Customer Services Supervisor Lamont Cooper had recently left work in Elkridge, MD, when he witnessed a serious accident: A tractor-trailer overturned at an intersection, crushing a car beside it. While 911 was called, Cooper sprang into action, safely rescuing the car’s driver. Paramedics soon arrived and treated the man for minor injuries. […]
A neighborhood pharmacy in New York City is now using USPS Connect Local for deliveries, thanks to the enthusiasm of one customer services supervisor. USPS Connect Local, which began a national rollout in February, offers small businesses affordable next-day delivery in all locations, with same-day delivery, Sunday delivery and pickup options in select locations. After […]
The Postal Service will release a Forever stamp in honor of Shel Silverstein, the multitalented, acclaimed children’s book author and illustrator, on April 8. Silverstein (1930-1999) wrote and illustrated several bestselling books, including “Where the Sidewalk Ends” (1974), “A Light in the Attic” (1981), “Falling Up” (1996) and “Every Thing on It” (2011). Each featured […]
The Postal Service has released six videos that detail how to report accidents and hazards, conduct investigations and develop safety action plans using the Safety and Health Management Tool. The tool — also known as SHMT — replaced the Employee Health and Safety accident reporting process last October. The topics addressed in the videos include: […]
The Postal Service wants employees and contractors to be aware of cybercriminals who use ransomware to brazenly take over entire computer networks and hold them hostage until payment is made. Ransomware — a type of malicious software, or malware, that prevents users from accessing computer files, systems or networks until demands for a ransom are […]
The Postal Service is reminding employees to follow the organization’s ethics rules when considering outside employment. Employees can look for a second job with most companies — including those that do business with USPS. There are a few prohibited outside employers. For example, employees cannot seek second jobs with FedEx and UPS, as well as […]
Retail and Post Office Operations has launched a campaign designed to center USPS in the minds of customers as a storefront for government services, as well as a reliable retail outlet. Dubbed “A Premium Experience,” the customer-centered effort underscores the Postal Service’s role as a provider of stamps, passport services and fingerprinting. The aim is […]
The Postal Service’s latest Delivering for America card focuses on the organization’s plans for its 650,000-person workforce. The 6-by-4-inch card describes efforts to foster workforce stability, invest in employees and make USPS a destination for careers through Delivering for America, the organization’s 10-year plan to modernize the Postal Service. The card, which was mailed to […]
Postal Service employees can continue to work toward achieving their wellness goals with the help of a new webinar series. Kaiser Permanente, a provider of health plans for federal employees, will offer a new series of virtual “Mindful Monday,” “Thriving Tuesday” and “Wellbeing Wednesday” sessions this spring. Here’s an overview of the webinars and when […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s new 10-year plan, and the latest updates on the coronavirus pandemic. The site is particularly helpful to […]
Jeremiah Moberg, a postal inspector in Jacksonville, FL, was spending time off with family members at a community swimming pool on Labor Day weekend last year when danger disrupted their fun: Twin toddlers had ventured into the water without wearing flotation devices, unseen by their parents, who thought the 1-year-old boys were napping. When a […]
The Postal Service has placed a first order for 50,000 next-generation delivery vehicles (NGDVs) with Oshkosh Defense for $2.98 billion. The order will include a minimum of 10,019 battery electric vehicles, an increase from the 5,000 electric vehicles that were initially planned. An improving financial and operational outlook under the Delivering for America plan has […]
The legacy of “the greatest generation” is that of service to their country. Word War II veteran Dudie Ono Kaohi left that spirit of service and more to his son, David Kaohi, a mail processing clerk at the Honolulu Processing and Distribution Center. In February, David accepted the Congressional Gold Medal — the highest civilian […]
The Postal Service is participating in World Backup Day, a global initiative that highlights the importance of regularly backing up the data stored on computers and mobile devices. The annual event, to be held March 31, underscores the consequences of not backing up digital information. When a computerized device is damaged or suddenly stops working, […]
The USPS booth at the 2022 CES earned the No. 9 spot on Exhibitor magazine’s list of the best exhibits at the Las Vegas trade show. Formerly known as the Consumer Electronics Show, CES is one of the largest trade shows in the world. It returned to an in-person format after taking place as a […]
Postal Posts, the Postal Service’s recently refreshed official blog, offers insider views on the organization’s past, present and future. It is updated every few weeks with new posts. As in the parable of the blind men and the elephant, each of these perspectives helps give a fuller picture of USPS in all its complexity and […]
The Postal Service wants to remind employees about the Commuter Benefits Program, which allows them to pay for qualified commuting costs using pretax money. Any career USPS employee is eligible for this benefit. There is no fee to join or cancel. There is no open enrollment period; employees can enroll or make changes at any […]
The Postal Service is reminding employees about a matter that could affect their state tax bill. Employees who opted to telework in a different state than their assigned duty station finance number because of the coronavirus pandemic could be subject to different tax requirements this year. These employees should contact a qualified tax professional when […]
Chances are good that if you live in Perry, IA, a member of the Pentico family has delivered your mail at one time or another. “My supervisor and I used to say, ‘I really hope there isn’t a family emergency.’ It would have wiped out our city delivery side,” Janelle Hall, former Perry postmaster, said […]
Letter Carrier Matthew Seng was making deliveries last summer in Belvidere, IL, when he grew concerned about something unusual: An older customer’s mail was piling up, and the woman had not greeted him for several days as she normally would. After checking with a neighbor, who hadn’t recently seen the woman, either, Seng decided to […]
The National Rural Letter Carriers’ Association membership has ratified a new three-year labor contract with the Postal Service. The contract covers more than 132,000 rural carriers represented by the union. Highlights of the agreement include annual general wage increases, semiannual cost-of-living adjustments, measures designed to stabilize work schedules, increased flexibility to use rural carrier associates, […]
All federal agencies, including the Postal Service, must provide reasonable accommodations to qualified applicants and employees with disabilities, unless to do so would cause undue hardship for the Postal Service. Whether an accommodation would cause undue hardship is assessed by the Postal Service on a case-by-case basis. The goals of an accommodation are to enable […]
Postal Service employees can participate in an upcoming webinar on preparing for retirement. The session, “Retirement 101,” will be held Thursday, March 24, at noon EDT. An Aetna representative will conduct the webinar, which will cover how retirement benefits work, including tools and resources to help employees plan changes. Participants must register before the event […]
Like the city it serves, the USPS vehicle maintenance facility in Manhattan never sleeps. Open 24 hours a day, the facility serves an area that stretches from New York City’s West Side up to the tip of the Bronx. The 53 employees who work there maintain an inventory of 1,258 trucks and conduct regular vehicle […]
The Postal Service wants employees and contractors to know about a new feature that allows Zoom users to quickly transfer meetings and webinars between USPS devices. The switch feature works when a user is logged into the Zoom application on a USPS workstation, smartphone and tablet with their ACE ID. Zoom then presents the user […]
Postal Service employees can participate in an upcoming webinar to learn about diabetes, a chronic health condition that affects more than 34 million people in the United States. The session, “Diabetes Awareness,” will be held Monday, March 21, at noon EDT. Dr. Jared Dirks, medical director for GEHA, a not-for-profit provider of health plans for […]
Letter Carrier Michael Till was recently delivering mail in Warminster, PA, when he came upon an unconscious man lying in a roadway. Till rushed to check on the man, who was barely breathing, and immediately called 911. The emergency dispatcher guided the Postal Service employee through the process of performing chest compressions on the man, […]
Postal Bulletin — the biweekly publication that contains changes to official USPS policies, procedures and forms — is getting a change of its own. The cover has been redesigned to be cleaner and easier to read and will focus more on photographs than graphics. The new header uses the signature blue and red of the […]
Editor’s note: The “FLTCIP 3.0: Plan Now for a Secure Future” webinar slated for March 17 has been postponed. A new date and time will be announced soon. Postal Service employees can participate in an upcoming webinar on long-term care insurance and retirement planning. The session, “FLTCIP 3.0: Plan Now for a Secure Future,” will […]
Daylight saving time returns Sunday, March 13, at 2 a.m. In areas where the change is observed, many people will set their clocks ahead one hour Saturday, March 12, at bedtime. Standard time will resume Sunday, Nov. 6, at 2 a.m. […]