The Postal Service is reminding employees about new services that were added to the Employee Assistance Program (EAP) this year. The program aims to help employees overcome life challenges that can affect their health, family or job performance. EAP is voluntary, confidential and free. Services are available year round through the EAP site, online apps, […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.73 percent during the week ending Aug. 9, down from one week earlier. Western (97.99 percent) led the areas, while Dakotas (99.17 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
U.S. soldiers rely on the unique work ethic of Belgain Malinois dogs to complete some of the military’s most dangerous missions, a new Postal Service video shows. The dogs are known for their loyalty and strong desire to please their masters — two qualities that make them especially effective on the battlefield. “They work for […]
A Postal Service intern is spending her summer spreading the word about Informed Delivery. Angella Osinde, a marketing intern at Pacific Area’s office in San Diego, is working on a project to help employees learn more about the mail notification feature. “Increasing awareness for Informed Delivery starts with postal employees … who have direct contact […]
The Internal Revenue Service has a new mobile-friendly online tool that makes it easier for workers to ensure the right amount of tax is withheld during the year. The Tax Withholding Estimator replaces the IRS’s Withholding Calculator, which previously provided an online method for checking withholding. The estimator uses a plain language, step-by-step format that […]
The music festival that took place in upstate New York 50 years ago this week left a lasting impression on the pages of history, Postal Service leaders told attendees at the Aug. 8 dedication ceremony for the Woodstock stamp. “Woodstock was a defining event of a generation. It became synonymous with the youth counterculture of […]
The U.S. military uses German shepherd dogs to help protect the nation, a new Postal Service video shows. The dogs’ natural instincts make them effective in detecting explosives and apprehending enemies. “My hats off to these dogs and the jobs they do to keep America safe,” Army Staff Sgt. Terry Young says in the 2-minute […]
What did you think of Link’s recent look at the Postal Service’s efforts to expand its shipping and packages business? How about the coverage of the Postal Inspection Service’s efforts to fight opioid overdoses, and the story about the new labor contract with the National Rural Letter Carriers’ Association? Did you read the profiles of […]
Bill Vance, the substitute rural carrier in Gowanda, NY, highlighted in “Mr. Dependable,” demonstrates a dedication to excellence. He’s done a great job serving his community for 45 years. […]
Letter Carrier Mark Hines was delivering mail on a recent Saturday in Pulaski, VA, when he heard a customer yelling for help from inside her garage. Hines stopped to aid the woman, who was seriously injured in a fall and was relying on his timely arrival in order to get help. The customer asked Hines […]
My name is Al Tariq Franklin, but as Paul Simon would say, you can call me Al. I’m one of three employee engagement ambassadors for Northeast Area in Edison, NJ. In that role, I travel to 10 districts to lead two classes: “Creating an Engaging Workplace,” for Executive and Administrative Schedule employees, and “Engagement Matters,” […]
Latiesha Suggs believes being positive helps her work relationships at the Omaha, NE, Processing and Distribution Center. “I say ‘Hi’ to everyone I see, even if I don’t know them,” she said. “It puts a smile on their faces.” Suggs, a mail handler who joined the Postal Service in 1995, strives to meet job expectations, […]
Highlights from the 1969: First Moon Landing stamp dedication ceremony are featured in a new Postal Service video. The stamp celebrates the 50th anniversary of the Apollo 11 moon landing, which marked the first time humankind ventured beyond the Earth to step foot on another celestial object. “That historical moment — that sweep of history […]
On the day after Christmas in 2017, Wyatt Cox died after overdosing on the drug fentanyl. The loss devastated the 25-year-old Florida man’s family. Investigators soon discovered Cox had received a bottle of fentanyl-infused nasal spray in the mail. That’s when the Postal Inspection Service got involved. The agency — working with the Drug Enforcement […]
Postmasters and other managers and supervisors have been sent kits for Business Connect Month. The campaign is being held in August to celebrate the program and its participants. “We really appreciate our Post Office leadership,” said Mary Anderson, director of small-business sales at USPS headquarters in Washington, DC. “When the Post Office leadership is engaged […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.76 percent during the week ending Aug. 2, down from one week earlier. Western (98.06 percent) led the areas, while Dakotas (99.21 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
The Postal Service will mark the 50th anniversary of one of the world’s most famous music festivals when it releases the Woodstock stamp Thursday, Aug. 8. The stamp honors the four-day Woodstock Music and Art Festival that was held in August 1969. The year marked the end of a turbulent decade of urban riots, civil […]
Rob Gardner is always looking for ways to help the Postal Service grow. The Greater Michigan District business development specialist spends a lot of time promoting the organization’s lead generation programs, which allow employees to submit potential sales leads that can help USPS generate new revenue. “We have made a commitment to our craft employees […]
The CyberSafe at USPS team wants employees to know that sometimes co-workers and vendors can pose cyberthreats to organizations just like outside hackers. Hollywood has portrayed these individuals — known as “insider threats” — in movies and TV shows for years. While these storylines and characters are meant to entertain audiences, insider threats are a […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.78 percent during the week ending July 26, down from one week earlier. Western (98.07 percent) led the areas, while Dakotas (99.18 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
All dogs might go to heaven, but four military working dogs have also found their way onto stamps that will be released Thursday, Aug. 1. Military canines have aided U.S. soldiers in World War I, World War II, the Korean War, the Vietnam War, and the Afghanistan and Iraq wars. Dozens of dog breeds have […]
An old postal window unit is being added to a local museum’s collection, thanks to a donation from the Alamance, NC, Post Office. The unit, which features frosted glass and mail drop slots, is encased in a solid oak frame. It was part of the town’s original Post Office. When the current Post Office was […]
The percentage of USPS employees who reported being engaged during this year’s Postal Pulse survey increased, although the number of workers who participated in the survey dipped. The results, released last week, show 26 percent of survey respondents feel engaged, up from 25 percent last year and 17 percent during the first survey in 2015. […]
Several new Postal Service videos show how mail works with digital technology to continually inspire customers to make purchases and engage with businesses. The series includes “See Mail in a New Light,” a 1-minute, 45-second video that shows a customer accidentally breaking a lamp in her home. While searching for a replacement, she receives a […]
John Blair treats his customers like friends. In fact, many are. “I tell my family that I feel like I get paid to take a walk to see my friends every day,” says Blair, a letter carrier at the Vienna, VA, Main Post Office. USPS encourages employees to provide each customer with friendly, professional service. […]
The Postal Service recently stepped in to help a fast-growing cheesecake startup find a better way to serve its customers. Nikki Howard and Jaqi Wright, two sisters in Oxon Hill, MD, were working for the federal government when the partial shutdown began last December. Furloughed from their jobs at the Food and Drug Administration and […]
Marc McCrery has been named the Postal Service’s mail entry and payment technology vice president. He will lead mail preparation and payment support to commercial customers and continue the transformation of the organization’s commercial mailing and shipping channels. McCrery joined USPS in 1990 and has served in several roles, including his most recent assignment as […]
Courtney Wells believes that a good first impression leads to repeat business. The Carmel, IN, retail associate greets every customer who comes into the Post Office, a gesture she says goes a long way. “It makes them feel good and want to come back,” Wells says. The Postal Service encourages employees to take this approach, […]
Great Lakes Area’s Lakeland District recently hosted a two-week career fair that drew almost 1,000 Postal Service job aspirants. The event, held at the Milwaukee Main Post Office, was part of an effort to help fill hundreds of open positions throughout the district. Human Resources Manager Diana Nygaard said the fair was designed to spark […]
USPS is reminding employees they can sign up for Informed Delivery, a free feature that allows users to preview their incoming mail and manage their packages from computers, smartphones and other devices. More than 17 million people use Informed Delivery. The Postal Service wants to have 40 million users by the end of 2020. Increasing […]