My name is Josen Punnoose, and I’m an innovation and product development specialist at USPS headquarters in Washington, DC. I help find new revenue opportunities for the Postal Service. I’m part of an 11-member team. Once we identify an opportunity, we conduct an “idea assessment” where we ask consumers and businesses about the proposal to […]
The Postal Service has introduced the Safety Dashboard, an online resource that will provide users with accurate, timely data on accidents. The Safety Dashboard offers total accident rates, accident counts by type and accident trends, including forecast projections. Users can also access detailed data by category, such as a motor vehicle tab that lists the […]
The Postal Service isn’t the only organization marking the golden anniversary of the Apollo 11 moon landing. USPS will release its 1969: First Moon Landing stamps, honoring humanity’s greatest achievement in space, on Friday, July 19. Throughout the month, there also will be several documentaries and events to commemorate the occasion. For example, PBS is […]
Art Doles finds it hard to believe his postal career has lasted a half-century. “Time goes by quickly when you enjoy what you’re doing,” the Detroit letter carrier said. During a recent ceremony at Grand Shelby Station, where Doles works, he received a certificate, a 50-year service pin and lots of love from his colleagues. […]
Cotina McLellan doesn’t serve customers directly, but she knows they count on her. “I always have our customers in mind when I’m doing my job [because] they are the reason I have my job,” says McLellan, a mail processing clerk at the Raleigh, NC, Processing and Distribution Center. The Postal Service wants all employees to […]
The Postal Service wants employees to follow its policy to reduce pollution in stormwater and snowmelt, which can cause oil and other hazardous chemicals to enter the environment. Under this “zero discharge” policy, employees must do the following: • Never allow vehicle wash water or other equipment wastewater to enter stormwater drains. National postal contracts […]
What did you think of Link’s coverage last month of the Ellsworth Kelly, USS Missouri and George H.W. Bush stamps? How about the stories about Frank Facio, a postal worker who was honored by a magazine for the disabled, and Dawn Cook and Kim Reynolds, two USPS employees who take pride in promoting the Alzheimer’s […]
Pacific Area recently held a series of meetings to provide distribution operations managers with training and strategies to improve efficiency and productivity. Distribution operations managers help ensure operations remain on track at mail processing facilities. During the meetings, the managers were trained to use USPS tools to retrieve and analyze data and identify areas of […]
The USPS Corporate Information Security Office (CISO) is adding almost 60 career positions to its workforce, expanding its ability to protect the Postal Service from the ever-evolving cybersecurity threat landscape. “These new positions will allow CISO to usher in a suite of capabilities across the organization, increasing its capacity to prevent, detect and respond to […]
Melissa Hardin says it’s important for USPS employees to protect themselves from dog attacks every day. The Cranford, NJ, letter carrier applauds the Postal Service for making dog bite prevention an area of focus. “Safety is our number one priority whether in the office or on the street,” Hardin says. To prevent attacks, Hardin follows […]
A new Postal Service video highlights the recent Star Ribbon stamp dedication ceremony. The 1-minute segment features a dance performance and clips of the speakers, including Michael Elston, the USPS Board of Governors’ acting secretary. “The new Star Ribbon stamp offers a fresh take on the five-pointed star, one of America’s most enduring symbols,” Elston […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.76 percent during the week ending June 14, up from one week earlier. Western (97.98 percent) led the areas, while Dakotas (99.11 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
The Postal Service wants employees to follow the rules on seeking employment outside the organization. Federal law and the government’s standards of ethical conduct don’t prohibit postal workers from seeking a job with any particular employer. However, employees can’t seek or accept another job if it presents a conflict of interest with their current duties. […]
Los Angeles District letter carriers are donning special T-shirts during a multi-pronged campaign to reduce dog attacks against USPS employees. On Saturdays from June through August, carriers will wear shirts that read, “Help Us Deliver Safely” and “Any Dog Can Bite.” The campaign also includes informational postcards that will be mailed to 150,000 households that […]
George H.W. Bush’s lifelong commitment to public service was highlighted during the June 12 dedication ceremony for the stamp honoring the 41st president. “President Bush once compared the United States to a ‘thousand points of light’ that are ‘spread like stars.’ And even after his death last year, his star still burns bright — his […]
Tanisha Coleman wants customers to hear her smile when she answers the phone. The Troy, MI, customer care agent responds to dozens of calls each day, including customers inquiring about package deliveries. “I try to empathize with the customer and tell them I’m a customer of the Postal Service, too. By showing empathy and becoming […]
Kelvin Williams, the Postal Service’s employee engagement executive director, recently received the National Diversity Award from African-American Postal League United for Success (A-PLUS). The award recognizes postal leaders who are positive role models, support diversity and display exemplary service. Williams is the third recipient of the award. Previous honorees were Postmaster General Megan J. Brennan […]
The Postal Service wants managers, supervisors and others to tell craft employees about Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content available on Link’s desktop version — including news reports, feature stories and informational videos — but in a format that’s easy to read on smartphones, tablets and other mobile […]
“Reliable voice” was a sweet, touching profile of Harris London, a 92-year-old telephone operator at USPS headquarters in Washington, DC. She loves the Postal Service, and the Postal Service loves her. […]
Isaac Cronkhite has been named the Postal Service’s chief human resources officer, a position he has held on an acting basis since January. Cronkhite leads the organization’s efforts to engage employees, strengthen workplace experiences, and foster and cultivate talent to ensure workers are positioned to meet customers’ evolving needs. In a June 13 memo announcing […]
My name is Jason Stokes, and I’m a rural carrier in Manassas, VA. My customers like knowing they will get their mail at the same time each day, so I strive to provide on-time deliveries they can depend on. I start my shift by “casing” my mail and loading my truck. I have one of […]
Honolulu District introduced a mobile retail unit — a food truck-sized vehicle decked out in USPS colors — at a recent arts fair in Hilo, a town on Hawaii’s Big Island. The unit provided both fairgoers and vendors with a one-stop shipping resource. “Instead of making a separate trip to the Hilo Post Office or […]
Ready to serve? The Postal Service is reminding employees who pledged to volunteer their time during the latest Combined Federal Campaign (CFC) season to fulfill their commitments before the end of the year. USPS employees pledged 37,000 volunteer hours to CFC member charities. Contact the charities directly to get started, even if you gave them […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.72 percent during the week ending June 7, unchanged from one week earlier. Western (97.97 percent) led the areas, while Dakotas (99.19 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Daniel Acevedo and Dane Coleman were named the Postal Service’s National Engagement Leader of the Year Award recipients at a ceremony this week in Washington, DC. Acevedo is manager of the Austin, TX, Vehicle Maintenance Facility, while Coleman is Baltimore District manager. “This award recognizes your personal engagement and commitment to support every employee. Through […]
Managed Print Services wants you to know about ePrint, a mobile printing system that allows you to use USPS-issued mobile devices — including smartphones, tablets and laptops — to print emails and attached documents. This feature comes in handy if you’re away from your desk or if you’re visiting a postal facility and need to […]
USPS has begun rolling out its Customer 360 platform at Consumer Affairs offices, Customer Care Centers and Post Offices. Customer Care Centers in Troy, MI, and Edison, NJ, along with Post Offices in Capital Metro Area, have been testing the new tool — called C360 — for several months. C360 is part of the Postal […]
Jane Rahenkamp is putting words in motion. The Western Pennsylvania District marketing manager is one of many USPS leaders across the nation who are making workplace improvements based on employee comments from last year’s Postal Pulse survey. The 93,000 comments have been grouped by district, and each district is taking its own approach in passing […]
The USS Missouri will sail into Post Offices across the nation this week. The Postal Service is marking the 75th anniversary of the battleship’s 1944 commissioning with a stamp that will be released Tuesday, June 11. USS Missouri (BB-63), the last U.S. Navy battleship, made history when she hosted high-ranking military officials from the United […]
Flag notice. Flag Day, one of six days each year that Postal Service facilities are required to fly the POW-MIA flag, is Friday, June 14. The flag honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action. The POW-MIA flag must fly below the […]