What did you think of Link’s recent behind-the-scenes glimpse at the Postal Police honor guard? How about the profiles of Art Doles, the Detroit letter carrier who marked a half-century as a postal employee, and Alfredo Jacinto, the Chicago retail associate who retired after 52 years? What about the follow-up stories on two California employees: […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.72 percent during the week ending July 5, down from one week earlier. Western (97.9 percent) led the areas, while Dakotas (98.96 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
The CyberSafe at USPS team wants you to watch out for online scams that use “social engineering,” a term that describes a broad range of malicious activities used to trick users into giving away sensitive information. There is no single technique to distinguish social engineering schemes from legitimate messages, but there are several clues you […]
The San Diego mail processing clerk who was recently honored by a publication for people with disabilities has a new best friend. Garfunkel, a yellow Labrador, guides Frank Facio, who is blind. The dog helps Facio perform his duties, including working on delivery barcode sorting machines. “Me wanting to go on the workroom floor was […]
Several times a year, the calendar date matches a local ZIP Code. This “date meets ZIP” phenomenon occurs in different places each year. While some Post Offices don’t do anything special, others use it as a way to celebrate the special role that USPS serves in the community. The Davis, IL, Post Office’s special day […]
The Carolina Panthers will travel to London this fall for a big game — and its members are counting on the Postal Service to help get them there. The NFL team’s first-ever international trip will be to Tottenham Hotspur Stadium for an away game against the Tampa Bay Buccaneers on Oct. 13. To prepare for […]
Ruben Hernandez was having a typical day a few months ago when he began to experience chest pains. The Fresno, CA, letter carrier figured he was having an asthma attack, something he had experienced before. “I thought it was respiratory,” Hernandez recalled. When his condition didn’t improve after a few days, he went to a […]
Some of the world’s most fascinating amphibians will hop into the nation’s Post Offices on Tuesday, July 9, when USPS releases its Frogs stamps. Frogs live on every continent except Antarctica. There are approximately 4,800 different species of frogs, including more than 90 species that live in the United States. Each stamp features one of […]
Link is seeking suggestions for “Best Practices,” a regular column that allows Postal Service employees to share tips on a variety of workplace topics. For example, in recent months, “Best Practices” has featured a mail processing clerk who shared scanning tips, a letter carrier who offered hints on effective delivery techniques, and a mailing requirements […]
The weekly Link mobile emails are helpful. They remind me to go to the Link site to catch up on the latest Postal Service news. […]
USPS employees submitted 24,054 sales leads during #LEADtheWay Month in June, up 27 percent from a year ago and exceeding the organization’s goal of 20,000 leads. #LEADtheWay Month is part of the Postal Service’s efforts to attract business customers and grow revenue. “To help USPS get back onto the path to financial stability, we need […]
My name is Josen Punnoose, and I’m an innovation and product development specialist at USPS headquarters in Washington, DC. I help find new revenue opportunities for the Postal Service. I’m part of an 11-member team. Once we identify an opportunity, we conduct an “idea assessment” where we ask consumers and businesses about the proposal to […]
The Postal Service has introduced the Safety Dashboard, an online resource that will provide users with accurate, timely data on accidents. The Safety Dashboard offers total accident rates, accident counts by type and accident trends, including forecast projections. Users can also access detailed data by category, such as a motor vehicle tab that lists the […]
The Postal Service isn’t the only organization marking the golden anniversary of the Apollo 11 moon landing. USPS will release its 1969: First Moon Landing stamps, honoring humanity’s greatest achievement in space, on Friday, July 19. Throughout the month, there also will be several documentaries and events to commemorate the occasion. For example, PBS is […]
Art Doles finds it hard to believe his postal career has lasted a half-century. “Time goes by quickly when you enjoy what you’re doing,” the Detroit letter carrier said. During a recent ceremony at Grand Shelby Station, where Doles works, he received a certificate, a 50-year service pin and lots of love from his colleagues. […]
Cotina McLellan doesn’t serve customers directly, but she knows they count on her. “I always have our customers in mind when I’m doing my job [because] they are the reason I have my job,” says McLellan, a mail processing clerk at the Raleigh, NC, Processing and Distribution Center. The Postal Service wants all employees to […]
The Postal Service wants employees to follow its policy to reduce pollution in stormwater and snowmelt, which can cause oil and other hazardous chemicals to enter the environment. Under this “zero discharge” policy, employees must do the following: • Never allow vehicle wash water or other equipment wastewater to enter stormwater drains. National postal contracts […]
What did you think of Link’s coverage last month of the Ellsworth Kelly, USS Missouri and George H.W. Bush stamps? How about the stories about Frank Facio, a postal worker who was honored by a magazine for the disabled, and Dawn Cook and Kim Reynolds, two USPS employees who take pride in promoting the Alzheimer’s […]
Pacific Area recently held a series of meetings to provide distribution operations managers with training and strategies to improve efficiency and productivity. Distribution operations managers help ensure operations remain on track at mail processing facilities. During the meetings, the managers were trained to use USPS tools to retrieve and analyze data and identify areas of […]
The USPS Corporate Information Security Office (CISO) is adding almost 60 career positions to its workforce, expanding its ability to protect the Postal Service from the ever-evolving cybersecurity threat landscape. “These new positions will allow CISO to usher in a suite of capabilities across the organization, increasing its capacity to prevent, detect and respond to […]
Melissa Hardin says it’s important for USPS employees to protect themselves from dog attacks every day. The Cranford, NJ, letter carrier applauds the Postal Service for making dog bite prevention an area of focus. “Safety is our number one priority whether in the office or on the street,” Hardin says. To prevent attacks, Hardin follows […]
A new Postal Service video highlights the recent Star Ribbon stamp dedication ceremony. The 1-minute segment features a dance performance and clips of the speakers, including Michael Elston, the USPS Board of Governors’ acting secretary. “The new Star Ribbon stamp offers a fresh take on the five-pointed star, one of America’s most enduring symbols,” Elston […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.76 percent during the week ending June 14, up from one week earlier. Western (97.98 percent) led the areas, while Dakotas (99.11 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
The Postal Service wants employees to follow the rules on seeking employment outside the organization. Federal law and the government’s standards of ethical conduct don’t prohibit postal workers from seeking a job with any particular employer. However, employees can’t seek or accept another job if it presents a conflict of interest with their current duties. […]
Los Angeles District letter carriers are donning special T-shirts during a multi-pronged campaign to reduce dog attacks against USPS employees. On Saturdays from June through August, carriers will wear shirts that read, “Help Us Deliver Safely” and “Any Dog Can Bite.” The campaign also includes informational postcards that will be mailed to 150,000 households that […]
George H.W. Bush’s lifelong commitment to public service was highlighted during the June 12 dedication ceremony for the stamp honoring the 41st president. “President Bush once compared the United States to a ‘thousand points of light’ that are ‘spread like stars.’ And even after his death last year, his star still burns bright — his […]
Tanisha Coleman wants customers to hear her smile when she answers the phone. The Troy, MI, customer care agent responds to dozens of calls each day, including customers inquiring about package deliveries. “I try to empathize with the customer and tell them I’m a customer of the Postal Service, too. By showing empathy and becoming […]
Kelvin Williams, the Postal Service’s employee engagement executive director, recently received the National Diversity Award from African-American Postal League United for Success (A-PLUS). The award recognizes postal leaders who are positive role models, support diversity and display exemplary service. Williams is the third recipient of the award. Previous honorees were Postmaster General Megan J. Brennan […]
The Postal Service wants managers, supervisors and others to tell craft employees about Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content available on Link’s desktop version — including news reports, feature stories and informational videos — but in a format that’s easy to read on smartphones, tablets and other mobile […]
“Reliable voice” was a sweet, touching profile of Harris London, a 92-year-old telephone operator at USPS headquarters in Washington, DC. She loves the Postal Service, and the Postal Service loves her. […]