Every household in the United States will soon know the Postal Service is ready to deliver this holiday season. USPS is sending a variety of direct mailings to every residential address to let customers know they can count on the Postal Service during the holidays. Each mailer offers information on USPS products, services and key […]
Some Postal Service employees can save money by choosing the new Self Plus One enrollment option during this year’s open season. Self Plus One offers coverage for you and one eligible family member you designate, such as a spouse or child. It joins two existing options — Self Only and Self and Family — on […]
“Heroes’ corner” makes my day. This feature shows the world has caring people. Keep these stories coming. […]
Pikeville, KY, Rural Carrier Stacey Johnson was delivering mail recently when she saw a woman lying in a yard after collapsing. Johnson called 911 and comforted the woman until help arrived. The woman’s husband later sent a letter to the Post Office thanking Johnson. […]
Federal Employees Health Benefits (FEHB) is an insurance plan. During open season, employees can enroll, change or cancel their FEHB plan. […]
“Taking part in the New Supervisor Program was one of the best decisions I’ve ever made. There are so many opportunities to be successful. The support you get from the Postal Service is tremendous.” […]
Read More… from Santa Clarita, CA, P&DC Distribution Operations Supervisor Caroline Mindo
Postal Service employees can further their education through new arrangements with Judson University and Strayer University. Judson offers employees a 5 percent discount on all courses, and the university will waive its application fee. Strayer offers employees and their immediate family members a 10 percent discount on tuition. The discounts align with the Postal Service’s […]
Customer Connect, a program that encourages USPS employees to submit sales leads, has generated more than $2 billion in annualized revenue. “This is a huge milestone,” PMG Megan Brennan said. “It takes strong leadership and dedicated employees to reach such a goal, and I want to recognize all the letter carriers and their managers who […]
One group of Postal Service employees isn’t just talking the talk when it comes to safety. Managers in Capital Metro Area’s Baltimore District recently vowed to make safety a “core value.” At an all-hands meeting, each manager took a safety pledge. “Everyone was asked to take the pledge to promote a safer work environment — […]
Actress Mary-Louise Parker extols the virtues of letter writing in a new book, “Dear Mr. You.” Parker, who says she grew up writing and mailing notes to loved ones, frames the book as a compilation of 30 letters to men who have affected her life. “I love writing letters, I love receiving letters,” Parker told […]
President Obama has ordered flags flown at half-staff to honor the victims of the Nov. 13 terrorist attacks in Paris. Flags should be flown at half-staff until Thursday, Nov. 19, at sunset. To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff position. The […]
Lake City, FL, Rural Carrier Valerie Ryals was delivering mail recently when she noticed a man lying unconscious in a yard. She called 911 and performed CPR until emergency responders arrived. A local newspaper later published a letter from the man thanking Ryals for saving his life. […]
“[The Mobile Delivery Device (MDD)] serves customers by providing real-time scanning information and package location. This increases customer trust in the Postal Service.” […]
Read More… from San Ramon, CA, Letter Carrier Martin Soriano
Heather Shrewsbury’s sense of responsibility and courage are admirable. […]
Never toss packages out of a vehicle, over a fence, into a yard or onto a porch. Our customers pay us to deliver with care. Treat every parcel as if it is your own. […]
Fifty-seven percent of shoppers have already started buying holiday gifts, the National Retail Federation (NRF) reported this week. “Thanksgiving weekend shopping has evolved tremendously over the past few years and can no longer be seen as the ‘start’ of the holiday season,” said NRF President Matthew Shay. “There is a real sea change happening in […]
Reminder: A new health care enrollment type is available during open season for employees seeking coverage for themselves and a family member. Self Plus One is a Federal Employee Health Benefits (FEHB) enrollment option, similar to the Self Only and Self and Family options. Self Plus One provides health coverage for you and one eligible […]
Postal Service employees and retirees came together this week to mark Veterans Day. More than 7,000 people attended a celebration in Costa Mesa, CA, where a special dedication was held for this year’s Medal of Honor: Vietnam stamps. USPS facilities also hosted special dedications. At the Oak Hill, OH, Post Office, Officer in Charge Jill […]
The Postal Service’s total revenue for fiscal 2015 (Oct. 1, 2014-Sept. 30, 2015) was $68.9 billion, up 1.6 percent from one year earlier. The net loss was $5.1 billion, due to certain statutorily mandated payments over which the Postal Service has no control. Controllable income was $1.2 billion. Controllable income is defined as net loss […]
Today’s hero is featured in a full-length article. […]
“Customers are the reason we’re in business, and offering extended service hours presents an opportunity to serve our community.” […]
Thanks for raising awareness of breast cancer research. […]
Is your career stuck in neutral? Education can lead to more job fulfillment. The online Learning Management System can help you learn new skills. […]
The Postal Service’s third holiday TV commercial debuted this week. Like the first two ads in the “Count on USPS” series, the new commercial highlights real-time delivery notifications, a service that alerts customers when their packages arrive. All three ads feature USPS employees and will be shown on multiple channels throughout November and December. The […]
The Postal Service averaged a 96.84 percent scanning rating during the week ending Nov. 6, virtually unchanged from one week earlier. Western, with a rating of 97.38 percent, continued to lead the areas. Eastern (96.96 percent) rose one spot to take second, while Capital Metro (96.84 percent) finished third. Among the districts, Western’s Portland District […]
Houston Letter Carrier Craig Hall was delivering mail at a home recently when he heard a woman crying for help. She had suffered a stroke a few days earlier and was lying on the floor, unable to move. Hall was unable to enter the house, so he called 911 and waited for the ambulance. A […]
The Postal Service processed mail-in ballots in several state and municipal elections last week, once again underscoring mail’s important role in the democratic process. For example, in the weeks before the Nov. 3 election, USPS delivered 2.9 million ballots to voters in Colorado, one of three states that conduct all elections by mail. (The Postal […]
Open season — your once-a-year opportunity to make changes to your health coverage or choose a new plan — begins Nov. 9. Experts encourage you to evaluate your options each year to ensure you have the coverage you need without paying for services you don’t. Plans include the Federal Employees Health Benefits Program (FEHB), USPS […]
Eau Claire, MI, Rural Carrier Angie Quintanilla was delivering mail when she saw a man fall and injure himself. Quintanilla called 911 and administered first aid until responders arrived. After the man recovered, his wife called the Post Office to commend Quintanilla. […]
If you encounter an angry customer, try to defuse the situation with a pleasant demeanor. Be courteous, calm and avoid getting into arguments. If necessary, refer the customer to a supervisor. […]