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Fast and friendly
Best practices: Valuing customers’ time
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Behind the scenes
Video highlights making of TV ad
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Suspicious IT claims
Learn to spot common signs
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Mail
Leandra Beckemeyer, Howe, TX
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Quotables
Fort Worth District Manager Tim Vierling
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HeroesRiley Grady and Scott Smith, Kinston, NC
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Mush!
Employee competes in Alaska’s famed Iditarod
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Green miles
USPS supplier converts to cleaner fuel
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Need to know
Desk gets new hours, office gets new name
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Quotables
Baltimore District Business Development Specialist Olivia Sharp-Buster
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Mail
Donna Davis, Manteo, NC
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HeroesOle Olson, Sandpoint, ID
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Tickled pink
USPS saves day for expectant parents
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Helping hands
Best practices: Safely handling the mail
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News quiz
Think you know Link?
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Quotables
Richmond, VA, Retail Associate Wilhelmina Richards
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HeroesDavid Finch, Rochester, NY; Tawnee Agnew, Rock Island, WA; Brenda Wren, Magnolia, TX
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Mail
Teresa Barwick, Center Hill, FL
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Need to know
Scanning, salutes and safety reminders
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Best in class
Teacher wins ‘Jeopardy!’ category
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In recovery
Inspection Service program helps save money
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LGBT Pride Month
Observance held each June
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HeroesElyse Strange, Plymouth, IL
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Mail
Kim Herron, Grand Rapids, MI
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Quotables
Greensboro District Learning Development and Diversity Acting Manager Helene Bayona
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Back on track
Museum commemorates rail mail anniversary
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Big picture
USPS hosts events for small businesses
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Staying informed
The list: 5 headlines from NPF
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Rave reviews
Video highlights customer surveys
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Quotables
Terrell, TX, Retail Associate Lisa Monaco