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Getting in line
‘POV’ video highlights customer satisfaction
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Meet ‘The Inspectors’
Video offers sneak peek of new postal-themed TV series
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Tips of the Day
Passwords
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Mail
Wilma Reyes, White Plains, NY
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Heroes
Stephen Hartman, Hudsonville, MI
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Quotables
Washington, DC, Retail Associate Carla Miller
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On Guard
New stamp honors Coast Guard on its anniversary
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Heroes’ corner
ATV-riding employee helps save stranded sisters
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Hands on
Arizona District strengthens training for CCAs
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Power player
Employee’s avocation shifts career, life trajectory
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Heroes
Douglas Pollard, Oldsmar, FL
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Mail
Lynn Drake, Greensboro, NC
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Quotables
Sacramento District Manager Jeff Lelevich on the New Supervisor Program
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Tips of the Day
What’s an AFV?
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In the clouds
Digitized mail services growing, Fast Company reports
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Mr. Wojo’s world
Publication profiles Manhattan plant manager
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Rise of the machines
New sorting equipment exceeds expectations
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Mail
Julia Elsinger, Brownsville, WI
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Quotables
Northland District Manager Anthony Williams
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Heroes
Michael Jacquez, Redondo Beach, CA
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Tips of the Day
Setting the tone
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Pricing update
PRC issues ruling on 2014 price increase
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Summer seasonal
USPS issues Fanciful Flowers stamped card
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One for the books
Employee’s request fuels child’s love of reading
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First class
Lean Leader program graduates inaugural class
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Mail
Pam Campbell, Washington, DC
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Quotables
Dave Morgan, creator of a new TV drama about postal crime fighters
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Heroes
Robert Imhoff, Dodgeville, WI
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Tips of the Day
Stop pay requests
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The real thing
Real Mail Notification offers customers daily email alerts