Barb McMahon treats every package like it’s her own. This attitude comes naturally to the Fairport, NY, letter carrier, a 20-year USPS veteran. “I was a stay-at-home mom taking care of kids before I started at the Postal Service, and now I have 500 customers to take care of,” she says. Delivery Operations VP Kevin […]
USPS is encouraging all employees to complete the next Postal Pulse survey, a tool in the organization’s efforts to improve its workplaces. The survey measures engagement, which describes employees’ involvement, enthusiasm and commitment to their work. USPS will conduct the survey from Tuesday, Aug. 15-Friday, Sept. 15. “We encourage all our employees to participate in […]
Boxing great remembered. The Manassa, CO, Post Office is offering a special pictorial postmark celebrating the town’s most famous resident: heavyweight boxing champion Jack Dempsey. “This great man put our town on the map and the special postmark will ensure this remains a collectible for the ages,” said La Jara Postmaster Jennifer Jaramillo. Born in […]
“I love my family and co-workers. They keep me motivated.” […]
Protect Pollinators are beautiful stamps with a big meaning. Think about it: People cannot live without pollinators. […]
Letter Carrier Jerred Thill recently saved the life a Mason, MI, customer who suffered cardiac arrest. Thill was delivering mail when he saw that the man had collapsed outside his home, with a frantic caregiver by his side on the phone with a 911 operator. The Postal Service employee rushed over to assist, performing CPR […]
Did you enjoy our look at unique Post Office locations in last week’s edition of “The list”? If so, you’re in luck. Here are seven more tidbits, courtesy of Postal Facts. 1. Alaska has the most northern and western Post Offices. Of the 50 states, the Barrow Post Office is the northernmost and the Adak […]
Delia Johnson’s day is far from over when she finishes her Postal Service route. The Ontario, CA, letter carrier dedicates her down time to photographing athletes who participate in the Special Olympics, as well as coaches and other volunteers for the organization. Her favorite subject is her daughter Krystal Johnson, 28, who has been a […]
Postal Service employees in Idaho and West Virginia recently earned special thanks from the customers they serve. Residents of a Sandpoint, ID, neighborhood were grateful that Rural Carrier Associate Heather Solce spotted a house fire while delivering mail and called 911. Although firefighters couldn’t save the structure, which was unoccupied at the time, “the neighbors […]
Read More… from Heather Solce, Sandpoint, ID; Bradley Scherich, Moundsville, WV
“I’m not only a postal employee but also a postal customer. I look forward to getting my own mail correctly and on time, and I know our customers feel the same.” […]
“Second chance” was a great story. I hope the Masqueraders finally get their shot at the big time. […]
Employees across the nation are embracing efforts to conserve natural and Postal Service resources, a new survey shows. More than 6,770 employees completed the online survey in the spring. Here are some highlights: • Employees are enthusiastic recyclers. Eighty-one percent of respondents recycle at work, including 67 percent who recycle ink and toner cartridges. Less […]
Dear Jim. The granddaughter of Jim Gaboardi, a retired Danbury, CT, letter carrier whose request for mail went viral this year, is thanking Postal Service employees for their support. Meghan Henriques-Parker posted the Facebook request after her grandfather told her, “It’s been a long time since I’ve received any mail.” Gaboardi, a nursing home resident, […]
I read the “Second chance” story and watched retired USPS Mail Handler Harold “Sundance” Thomas and the Masqueraders on “America’s Got Talent.” They were really great. […]
“I think we’ve been doing an excellent job of providing customers with the services they need and giving them the transparency they desire.” […]
Postal Service employees delivering mail in Minnesota and Michigan recently responded to matters of life and death. Winnebago, MN, Rural Carrier Evalynne Hoppe was concerned that a customer’s mail had piled up over several days, and she alerted the local Post Office. Authorities checked on the man, who had died. “Without Evalynne’s vigilance, he would […]
Read More… from Evalynne Hoppe, Winnebago, MN; James Ledbetter, Detroit
Dennis Rosello says cleanliness is essential to customer service. Rosello, a custodian and 19-year USPS employee, helps keep things neat and tidy at the Santa Ana, CA, Processing and Distribution Center, including its retail lobby. “When the place is really clean, there’s a positive effect on the people on the floor,” he says. “It gives […]
Mykaela Rybak can lift the equivalent of two adults — and she has a medal to prove it. The Soldotna, AK, retail associate recently competed in Alaska’s powerlifting state championship, placing second in her weight category and third overall in the squat, bench press and deadlift competitions. Rybak bested her competitors by lifting 270 pounds […]
Still in the running. A Postal Service retiree and his singing group are still in the running for the $1 million grand prize on NBC’s “America’s Got Talent.” Harold “Sundance” Thomas, formerly a Memphis, TN, mail handler, is a member of the Masqueraders, a soul trio that had a Billboard hit in 1968, “I Ain’t […]
Anthony Giannone, the New York letter carrier with more than 4,000 hours of sick leave, reminds me of my dad. He was a cab driver who was proud of his job. His shirts were laundered with starch, white and crisp, and he wore a black necktie. I never recall him staying home because of any […]
Postal Service employees delivering mail recently in Ohio and Michigan got help quickly when customers faced emergencies. Rural Carrier Associate Michelle Taylor detected a fire at a residence in Vincent, OH. She alerted her supervisor, who contacted firefighters, and banged on the front door. Getting no response, Taylor went to the house next door to […]
Read More… from Michelle Taylor, Vincent, OH; Monika Chester, Detroit
“Lead by example, respect everybody and go with the flow.” […]
Read More… from Albany, NY, Lead Mail Processing Clerk Melissa Briere
This week’s episode of “America’s Got Talent” will feature a Postal Service retiree who is part of a 1960s soul group on the comeback trail. Harold “Sundance” Thomas is a member of the Masqueraders, a group that hit the Billboard Hot 100 chart in 1968 with “I Ain’t Got to Love Nobody Else.” The Masqueraders […]
Delbert Rocha believes in recognizing employees when they do good work. The Lomita, CA, Postmaster uses several methods to praise his team, including presenting them with certificates to mark major milestones, such as driving 1 million miles or more without an accident. “They are really appreciative,” he says. Rocha has emphasized employee recognition since completing […]
Rural Carrier Judith Gagnon recently came to the aid of an older customer in Newmarket, NH, who needed medical assistance. Gagnon was delivering mail when she discovered the man lying in his driveway, apparently knocked unconscious by a fall while he was home alone. The Postal Service employee called 911 and stayed with the customer […]
I love reading stories like “American dream,” the article about Adrian Scott, the South Carolina rural carrier associate who recently became a U.S. citizen. […]
“Every scan matters. Every scan is important. Every scan is necessary to secure the future of the Postal Service.” […]
Read More… from Tennessee District Acting Manager Chris Alexander
Anthony Giannone has delivered mail long enough to see some of the children on his route reach almost retirement age. The Bronx, NY, letter carrier has also established an impressive attendance record during his 48 years on the job, saving more than 4,100 hours — or about 2 years’ worth — of sick leave. Giannone, […]
The Postal Service will release stamps July 12 to honor the 100th anniversary of the birth of Andrew Wyeth, one of the most prominent artists of the 20th century. Wyeth, whose realistic style defied artistic trends, created haunting and enigmatic paintings based largely on people and places in his life. Finding endless inspiration in his […]
The Postal Service celebrates many anniversaries in July. Here’s a look at six notable milestones, courtesy of “The list.” 1. First stamps. In July 1847, the Post Office Department — the precursor to USPS — issued its first postage stamps. Previously, postal employees would note letter postage due or paid in the upper right corner […]