Suzette Reed knows about overcoming setbacks. The Taylorsville, CA, highway contract driver is a national- and state-ranked powerlifter — but those achievements didn’t come easy. “I’m not supposed to be able to do this,” said Reed, whose lifting career stalled after high school because of a college knee injury and chronic regional pain syndrome from […]
The Postal Service’s latest video features highlights from the recent Christmas Carols stamp dedication ceremony. The stamps feature images that illustrate the themes of four beloved holiday standards: “Jingle Bells,” “Deck the Halls,” “Silent Night” and “Jolly Old Saint Nicholas.” “Christmas Carols, be they religious or secular … seem to stay with us all our […]
Coming soon. Open season — the annual period when Postal Service employees can change their health benefits or enroll in new plans — begins Monday, Nov. 13. A variety of plans and options are available under the following programs: Federal Employees Health Benefits Program (FEHB) USPS Health Benefits Plan (USPSHB) for non-career employees only Federal […]
I have seldom read anything that moved me as much as “Hidden memories,” the story about the Army soldier who wrote to his family each week while serving in Vietnam. He was a hero in every sense of the word. […]
Postal Service employees in Florida and North Carolina recently came to the aid of others in moments of need. Orlando, FL, Letter Carrier Liz Robles was attending a holiday pool party when a 7-year-old boy nearly drowned. After another partygoer pulled the unconscious child out of the water, Robles performed CPR on him. She revived […]
Read More… from Liz Robles, Orlando, FL; Robin Burgin, Asheville, NC
Deborah Ochetti’s journey to receiving this year’s Humanitarian of the Year Award from the National Association of Letter Carriers (NALC) began years ago. The Burnsville, MN, letter carrier, who was honored this month, donated stem cells to help in a cancer patient’s treatment. Ochetti underwent testing in 2011 to see if she was a match […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.45 percent during the week ending Oct. 13, down from one week earlier. Dakotas (99.19 percent) topped the districts, while Western (98.12 percent) led the areas. To see the latest results, go to the Enterprise Analytics site and select “Scanning” on the left hand side, and then “DES […]
The Postal Service is making it easier for employees to report suspicious emails. The Microsoft Outlook toolbar now features a “Report to CyberSafe” button that allows employees to quickly alert the CyberSafe at USPS team to phishing and other suspicious messages. To use the new feature, follow these steps: Select the email or emails, and […]
Do you have questions for Chief Operating Officer David Williams? If so, here’s your chance to ask them. Link is introducing “Ask the …,” a feature that will allow USPS employees to submit questions that Postal Service leaders will answer on this site. The first edition, “Ask the COO,” will feature Williams, who is responsible […]
I’m the wife of a disabled man with Parkinson’s disease. I love the fact that USPS employs and accommodates persons with disabilities. […]
Postal Service employees delivering mail in Tennessee and Iowa recently got help for others in moments of medical crisis. Rural Carrier Geraline Powers checked on a customer she spotted lying on the ground outside his McMinnville, TN, home. Finding the man unresponsive, Powers called 911 and stayed on the scene until emergency responders arrived. Medics […]
Read More… from Geraline Powers, McMinnville, TN; Jason Berkley, Des Moines, IA
Several Postal Service craft employees recently learned what it’s like to perform other jobs within the organization. The employees attended a Chicago District career conference last month and were selected to participate in a “shadow day” to receive hands-on experience in other USPS roles. The initiative is part of the Postal Service’s broader efforts to offer […]
The Postal Service will eliminate four Extra Services forms at all Retail Systems Software (RSS) sites, including contract postal units that use RSS, beginning Oct. 15. After two successful tests, these color-coded forms are no longer required: PS Form 3804 Return Receipt for Merchandise PS Form 3813 Insured Mail Receipt (domestic only, $500 and under) […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.6 percent during the week ending Oct. 6, down from one week earlier. Dakotas (99.14 percent) topped the districts, while Western (98.06 percent) led the areas. To see the latest results, go to the Enterprise Analytics site and select “Scanning” on the left hand side, and then “DES […]
The Postal Service is playing a crucial communications role in Puerto Rico in the aftermath of Hurricane Maria. Although power has been restored to only 15 percent of the island, USPS employees have been able to make contact with sick and vulnerable residents and report the information to authorities, Reuters reported this week. “We might […]
Postal Service employees delivering mail in Pennsylvania and Nebraska recently came to the aid of customers who needed help in tree-related emergencies. Hegins, PA, Rural Carrier Janet Fetterolf encountered an older man who was hurt in a fall when his ladder slipped while he was cutting limbs with a chainsaw. She called 911 and comforted […]
Read More… from Janet Fetterolf, Hegins, PA; Scott Nickerson, Cambridge, NE
I’m proud of all the employees featured in “Heroes’ corner.” I always read it first. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.61 percent during the week ending Sept. 29, up from one week earlier. Dakotas (99.13 percent) topped the districts, while Western (98.07 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To see […]
The Postal Service is encouraging employees to conduct a cybersecurity checkup during National Cyber Security Awareness Month in October. The annual observance provides USPS employees with an opportunity to learn how to protect the postal network and themselves against potential online threats. For instance, the CyberSafe at USPS team is offering these security tips: • […]
USPS is working to restore service in the Caribbean after it was slammed last week by Hurricane Maria, the devastating storm that caused widespread destruction throughout the area. The Postal Service closed all facilities on Puerto Rico and the U.S. Virgin Islands in preparation for the storm, which knocked out power and caused major flooding […]
I love our Informed Delivery service. […]
“We have employees with experience ranging from one year to 60 years, and they have dealt with so many obstacles that their feedback is always heard [and] accepted.” […]
Read More… from Los Feliz, CA, Customer Services Supervisor Manuel Lopez
Two Postal Service employees recently teamed up to ensure the safety of a man with Alzheimer’s disease who was lost in a Broomfield, CO, neighborhood. Letter Carrier Amy Bezerra was delivering mail when she encountered the disoriented man standing on a sidewalk. Bezerra didn’t recognize him, so she alerted another letter carrier, Phillip Borrego, who […]
Read More… from Amy Bezerra and Phillip Borrego, Broomfield, CO
Hurricane Irma has proven no match for the Postal Service employees who are leading recovery efforts in the Caribbean and the southeastern coastal areas. Like employees in all the affected communities, USPS workers in the Florida Keys, one of the hardest-hit regions, are relying on grit, dedication and postal pride to restore normalcy. Here are […]
The Postal Service is improving the tracking notifications that customers receive by email. The emails feature a new, user-friendly design that uses less text and more visuals. The emails also include icons that allow customers to quickly see when: A package is scheduled for delivery Updates are available for the expected delivery date and time […]
If a flood occurs in your community, will you be ready? As part of National Preparedness Month, the Postal Service is encouraging employees to prepare for emergencies of all kinds, including flooding. Floods occur in every state and territory and accounted for 38 percent of all U.S. natural disasters in 2016, according to the National […]
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Which observance is not recognized in October? a) Breast Cancer Awareness Month b) Energy Action Month c) National Hispanic Heritage Month d) National Preparedness Month 2. How long did […]
Do you want to exercise more? Maybe start a healthier diet? If so, fall is a good time to make lifestyle changes. As the weather turns cooler, you have more opportunities to go outside and increase your daily physical fitness. Combining physical activity with a balanced diet can help you create a healthier lifestyle, according […]
“I enjoy my job and I like to make people happy.” […]
Read More… from Richmond, VA, Maintenance Support Clerk Sabrena Gray
I loved the story about Letter Carrier Mary Schrader and the Wirges children. It’s wonderful to see a customer who wants her grandchildren to understand the basic process of mailing a letter. […]