“By his side,” the article about Mail Processing Clerk Frank Facio’s determination to work after losing his sight, brought tears to my eyes. He proves there’s no obstacle that can’t be removed. This story is an inspiration for all employees. […]
The Postal Service honored the 50th anniversary of the first moon landing by dedicating two stamps last week. During the July 19 ceremony at the John F. Kennedy Space Center on Merritt Island, FL, the three astronauts from the moon-landing Apollo 11 mission — Neil Armstrong, Buzz Aldrin and Michael Collins — were praised as […]
The Postal Service wants managers, supervisors and others to tell craft employees about Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content available on Link’s desktop version — including news reports, feature stories and informational videos — but in a format that’s easy to read on smartphones, tablets and other mobile […]
To help mark the arrival of the Sesame Street stamps, here are five facts about the pioneering children’s television series. 1. “Sesame Street” broke barriers from the beginning. Against the backdrop of the civil rights movement and the war on poverty, “Sesame Street” founders Joan Ganz Cooney and Lloyd Morrisett had a simple but revolutionary […]
I was impressed with the “Art appreciation” article about Art Doles, the Detroit letter carrier who recently marked the 50th year of his postal career. He has an attitude of gratefulness and encouragement. […]
Rural Carrier Sergio Cobain was delivering mail in Brooksville, FL, in January when he spotted a customer lying on the ground beside a road. Cobain rushed to check on the woman, who was unconscious, and immediately called 911. The Postal Service employee revived the customer, who had fallen, by the time paramedics arrived and took […]
The Carolina Panthers aren’t the only NFL team receiving an assist from the Postal Service this summer. USPS also is helping the Green Bay Packers travel to Canada for a pre-season game next month. It began when Danielle Downing, a retail supervisor at the Green Bay, WI, Main Post Office, was watching a TV news […]
Employees throughout Alabama District learned about new employment opportunities in the Postal Service at a recent career conference. The conference, held in Birmingham, allowed participants to network with district leaders, talk with career development professionals, attend workshops and learn about job openings in other parts of the organization. “This … was an excellent opportunity to […]
The Postal Service has introduced three courses that employees must complete as part of their annual cybersecurity training. The deadline to complete the courses is Tuesday, Aug. 20. Each course provides instructions on how to safeguard postal and consumer data from cyberthreats. Employees who don’t complete the training by the deadline will have limited ACE […]
To help mark the release of the 1969: First Moon Landing stamps this week, here are seven facts about Earth’s closest neighbor. 1. The moon is not a dairy product. Despite countless children’s stories to the contrary, the moon is not made of cheese. Rocks that have been brought back from NASA’s Apollo missions show that […]
I love starting my day reading Link. Keep up the good work. […]
Letter Carrier Clint Wood was recently making deliveries in a Lexington, MO, neighborhood when he grew concerned about an older customer whose mail was piling up. Wood alerted local Postmaster Lindsey Ashby, who immediately realized he was talking about her grandfather. Ashby rushed to the scene to check on the man, whom she found in […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. How many businesses and organizations use Informed Delivery to entice consumers to visit a website or to use a coupon or application? a) More than 2,000 b) More than […]
Search and find. The Postal Explorer site recently introduced a search tool for Publication 52, Hazardous, Restricted, and Perishable Mail. The tool allows employees to quickly access guidelines for hazardous materials, restricted matter, warning labels and more. The Domestic Mail Manual (DMM) and DMM Advisories are also available on the site. Peace and music. The […]
The Postal Service is inviting employees to audition for a holiday-themed advertising campaign. Employees who are chosen to participate could be featured in a variety of different types of USPS holiday ads. The audition is open to all employees. No prior acting experience is required. The USPS Holiday 2019 Employee Casting site has instructions on […]
The Postal Service dedicated its Frogs stamps July 9 in Boise, ID. “Frogs play an important role, not only in their natural habitat, but to our daily lives,” said USPS Facilities Vice President Tom Samra, who led the ceremony. Because the amphibians have a permeable skin, it’s easy for them to absorb things in their […]
Rural Carrier Associate Michaela Akers was recently delivering mail at an apartment complex in Princeton, IN, when she heard someone yelling for help. Akers quickly located the site of the crisis: a unit where a customer had fallen, hit his head on his kitchen counter and couldn’t get up. The Postal Service employee immediately called […]
I enjoyed reading the “At attention” article about the Postal Police honor guard. Thank you for keeping employees informed and educated. […]
Informed Delivery Marketing Mail campaigns aren’t just for large businesses. One sales representative in Louisiana District recently helped set up a campaign for Habitat for Humanity’s New Orleans chapter. “We tend to think that only large businesses are interested in Informed Delivery, but I was able to change that perception,” said Richard Anderson, the senior […]
A Chicago retail associate retired late last month after more than a half-century as a postal employee. Alfredo Jacinto became a holiday seasonal worker in 1966, although his career didn’t officially begin until he became a Parcel Post distribution clerk at the Chicago Post Office the following spring. In 1982, he became a retail associate […]
Toolbox update. The Postal Communicator’s Toolbox has new content. The additions include fact sheets and talking points about USPS finances, recent stamp releases and videos from the National Postal Forum. The Toolbox is a Blue page that managers can use to help them discuss the organization with employees, customers and others. Corporate Communications manages the […]
To help mark the release of the stamp honoring George H.W. Bush, the nation’s 41st commander in chief, here are six facts about presidential stamps. 1. Presidential stamps are now issued after death. Since 1945, presidents have been memorialized on stamps usually within a year of their death and often on their date of birth. […]
I never miss “Heroes’ Corner.” Whenever I feel down, I go back to the article about Ashland, VA, Rural Carrier Brandy Pleasants, who suffered a medical crisis and died last August, shortly after she performed a heroic duty. The photo of her smiling warms my heart. […]
Letter Carrier Kristin Davis was recently making deliveries in Opp, AL, when she grew worried about a customer whose mail was piling up. Knowing that the woman normally retrieved her mail daily, Davis knocked on the front door but got not answer. The Postal Service employee contacted local police, who soon checked on the customer […]
A onetime city carrier assistant in Minden, NE, recently received a special tribute to his military service from two former USPS colleagues. Dustin Schutt became a city carrier assistant about three years ago. In mid-2018, he put his career on hold as he prepared to depart for Kuwait with the Army National Guard. Schutt was […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.92 percent during the week ending June 28, up from one week earlier. Western (98.13 percent) led the areas, while Dakotas (99.24 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Employees at a Post Office in the Atlanta area recently used a customer appreciation event to underscore the importance of point-of-sale surveys. The surveys, which appear at the bottom of customers’ receipts, provide USPS with useful data that helps the organization measure satisfaction, a key driver of revenue growth. During the customer appreciation day at […]
Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. USPS recently held a symposium in Washington, DC, for what kind of customers? a) Catalog publishers b) Major retailers c) Nonprofit executives d) Small-business owners 2. Which USPS department […]
City Carrier Assistant Dayton Ngo was recently delivering mail to a four-unit apartment building in Scottsville, NY, when he encountered a life-threatening emergency. At the main entrance, Ngo found the hallway filled with smoke, so he immediately rushed to pound on all the apartment doors to ensure that everyone in the building knew of the […]
I really enjoyed Link’s coverage of the USS Missouri stamp dedication ceremony. […]