Although USPS relies on the Postal Pulse to help make workplace improvements, the survey isn’t the organization’s only tool. What else is available? Here’s what you should know: • The Postal Pulse survey results help determine Certified Engaged Teams. This special form of recognition is given to groups that create positive workplace environments. To achieve […]
A group of retired nurses who have used the mail to keep in touch for almost 60 years are expressing thanks to the Postal Service after the organization recovered a missing binder that contained their most recent letters. The 23 nurses have written to each other regularly since graduating in 1961 from a nursing school […]
I’ve been telling friends about the new Bugs Bunny stamps. I’m sure it’ll be a popular stamp series. […]
More homemade expressions of gratitude from Postal Service customers are featured in the latest “Thank You for the Thank-You’s” video. The 30-second video, which USPS released on its social media channels last week, shows a poster on a customer’s front door, a drawing of a mailbox filled with envelopes, a “be safe” message taped to […]
Since 2015, USPS has used the Postal Pulse survey to ask employees if they have a best friend at work. Why? Here’s what you should know: • Although the “best friend question” strikes some as unusual, it provides useful information. Gallup, the organization that conducts the survey on the Postal Service’s behalf, drew upon extensive […]
Jessica Brewster-Johnson wants to help Postal Service employees behave ethically — especially during the coronavirus pandemic. Brewster-Johnson, the senior ethics counsel at USPS headquarters in Washington, DC, is fielding lots of questions these days from employees who want to know what’s acceptable — and what isn’t — during the public health crisis. “This is an […]
Sara Wendt knows that Postal Service employees rely on her to help keep them safe. Wendt, an occupational health nurse in Great Lakes Area’s Lakeland District, is part of a team that provides employees with guidance on a variety of medical matters — including the coronavirus pandemic that has rocked the nation. “We are the […]
Mark Paschall, a tractor trailer operator at the Cleveland Processing and Distribution Center, was on duty one day last year when he spotted a postal truck stopped in an emergency lane. Paschall pulled over and found that the driver, Tractor Trailer Operator Doug Andrews, was experiencing chest pains. Andrews had already completed a call to […]
“Period pieces,” the article about Ben Franklin’s postal ledgers, was enjoyable. I enjoy learning about American history, especially when it has to do with the Postal Service. […]
The Postal Service will begin an initiative next month to help small-business customers grow. The USPS Loyalty Program, the first of its kind in the organization’s history, will allow businesses to earn credits for using Click-N-Ship to purchase Priority Mail and Priority Mail Express services. Additionally, the program will establish “loyalty tiers” that reward customers […]
It’s only July, but California has already been hit by at least three heat waves. As temperatures rise, Pacific Area — which includes the Golden State — is conducting stand-up talks and taking other measures to educate employees on the importance of protecting themselves from heat-related illnesses. To further raise awareness, Pacific also encouraged Post […]
USPS wants employees to follow the Hatch Act’s rules on politicking in the workplace. The Hatch Act is a law that prohibits Postal Service and other federal employees from engaging in political activity while on duty, while wearing a uniform, while on federal property or while inside a federal vehicle. These rules apply to activities […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. When Benjamin Franklin stepped down as the nation’s first Postmaster General in November 1776, who succeeded him? a) Richard Bache b) Samuel Osgood c) Benedict Anton Osnis d) None of the […]
“Curtail recall” was an interesting article about the forgotten Broadway musical “Mail.” It would be fun to see a video of the production. […]
Postmaster General Louis DeJoy issued a statement July 27 on the Postal Service’s efforts to achieve operational excellence and financial stability. “The Postal Service is in a financially unsustainable position, stemming from substantial declines in mail volume and a broken business model,” DeJoy writes. “We are currently unable to balance our costs with available funding […]
The Postal Service dedicated its Bugs Bunny stamps during a virtual ceremony July 27 — 80 years to the day the iconic character made his screen debut. “Bugs is both timeless and timely, a quick-change artist who can get out of a jam, win any battle, through his wits and clever disguises. He simply summons […]
The Postal Service will launch a program next month to help small businesses affected by the coronavirus pandemic attract more customers. The Every Door Direct Mail Retail Discount Program will offer a 10 percent postage discount for all Every Door Direct Mail retail mailings, including flats, postcards and flyers. Every Door Direct Mail is a […]
Celeste Brooks is here to serve. Brooks — the Postmaster in Ocracoke, NC, a small island community on North Carolina’s Outer Banks — places a premium on customer service. She encourages her employees to do the same. “We are open, available and we believe in providing our customers with the best service, no matter the […]
The latest “Thank You for the Thank-You’s” video showcases how customers are opening their hearts — and mailboxes — to say thanks to Postal Service employees during the coronavirus pandemic. The video begins with a view of the inside of a mailbox door that’s been decorated to greet the carrier with a colorful rendering of […]
“The List” that highlights the American postal system’s 245th anniversary was an awesome read. After I read it, I educated quite a few customers about what I learned. They were just as interested as me. […]
Two postal employees in the Garden State provided assistance on the scene of a two-vehicle accident last December involving a USPS highway contract route driver. Rosenhayn, NJ, Retail Associate Hope Crumb was on her way home from work when she witnessed the accident. She stopped, called 911 and rendered aid to the contractor, who escaped […]
The ledgers that Benjamin Franklin kept when he was Philadelphia’s Postmaster recently became available online — in time for this weekend’s 245th anniversary of the American postal system’s birth. Franklin became America’s first Postmaster General 245 years ago when he was appointed to that position by the Second Continental Congress on July 26, 1775. Prior […]
The Postal Service revealed the fifth and sixth Bugs Bunny stamp images this week. In the fifth image, Bugs does a diva turn as an operatic Brunhilde in blond braids and a winged helmet. The scene comes from the classic 1957 short “What’s Opera, Doc?” The sixth image, from 1944’s “Hare Ribbin’,” casts Bugs as […]
Postal Service employees can participate in an upcoming webinar on preparing for retirement. The session, “Retirement 101,” will be held Wednesday, July 29, at noon EDT. Aetna will conduct the webinar, which will focus on Medicare, Medicaid, the Federal Employees Health Benefits Program (FEHB), the Federal Employees Dental and Vision Insurance Program (FEDVIP) and the […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. True or false: Postal Service employees submitted 7,000 sales leads during the #LEADtheWay campaign in June. a) True b) False 3. How much money did USPS employees contribute to charity during […]
“Curtail recall,” the article about the Broadway musical “Mail,” was great. […]
Under the leadership of Postmaster General Louis DeJoy, the Postal Service is developing a business plan to ensure that the organization will be financially stable and able to continue to provide reliable, affordable, safe and secure delivery of mail and packages to all customers. This plan, which will be presented to the USPS Board of […]
The Postal Service has released a “Thank You for the Thank-You’s” video that showcases supportive and creative sentiments from customers during the coronavirus pandemic. One customer arranged a bouquet of daffodils with an attached note: “Mail lady for U — Thank you!” A poster decked out with flowers made from pipe cleaners reads: “Thank You […]
Ricky Hoskins Sr. rarely sees the customers he serves, but he knows they’re counting on him. In his role as a mail handler assistant at the Dulles, VA, Processing and Distribution Center, Hoskins helps unload delivery trucks, operate machinery and perform other behind-the-scenes duties that keep mail and packages moving through the USPS network. The […]
The Single Package Lookup Tool revolutionized the way Postal Service employees locate parcels, and now feedback is being sought to make the experience even better. USPS is conducting a survey to better understand employees’ experiences using the application, also known as the SPLU Tool. The goal is to determine what users like, what could be […]