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The eye in Iowa

Letter Carrier Christopher Meyer was making deliveries on a frigid January day in Des Moines, IA, when he spotted an older customer lying on the sidewalk in front of her home. Meyer stopped to check on the woman, who had fallen while checking her mail and had been ignored by passersby for 20 minutes in […]

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Strictly business

USPS honored several business customers at this week’s National Postal Forum. CVS Health and Credit One Bank received the Partnership for Growth Award, which is given annually to companies that have made significant contributions to the mailing and shipping industry. CVS Health, based in Woonsocket, RI, relies on the Postal Service to deliver more than […]

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What’s next?

Postal Service employees can participate in an upcoming webinar on preparing for retirement. The session, “Retirement 101,” will be held Thursday, May 26, at noon EDT. An Aetna representative will conduct the webinar, which will cover how retirement benefits work, including tools and resources to help employees plan changes. Participants must register before the event […]

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Bold strokes

The Postal Service’s latest Forever stamps, Women’s Rowing, were dedicated May 13 at the Philadelphia Girls’ Rowing Club on the bank of the Schuylkill River. “Women’s competitive rowing requires strength, endurance and determination, and we hope these new stamps inspire you to push yourself harder to reach your goals and succeed at anything — keep […]

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A sorter made to order

When the Los Angeles International Service Center was required to move — and to simultaneously consolidate functions that were normally handled at another location — USPS engineers were tasked with finding a way to make it so. The former center was roughly 25,000 square feet and responsible for accepting incoming international mail from the airfield. […]

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Mobile device security

Employees and contractors who have USPS-issued mobile devices must complete mandatory security training by June 6. The CyberSafe Mobile Device Security course provides employees and contractors with policy information, best practices and other tools to securely use their postal mobile devices. This year’s course offers a way to “test out” of individual topics, including the […]

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Making history

What has been our reality for the past two years will soon become history. The USPS Historian’s Office and the National Postal Museum in Washington, DC, are looking for artifacts to help tell the story of how the Postal Service continued to deliver during the coronavirus pandemic. Do you have items in your facility related […]

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Retiree rescue

Letter Carrier Scott Marlow was recently making deliveries in a Parsons, KS, neighborhood when he spotted an 82-year-old customer, Arley Journot, checking his mail. Suddenly, Journot, a retired letter carrier, became dizzy and unsteady on his feet. Marlow rushed to Journot’s side and steadied him, catching him before he collapsed. The Postal Service employee helped […]

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To remember

President Joe Biden has ordered U.S. flags flown at half-staff to honor the more than 1 million Americans who have died of COVID-19. Flags should be flown at half-staff until May 16 at sunset. Flags are also to be flown at half-staff on Sunday, May 15, in observance of Peace Officers Memorial Day, which honors […]

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New features

The Thrift Savings Plan will introduce several features this year to improve participants’ experiences. The changes will allow participants in the plan, also known as the TSP, to: • Get services on their terms. A virtual assistant will be available 24/7 to help participants find answers to their questions. Access to a live agent is […]

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Grand crew

The Postal Service will release its Women’s Rowing stamps on May 13. The Forever stamps will come in panes of 20 and feature two designs: one with rowers stroking forward and the other, backward. The two stamp designs are placed in five alternating rows on the pane, one stroking forward, the next back, giving an […]

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Mind, body and spirit

Postal Service employees can participate in an upcoming webinar to learn how the connection between the mind, body and spirit can improve a person’s well-being. The session, “Nourish Your Mind, Body and Spirit,” will be held Monday, May 16, at noon EDT. Representatives from GEHA, a not-for-profit provider of health plans for federal employees, will […]

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Serving the nation

The Eagle magazine’s spring edition focuses on the Postal Service’s role in delivering COVID-19 test kits. The organization has delivered hundreds of millions of tests — 90 percent within two days — which is seen as a testament to the expanded capacity and streamlined transportation developed under Delivering for America initiatives. This issue also describes […]

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VP retires

Larry Munoz, vice president of Western regional processing operations, retired April 29 after 36 years with the Postal Service. “Larry was instrumental in leading the organization through its restructuring, which helped us stabilize and improve service, focus on the core aspects of our business, and establish clearer lines of authority and accountability,” Postmaster General Louis […]

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Everyone knows it’s windy

Letter Carrier Shaune Jimenez was recently making deliveries in a Russell, KS, neighborhood on a day when sustained wind speeds reached 70-100 mph — dangerous conditions that created an emergency for a 91-year-old customer. The woman was attempting to retrieve her mail from her front porch when the wind suddenly caught the door, which flung […]

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USPS finances

The Postal Service has reported its financial results for fiscal year 2022’s second quarter (Jan. 1-March 31). Here are some highlights: • Revenue. Operating revenue was approximately $19.8 billion, an increase of 4.7 percent compared with the same quarter one year earlier. First-Class Mail revenue increased 5 percent, while Marketing Mail revenue increased 15.9 percent. […]

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Be stroke smart

Postal Service employees can participate in an upcoming webinar to learn facts about strokes. The session, “Be Stroke Smart,” will be held Thursday, May 12, at noon EDT. Representatives from CareFirst and the Virginia Hospital Center will conduct the webinar and provide an overview of stroke risk factors, warning signs and what to do during […]

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Sunny side up

When career opportunities knock, Joshua Snow answers. Snow is a customer services supervisor in Lexington, KY, where he began his postal career as a city carrier assistant in 2017. “I have only been at USPS for five years, but I knew what I wanted to do and I kind of knew I could do it, […]

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‘Shark Lady’

The Postal Service will release a stamp May 4 to honor pioneering marine biologist Eugenie Clark, who worked tirelessly to change public perception of sharks. Clark (1922-2015), an ichthyologist and oceanographer known as the “Shark Lady,” debunked myths about sharks as vicious, fearsome creatures. For example, she demonstrated that lemon sharks could be trained to […]

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Act FAST

May is Stroke Awareness Month, a time to learn about the symptoms that occur when blood supply to the brain is blocked, or a blood vessel in the brain bursts. A stroke can lead to brain damage and death, and it is a leading cause of long-term disability. Any person, including children, can have a […]

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The fog

Rural Carrier Jerry Engst was recently delivering mail in dense fog in Frazee, MN, when he came upon an accident that left a semitractor-trailer jackknifed on a highway. Engst stopped to check on the driver, who was uninjured and able to call 911. The Postal Service employee returned to his vehicle, turned on the flashers […]

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New vice presidents

Shibani S. Gambhir and Robert H. Raines Jr. have been appointed to lead separate business divisions, effective immediately. As Business Development vice president, Gambhir will lead commercial strategy across the Postal Service, including spearheading design and planning for a $10 billion shipping portfolio. Previously, Gambhir was customer contracts and pricing director, where she forged multibillion-dollar […]

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New password needed

Postal Service employees must reset their self-service profile (SSP) password after April 24 to comply with the organization’s new security requirements and avoid disruptions in access. An SSP password allows an employee to access several applications and websites, including LiteBlue, PostalEASE, ePayroll, eRetire, eOPF and eReassign, as well as IdeaSMART and HERO. The password resets […]

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Green letter days

Climate change is the subject of this year’s International Letter Writing Competition, the Universal Postal Union’s annual contest for young people ages 9 to 15. Participants are asked to “write a letter to an influential person about why and how to take action on climate change.” The Universal Postal Union, a United Nations agency that […]

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Know the rules

The Postal Service wants employees and contractors to remember they’re prohibited from speaking on behalf of the organization without permission on websites, blogs and other forms of social media. Under the organization’s policy, employees must receive written permission from the USPS social media and legal teams and the appropriate vice president before establishing online accounts […]

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Emergency broadcast

Letter Carrier Avtar Sanghera was recently delivering mail in a Chowchilla, CA, neighborhood when he heard someone yelling for help inside a residence. Sanghera went to the front door and found that an older customer in a wheelchair was stranded in a room filling with smoke from a smoldering TV set. The wheelchair was stuck, […]

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Piloting ahead

Employees at one Post Office in Texas have been busy submitting leads for the new USPS Connect Local delivery option. USPS Connect Local, which began a national rollout in February, offers businesses affordable next-day delivery in select locations, with same-day delivery, Sunday delivery and pickup options in each state. Waxahachie Post Office employees have submitted […]

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Beyond the horizon

The Postal Service will release five stamps celebrating painter and sculptor George Morrison — one of the nation’s greatest modernist artists — on April 22. A founding figure of Native American modernism, Morrison (1919-2000) created distinctive abstract landscape paintings and enormous wood collages. His work was drawn from childhood memories of Lake Superior and his […]

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Lucky seven

USPS employees still have time to earn a complimentary registration to this year’s National Postal Forum (NPF). The annual meeting brings together USPS leaders, business customers and other mailing and shipping industry professionals. This year’s NPF will be held May 15-18 in Phoenix. So far, seven employees have received a free registration by recruiting five […]

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