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Courageous countdown: No. 3

New Albany, IN, Retail Associate Bertie Faulkner

Link is looking back at the year in “Heroes’ Corner” with a countdown of the five most-viewed articles.

Coming in at No. 3 is “Out of order,” the story of Bertie Faulkner.

The New Albany, IN, retail associate played a crucial role in helping authorities solve a case involving $2 money orders altered to appear to be worth $200 each.

“Bertie’s quick actions saved the Postal Service a tremendous amount of money by getting these criminals off the streets,” Postal Inspector Clint Springer told the local ABC station.

If you know of heroic colleagues like Faulkner, the Postal Service wants to know about them, too.

Employees recognized through the Postmaster General Heroes’ Program must be nominated for the award. Corporate Communications reviews nominations for accuracy, then sends them to the Inspection Service and the Office of Inspector General for approval.

Following approval, each nominee receives a commendation letter from Postmaster General Megan J. Brennan.

Honorees are also featured in Link’s “Heroes’ Corner” column. Additionally, a heroes’ wall at USPS headquarters in Washington, DC, displays stories and photos.

To nominate an employee, complete PS Form 400, Corporate Communications PMG Hero Nomination, and email it to

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