The Postal Service’s Pacific Area was recently recognized as a national leader in purchasing products made of recycled materials. The area received a Federal Green Challenge Award, which the U.S. Environmental Protection Agency (EPA) gives to organizations that conserve resources. In its citation, the EPA noted that Pacific Area — which comprises California, Hawaii and […]
Link wants to hear from Postal Service employees who have benefited from the Combined Federal Campaign (CFC), the annual charity drive that began last week. Each year, employees share stories about how various CFC member charities have helped them or their loved ones. For example, during the previous campaign cycle, Link highlighted: • Israel Lopez, […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.78 percent during the week ending Sept. 13, up from one week earlier. Western (97.93 percent) led the areas, while Dakotas (99.21 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
I served on the USS Missouri and love the new stamp honoring the ship and its history. […]
The Postal Service’s small-business sales team wants to finish the fiscal year strong — and it needs every employee to do his or her part. So far this year, the team has generated more than $920 million in estimated annualized revenue through its employee engagement programs, which allow postal workers to submit potential sales leads […]
Katrina Pinnix is always ready to get down to business. Pinnix, a mailing requirements clerk for Capital Metro Area’s Greensboro District, works closely with local business customers, helping them understand what’s needed to ensure their mailpieces are delivered promptly. “[It’s] what I enjoy most,” she says. USPS encourages employees to take a similar customer-centric approach […]
It’ll begin to look like winter at the nation’s Post Offices this week. Winter Berries, a booklet of 20 stamps that highlight four seasonal plants, will be released Tuesday, Sept. 17. Coming in an array of shapes, sizes and colors, winter berries provide bursts of life during the year’s coldest months. The stamps feature highly […]
National POW-MIA Recognition Day, which honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action, is Friday, Sept. 20. Postal Service facilities are required to display the POW-MIA flag this day. The flag must fly below the U.S. flag, and both flags should be […]
Thank you for “Saving Skippy,” the story about the letter carrier who rescued a dog she found on the roadside. It’s so heartening to hear that postal workers are taking time to care for the vulnerable animals in our communities. […]
The Postal Service is making changes within its Mail Entry and Payment Technology (MEPT) structure to better serve the organization and its commercial customers. Under the changes, which were announced Aug. 31, Commercial Acceptance will comprise both the Mail Entry and Major Mailer Support functions, and Business Acceptance Solutions will include the Business Acceptance Performance […]
The Postal Service will release a stamp honoring Walt Whitman — often called the father of modern American poetry — Thursday, Sept. 12. The 32nd entry in the Literary Arts series, the stamp celebrates Whitman (1819-1892) during the bicentennial of his birth. Whitman, who broke away from dominant European poetic forms and experimented with free […]
Did you read Link’s recent story about Skippy, a tiny Pomeranian mix that was rescued by a Delaware letter carrier who found him abandoned on a roadside? How about the “On the Job” profile of Keith Nusbaum, a USPS lawyer in Washington, DC, who became a postal inspector, or the “Best Practices” heat safety tips […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.76 percent during the week ending Sept. 6, up from one week earlier. Western (97.96 percent) led the areas, while Dakotas (99.21 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
“Saving Skippy” was a great story. Three of my pets have been found at the facility where I work. It’s good to know that other postal workers are rescuing animals who cannot speak for themselves when they are lost, hurt or scared. […]
Postal Service employees can order USPS-approved T-shirts to promote the Breast Cancer Research and Alzheimer’s semipostal stamps. Employees can order the shirts, at their own expense, from Tee Luv at tee-luv.com/collections/usps. Employees must enter this passcode when placing orders: usps2019. Each shirt sells for $13.99. Orders for the Breast Cancer Research shirts, available in pink […]
A Postal Service employee will soon become an organ donor for a toddler in the final stages of kidney disease. Nicole Bugaj, a Tolelo, OH, retail associate, was driving to work in May when she saw a billboard advertisement seeking a kidney for a 3-year-old Delta, OH, boy named Ronnie Rusek. The child needed a […]
USPS will introduce a website this month to help businesses serve customers who purchase merchandise online and then decide to return it. The new USPS Shipping Consolidators site will go live Sept. 30, replacing the current Shipping Consolidators site. The revamped site will support shipping and returns consolidators that use the Postal Service for delivery. […]
Tracy Adams is positively postal proud. “I like to finish what I start each day, and the Post Office provides that for me,” says Adams, a Malad City, ID, retail associate. “I come to work, sort new mail, serve different customers, work with some great employees and, at the end of the day, I feel […]
Kudos to Clint Wood, the alert Lexington, MO, letter carrier whose concern saved a customer in dire need of medical attention. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.47 percent during the week ending Aug. 30, down from one week earlier. Western (97.69 percent) led the areas, while Dakotas (98.85 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
A new mural in Washington, DC, celebrates Roger “Buck” Hill, a retired letter carrier and renowned jazz saxophonist who died in 2017 at age 90. The 70-foot mural is the city’s tallest, and depicts Hill, also known as “the Wailing Mailman,” in a postal uniform playing the saxophone — which was part of his morning […]
The Postal Service’s first Business Connect Month ended on a strong note. Postmasters, managers and supervisors were encouraged to submit sales leads during the Aug. 1-31 campaign. This resulted in meetings between USPS sales representatives and 29,245 small businesses that will generate more than $45 million in estimated annualized revenue. The organization wants to build […]
The Cornell, MI, Post Office may be a small facility, but it has earned a big reputation for keeping things clean. It’s all thanks to relief Postmaster Christy Nelson, whose attention to detail has not gone unnoticed. “She is so proud of the work she does and how the office looks to the local community,” […]
In his latest “Dollars and Change” video, Chief Financial Officer Joe Corbett reviews the Postal Service’s financial results from fiscal 2019’s third quarter (April 1-June 30). USPS recorded total revenue of $17.1 billion and operating expenses of $19.3 billion, leaving the organization with a net loss of $2.3 billion. The net loss was driven by […]
The Postal Service will release its Tyrannosaurus Rex stamps Thursday, Aug. 29. The 16-stamp pane features four designs of the dinosaur in growth stages from infancy to adulthood. The first design depicts a newly hatched T. rex covered with downy feathers, while the second illustrates a T. rex approaching through a forest clearing. The third […]
Monday, Sept. 2, is Labor Day, the holiday celebrating the contributions of workers to the fabric of American life. The holiday was first celebrated in New York City in 1882. As unions expanded throughout the nation, Labor Day events grew in popularity, and in 1894, President Grover Cleveland signed the bill declaring the first Monday […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.78 percent during the week ending Aug. 23, down from one week earlier. Western (98.11 percent) led the areas, while Dakotas (99.28 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Luke Grossmann has been named finance and strategy senior vice president, a new role in the Finance organization. Grossmann will be responsible for leading research, development and implementation of strategy, financial planning, demand forecasting and economic analysis for the Postal Service. The new organization will include the current Finance and Planning team, a newly created […]
Tina Moore always tells her team members to think of one question when it comes to customer service: “What if this were you?” The Canal Winchester, OH, Postmaster finds that when employees put themselves in customers’ shoes — eager to receive an online purchase, for example, that may not be easily replaceable — it immediately […]
The Postal Service has introduced an award to honor outstanding teamwork within the organization. The Engagement Cross-Functional Team Award will be given to groups that help foster engaging postal workplaces. Employee engagement is generally defined as being involved in, enthusiastic about and committed to your work. The Employee Engagement LiteBlue page has a detailed explanation […]