Fleming, Tellico Plains, TN
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Tips of the Day
Customer interactions
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Heroes
Cynthia Maker, Newhall, CA
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Cutting losses
Team established to improve, streamline inefficiencies
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Seasonal service
‘POV’ highlights customer focus, package delivery
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Feeling #PostalProud
Employees express enthusiasm for new initiative
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Snow problem at all
CBS News highlights South Dakota carrier’s dedication
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Ending soon
Time’s running out to update your health coverage
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Mail
Vaughn Longanecker, Portland, OR
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Tips of the Day
Know the limit
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Heroes
Kenneth Jinwright, Wauchula, FL