Frankfort, IN, Postmaster Patty Gibson
“Most customers are very happy with our service and how friendly the employees are.” […]
Mike Milligan
Posts by Mike Milligan
Teri Dunmire, Pittsburgh
I loved the “Postal points” list. It was very interesting. […]
Jakyric Driver, Center, TX
A Postal Service employee in Center, TX, recently helped a 4-year-old girl who was stranded alone at a bus stop on a rainy day. Rural Carrier Associate Jakyric Driver was delivering mail when he saw the girl, who was expecting to go to a relative’s house after school but found that no one was there […]
Eyes up
Post Offices in the path of the Aug. 21 total solar eclipse are gearing up for the historic event. The eclipse will produce a 70-mile wide “path of totality” through 14 states. The path is expected to begin in Oregon shortly after 10 a.m. PDT and depart South Carolina around 2:47 p.m. EDT. Tens of […]
Need to know
Scanning snapshot. The Postal Service’s national scanning rating was 97.77 percent during the week ending Aug. 11, up from one week earlier. Western (98.21 percent) topped the areas, while Dakotas (99.19 percent) led the districts. To see the latest results, go to the Enterprise Analytics site and select “Scanning” on the left hand side, and then “DES […]
The shadows know
More than three dozen Postal Service workers recently experienced a day in the life of their district leaders. The 45 Greater Indiana District employees were selected to each spend a day learning postal operations from a manager’s perspective. The employees received the opportunity after winning a drawing that drew 500 entries at a recent district […]
Tulsa, OK, Retail Associate John Forester
“I enjoy serving our customers by giving them options and helping them choose what is right for them.” […]
Justin Russell, Rochester, NY; Lois Shumaker, Dillwyn, VA
Postal Service employees delivering mail in New York and Virginia recently made a difference in moments of crisis. A woman in a Rochester, NY, neighborhood who was being chased and hit by a man ran up to Letter Carrier Justin Russell seeking help. He called 911 from his postal vehicle, and police soon arrived and […]
Read More… from Justin Russell, Rochester, NY; Lois Shumaker, Dillwyn, VA
Debra White, Taylor, NE
The Protect Pollinators stamps are cool. I like them. […]
Respectful delivery
Barb McMahon treats every package like it’s her own. This attitude comes naturally to the Fairport, NY, letter carrier, a 20-year USPS veteran. “I was a stay-at-home mom taking care of kids before I started at the Postal Service, and now I have 500 customers to take care of,” she says. Delivery Operations VP Kevin […]
Share your views
USPS is encouraging all employees to complete the next Postal Pulse survey, a tool in the organization’s efforts to improve its workplaces. The survey measures engagement, which describes employees’ involvement, enthusiasm and commitment to their work. USPS will conduct the survey from Tuesday, Aug. 15-Friday, Sept. 15. “We encourage all our employees to participate in […]
Need to know
Boxing great remembered. The Manassa, CO, Post Office is offering a special pictorial postmark celebrating the town’s most famous resident: heavyweight boxing champion Jack Dempsey. “This great man put our town on the map and the special postmark will ensure this remains a collectible for the ages,” said La Jara Postmaster Jennifer Jaramillo. Born in […]
Dallas Retail Associate Sonja Nobles
“I love my family and co-workers. They keep me motivated.” […]
Phyllis Easter, Los Angeles
Protect Pollinators are beautiful stamps with a big meaning. Think about it: People cannot live without pollinators. […]
Jerred Thill, Mason, MI
Letter Carrier Jerred Thill recently saved the life a Mason, MI, customer who suffered cardiac arrest. Thill was delivering mail when he saw that the man had collapsed outside his home, with a frantic caregiver by his side on the phone with a 911 operator. The Postal Service employee rushed over to assist, performing CPR […]
Postal points
Did you enjoy our look at unique Post Office locations in last week’s edition of “The list”? If so, you’re in luck. Here are seven more tidbits, courtesy of Postal Facts. 1. Alaska has the most northern and western Post Offices. Of the 50 states, the Barrow Post Office is the northernmost and the Adak […]
Picture perfect
Delia Johnson’s day is far from over when she finishes her Postal Service route. The Ontario, CA, letter carrier dedicates her down time to photographing athletes who participate in the Special Olympics, as well as coaches and other volunteers for the organization. Her favorite subject is her daughter Krystal Johnson, 28, who has been a […]
Heather Solce, Sandpoint, ID; Bradley Scherich, Moundsville, WV
Postal Service employees in Idaho and West Virginia recently earned special thanks from the customers they serve. Residents of a Sandpoint, ID, neighborhood were grateful that Rural Carrier Associate Heather Solce spotted a house fire while delivering mail and called 911. Although firefighters couldn’t save the structure, which was unoccupied at the time, “the neighbors […]
Read More… from Heather Solce, Sandpoint, ID; Bradley Scherich, Moundsville, WV
St. Louis Retail Associate Michael Phelan
“I’m not only a postal employee but also a postal customer. I look forward to getting my own mail correctly and on time, and I know our customers feel the same.” […]
Charles Bahleda, Lehigh Valley, PA
“Second chance” was a great story. I hope the Masqueraders finally get their shot at the big time. […]
Green standard
Employees across the nation are embracing efforts to conserve natural and Postal Service resources, a new survey shows. More than 6,770 employees completed the online survey in the spring. Here are some highlights: • Employees are enthusiastic recyclers. Eighty-one percent of respondents recycle at work, including 67 percent who recycle ink and toner cartridges. Less […]
Need to know
Dear Jim. The granddaughter of Jim Gaboardi, a retired Danbury, CT, letter carrier whose request for mail went viral this year, is thanking Postal Service employees for their support. Meghan Henriques-Parker posted the Facebook request after her grandfather told her, “It’s been a long time since I’ve received any mail.” Gaboardi, a nursing home resident, […]
Darlene Filban, Huntsville, UT
I read the “Second chance” story and watched retired USPS Mail Handler Harold “Sundance” Thomas and the Masqueraders on “America’s Got Talent.” They were really great. […]
Atlanta Rural Carrier Associate John Davis
“I think we’ve been doing an excellent job of providing customers with the services they need and giving them the transparency they desire.” […]
Evalynne Hoppe, Winnebago, MN; James Ledbetter, Detroit
Postal Service employees delivering mail in Minnesota and Michigan recently responded to matters of life and death. Winnebago, MN, Rural Carrier Evalynne Hoppe was concerned that a customer’s mail had piled up over several days, and she alerted the local Post Office. Authorities checked on the man, who had died. “Without Evalynne’s vigilance, he would […]
Read More… from Evalynne Hoppe, Winnebago, MN; James Ledbetter, Detroit
Shine on
Dennis Rosello says cleanliness is essential to customer service. Rosello, a custodian and 19-year USPS employee, helps keep things neat and tidy at the Santa Ana, CA, Processing and Distribution Center, including its retail lobby. “When the place is really clean, there’s a positive effect on the people on the floor,” he says. “It gives […]
Heavy lifting
Mykaela Rybak can lift the equivalent of two adults — and she has a medal to prove it. The Soldotna, AK, retail associate recently competed in Alaska’s powerlifting state championship, placing second in her weight category and third overall in the squat, bench press and deadlift competitions. Rybak bested her competitors by lifting 270 pounds […]
Need to know
Still in the running. A Postal Service retiree and his singing group are still in the running for the $1 million grand prize on NBC’s “America’s Got Talent.” Harold “Sundance” Thomas, formerly a Memphis, TN, mail handler, is a member of the Masqueraders, a soul trio that had a Billboard hit in 1968, “I Ain’t […]
Barbara Dailey, Chicago
Anthony Giannone, the New York letter carrier with more than 4,000 hours of sick leave, reminds me of my dad. He was a cab driver who was proud of his job. His shirts were laundered with starch, white and crisp, and he wore a black necktie. I never recall him staying home because of any […]
Michelle Taylor, Vincent, OH; Monika Chester, Detroit
Postal Service employees delivering mail recently in Ohio and Michigan got help quickly when customers faced emergencies. Rural Carrier Associate Michelle Taylor detected a fire at a residence in Vincent, OH. She alerted her supervisor, who contacted firefighters, and banged on the front door. Getting no response, Taylor went to the house next door to […]
Read More… from Michelle Taylor, Vincent, OH; Monika Chester, Detroit