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Heroes’ corner
Idaho employee helps lost child
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Tipping point
New site allows employees to share sales leads, more
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High-tech help
New computer program aids carriers, customers
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Quotables
Dorado, PR, Retail Associate Jeanette Velez
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Tips of the Day
What’s ESS?
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Mail
Nancy Martin, St. Louis
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Heroes
Steve Young, Louisville, KY
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Fresh food nation
New stamps reflect popular trend, essayist writes
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Interception!
Service allows customers to redirect packages
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Cool tool
Kansas employee’s idea saves time, boosts processing
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Inside the box
My App Box offers more choices
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Quotables
Dixon, IL, Postmaster Pam Bardell
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Mail
Linda King, Fleetville, PA
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Heroes
Deborah Creasy, Grove City, PA
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Tips of the Day
Restoring customer confidence
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King of the ring
Wyoming employee honored for prizefighting past
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Found in translation
Employees bridge language gap to serve customer
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Direct approach
Businesses can use technology, data to improve mailings
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Quotables
Birmingham, AL, Letter Carrier and recent Million Mile Club inductee Bertha Ridley
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Heroes
Thomas Murillo, Kansas City, MO
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Tips of the Day
New RSS toolkit now available
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Mail
Robin Copeland, Merrifield, VA
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Cards report
Greeting card industry changing with times
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Fade to black
Support for BlackBerry devices ends July 31
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Duty calls
USPS scores Priority Mail International sale
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Common ground
Conflict resolution training now available on LMS
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Mail
Diana Howard, Washington, DC
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Tips of the Day
Handling LMS issues
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Heroes
Nancy Lowe-Proctor, Hughson, CA
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Quotables
Hopewell Junction, NY, Rural Carrier Aletha Smalley