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Good neighbors

Supervisor extols value of USPS Connect Local

Giancarlo DiMonte, an acting customer services supervisor, left, with David Watson, a customer services manager, worked with his colleagues to generate new revenue through USPS Connect.

A neighborhood pharmacy in New York City is now using USPS Connect Local for deliveries, thanks to the enthusiasm of one customer services supervisor.

USPS Connect Local, which began a national rollout in February, offers small businesses affordable next-day delivery in all locations, with same-day delivery, Sunday delivery and pickup options in select locations.

After Giancarlo DiMonte, who works at the Van Brunt Post Office, learned the details of the new local delivery options, he spoke with more than 10 small businesses to promote the benefits of discounted same-day and next-day shipping.

Zasu Tatum, a senior inside sales representative, followed up with those customers, whose information DiMonte had submitted through Business Connect, the Postal Service’s lead submission program for postmasters, managers and supervisors.

Tatum closed a USPS Connect Local shipping deal with the Brooklyn pharmacy, bringing in new revenue for the Postal Service.

USPS Connect Local sales generated from employee leads are included in the USPS Every Lead Counts revenue campaign.

“Giancarlo, Zasu and their colleagues demonstrated how easy it is for a small business to sign up for USPS Connect Local and offer their customers fast and affordable delivery,” said Lou DeRienzo, senior small-business program specialist at USPS headquarters in Washington, DC. “Our employees are committed to helping their customers build their small business.”

The Postal Service is encouraging as many employees as possible to submit at least one lead through any of its six lead programs by Sept. 30.

The Small Business and Lead Generation Programs Blue page has more information about the employee lead programs: Business Connect, Clerks Care, Customer Connect, Mail Handlers, Rural Reach and Submit a Lead.

More information about USPS Connect Local — as well as the new USPS Connect Regional, USPS Connect National and USPS Connect Returns offerings — can be found at the USPS Connect website.