Anita Fee, Crestview, FL
Today’s hero is a full-length story […]
scott_tracy
Posts by scott_tracy
Melvin Paynes, West Sacramento, CA
You don’t realize how important we are to the communities we serve until someone like Ronald Wheeler rescues a co-worker’s loved one. […]
Hampton, VA, Letter Carrier William Whiting
“I love dogs, but my advice [echoed by postal policy] is don’t feed dogs on your route. You want them to stay away, not come up to you.” […]
Mobile devices
If the Postal Service issues you a mobile device, remember to enable the passcode lock option as well as the auto-lock feature. For assistance, call the Information Technology help desk at 800-877-7435. Follow the instructions, then say “technical assistance” and “mobile device” when prompted. […]
Safety first
The Postal Service has launched CyberSafe at USPS, an initiative to educate employees about the importance of information security. A new video provides an overview of the campaign. The message includes tactics used by cyber adversaries, as well as steps employees can take to be safe online. The initiative also includes an email address, cybersafe@usps.gov, […]
Price check
A new Postal Service video offers an overview of the price and classification changes that took effect May 31. The video highlights the new non-denominated stamps for five First-Class Mail categories, including postcards, 2-ounce letter, 3-ounce letter and additional-ounce stamps. Also highlighted are changes to Media Mail and metered mail rates, as well as First-Class […]
The investigator
An accident investigation is like a puzzle — and Walter Dobson’s job is to put together the pieces. Dobson, an operations program specialist, oversees investigations for South Florida District. Most cases involve vehicle accidents, although he also investigates curbside spills and slips and falls. “It’s a challenging job, but it’s also very rewarding. When you […]
Heroes’ corner
Since joining the Postal Service 14 years ago, Crestview, FL, Rural Carrier Anita Fee has come to the aid of several customers, including one whose home caught fire and a woman about to give birth. But Fee’s daily acts of heroism inspire her co-workers most. Fee’s right leg was amputated as a child. She walks […]
Ranea Tradewell, Waskom, TX
Way to go, Ben Lovato! Maybe schools will add letter writing courses to their curriculums. […]
Laurel, MD, City Carrier Assistant Amanda Rowe
“Driving safely and obeying the rules is nothing new to me. I practice them every day.” […]
Read More… from Laurel, MD, City Carrier Assistant Amanda Rowe
Bobbie Smith, Harrisburg, AR
Harrisburg, AR, Rural Carrier Bobbie Smith was on her route when she saw a house fire. She alerted a neighbor, who called 911. Smith also helped a man and his dog escape. Firefighters credit Smith’s swift action with saving the house. […]
What’s PSTN?
The Postal Satellite Training Network (PSTN) delivers information and training to employees via USPS video monitors, computers and kiosks. […]
Watt’s up?
Sharon Simmons, a Philadelphia District secretary, was reviewing the district’s electricity bills recently when she noticed some major mistakes. Simmons took her findings to her boss, Budget Analyst Bob Cusick, who was stunned by what he saw: The district had been overcharged $1.2 million. The district has since recouped the money. The case demonstrates why […]
Steady improvement
The Postal Service recorded a revenue increase during fiscal 2015’s second quarter (Jan. 1-March 31), Chief Financial Officer Joe Corbett reports in his latest “Dollars and Change” video. Operating revenues reached $16.9 billion, up 1.3 percent from one year earlier. The increase was driven by continued growth in shipping and package revenue, which rose 10.4 […]
Picture perfect
What does it take to get a colleague to hug Mr. ZIP? If you work in Oklahoma District, some excellent Business Mail Entry Unit (BMEU) scores will do the trick. The district’s marketing manager, Mark Waugh, recently promised to be photographed with a cardboard cutout of the 1960s postal cartoon character if all 221 PostalOne […]
Career connections
Jackson, TN, Acting Station Manager Josh Matheny wasn’t sure what to expect from his first USPS career conference, but he was willing to trek 90 miles to Memphis for the opportunity. “The career conferences are the key to advancement,” he said. Matheny attended one of several conferences organized each year by Tennessee District. The meetings […]
Nelson Medina, Granite City, IL
Granite City, IL, Rural Carrier Nelson Medina was on his route when he came upon a car accident. He recognized one victim and called her family, along with 911. Medina also waited with the injured woman until help arrived. She later sent a letter to the Post Office thanking him. […]
We value your business
Strive to make all interactions with customers positive. A small-business customer shared this feedback: “Service with a smile and being pleasant and friendly makes a customer want to come back.” […]
PMG Megan Brennan on why USPS is making investments for the future
“Our goal is to be the shipper of choice.” […]
Read More… from PMG Megan Brennan on why USPS is making investments for the future
Heather Rankin, Brush Valley, PA
Kudos to Professor Marty Townsend for her course on letter writing. […]
Family matters
Postal Service employees and their relatives are eligible for long-term health care assistance not covered by traditional health plans or Medicare. The Federal Long Term Care Insurance Program provides caregiver assistance for daily living activities — such as bathing, eating and dressing — or supervision for cognitively impaired individuals. The program also helps protect savings […]
LGBT Pride Month
June is Lesbian, Gay, Bisexual and Transgender (LGBT) Pride Month, which honors the contributions of LGBT individuals to the nation’s history. LGBT Pride Month is held in June to commemorate the Stonewall uprising, when patrons at a gay-friendly tavern in New York City resisted a police raid. The June 1969 incident is seen as a […]
Taking stock
A new online application is helping the Postal Service better manage its stamps inventory. The Nationwide Stamp Fulfillment App allows users to track stamp supplies and distribute them efficiently to Post Offices. This reduces unsold inventories, saving USPS money. The app, which was recently nominated for a top tech sector award, is part of the […]
Package deals
Consumers pay close attention to shipping costs when making online purchases, a new study has found. Sixty-three percent of online shoppers in the United States consider shipping costs “very important,” according to the report by Purolator, an international logistics company. Only 23 percent rate delivery speed as the most important factor. “Even in this day […]
Chief Financial Officer Joe Corbett, testifying recently before a congressional panel
“Replacing [our] aging delivery fleet — which is, on average, over 23 years old — will not only help to reduce operating and repair costs, it will also improve delivery operations efficiencies.” […]
Nancy Isenberg, Elderton, PA
If I could see Marty Townsend, I would give her a hug and say, “Thank you!” I hope more English professors follow her lead. […]
Ronald Wheeler, Shelbyville, TX
Today’s hero is a full-length story […]
Erasing data
Before returning a mobile phone or tablet to Information Technology, consider erasing it after backing up the contents on a computer. On most devices, the erase function is usually found under “settings.” For instructions, contact IT. […]
With honors
The Postal Service dedicated the Medal of Honor: Vietnam stamps May 25 in Washington, DC. “We honor the servicemen who … reached this highest level of loyalty and valor,” said Chief Operating Officer David Williams, who led the Memorial Day ceremony. The medal, the nation’s most prestigious military decoration, has been awarded to 258 Vietnam […]
Travel and taxes
Eleven states and two territories exempt hotel taxes for Postal Service and other government employees on official travel. These locations are: Alaska, Delaware, Florida, Kansas, Massachusetts, Missouri, New York, Oregon, Pennsylvania, Texas, Wisconsin, Puerto Rico and U.S. Virgin Islands. The USPS Travelers Quickstart Guide has more information. The required exemption forms are available on the […]