The Postal Service wants you to remember that counseling and other services are available during the holidays — and all year long — through the Employee Assistance Program (EAP). If you need to talk to someone, you can call EAP’s toll-free number at 800-327-4968 (800-EAP-4YOU). The TTY number is 877-492-7341. Counselors are available 24 hours […]
The Postal Service recently released this year’s Spanish-language holiday TV commercials. The ads, titled “Entregamos la Navidad,” feature the employees and scenes shown in the English-language ad, “Bringing the Holidays Home,” that debuted last month. The new ad, available on the USPS YouTube channel and other platforms, features a Spanish-language rendition of the Christmas tune […]
The Postal Service emphasizes accurate scanning all year long, but especially during the busiest week of the holiday season. The organization predicts it will deliver almost 2.5 billion pieces of mail — including more than 28 million packages per day — from Dec. 16-21. The data generated by each scan allows customers to track their […]
The following message is from Postmaster General Megan J. Brennan: I want to thank you for serving the mailing and shipping needs of our customers and going the extra mile to deliver exceptional service this holiday season. The holidays are our busiest time of the year, and every member of the Postal Service workforce has […]
Laura Dowling has a special connection to the Postal Service’s new Holiday Wreaths stamps: She designed the wreaths herself. After USPS approached her to create the wreaths, Dowling — who served as the White House’s chief floral designer from 2009-2015 — began experimenting with different styles. She even got input from the letter carrier in […]
For Cross River, NY, Postmaster Clarence “Thomas” Carson, the holidays are a time to be with family, friends, colleagues and customers. It’s also a time for Carson — who spent much of his adult life homeless and addicted to drugs — to reflect on how far he has come and the special place the Postal […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.76 percent during the week ending Dec. 6, down from one week earlier. Great Lakes (98.07 percent) led the areas, while Dakotas (98.71 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To […]
A new video showcases USPS Electronic Signature Online, a new service available to Informed Delivery customers. The video explains that customers can use Informed Delivery to see when a package will arrive soon at their home, then use USPS Electronic Signature Online to apply their signature electronically. The new service is available for Priority Mail […]
USPS is offering a promotion on Mastercard gift cards at select Post Office locations. From Nov. 30-Dec. 13, employees and customers will receive $2 off the purchase fee of a Mastercard gift card valued at $50 or more. Variable load gift cards are excluded from this offer. No coupon is needed. […]
The Healing PTSD stamp will not only raise funds for those affected by post-traumatic stress disorder, the semipostal offering will also help lift the stigma surrounding the condition, postal leaders and others said at the Dec. 2 dedication ceremony. “Whether or not you realize it, you probably know someone who’s suffering from PTSD. … Tens […]
In a new video, Postmaster General Megan J. Brennan and the leaders of the postal unions and management associations discuss the importance of the Combined Federal Campaign (CFC). Each year, federal employees can contribute to more than 7,000 charities through the CFC. The Postal Service’s contribution goal for the current cycle, which runs through Jan. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.77 percent during the week ending Nov. 29, down from one week earlier. Western (97.98 percent) led the areas, while Dakotas (99.05 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
The Postal Service has new resources to help employees manage their holiday experiences. The USPS Employee Assistance Program (EAP) has created a series of 13 “Here Come the Holidays” informational sheets that each address a different topic, such as reducing stress, dealing with grief and maintaining energy levels. “The holiday season is the busiest time […]
The Postal Service wants employees to remember to use PostalEASE to enroll in the Federal Employees Health Benefits Program (FEHB) or the USPS Health Benefits Plan (USPSHBP). You can access PostalEASE from the Benefits Enrollment Changes section of the Open Season LiteBlue page or by calling the employee service line at 877-477-3273 (select option 1). The Federal Relay […]
Letter Carrier Arthur Watley Jr. was recently delivering mail in a Concord, NC, neighborhood when he heard someone yelling for help. Watley soon discovered a customer lying on muddy ground in her backyard, in need of emergency assistance. Because the woman said she had activated a medical alert device 20 minutes earlier, the Postal Service […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.87 percent during the week ending Nov. 22, up from one week earlier. Western (98.13 percent) led the areas, while Dakotas (99.09 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Do you have questions about high-deductible health plans (HDHPs), one of the options available during this year’s open season? Here’s what you should know: • HDHPs generally offer lower premiums than other plans. This means you’ll have less money taken out of your paycheck. • HDHPs give you greater flexibility. While HDHPs have higher annual […]
What did cinematic stalwart Joan Crawford think of sultry starlet Marilyn Monroe? How did dashing Tyrone Power feel about putting stardom on hold to join the Marines during World War II? Was there ever any doubt that suave Sean Connery was the right man for the job of bringing superspy James Bond to life? To […]
I love reading Link’s “Heroes’ Corner” column. The stories make me proud to be part of the Postal Service. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.84 percent during the week ending Nov. 15, down from one week earlier. Western (98.08 percent) led the areas, while Dakotas (98.97 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Do you understand the different types of health plans available to Postal Service employees? You can enroll in four types of plans during open season, the annual period when Postal Service employees can make changes to their health coverage. The plan types are: Health maintenance organizations (HMOs), which provide care from in-network plan physicians and […]
The Postal Service is helping employees get into the holiday spirit with a direct mailing that highlights their important contributions to the organization and its customers. The “You Make a Difference” mailer features testimonials that praise the Postal Service and its employees. In one story, a customer describes her experiences with Lyndon DeSilva, an Alexandria, […]
Informed Delivery was named one of the top public sector innovations during this year’s Government Innovation Awards. The free feature that provides users with digital previews of their incoming mail was honored during a ceremony this month in McLean, VA. Product Innovation Vice President Gary Reblin represented USPS at the event, where other honorees included […]
The Postal Service is reminding employees to do their part to prevent mercury from entering the mailstream. Elemental mercury is a dense, silver metallic liquid that is a designated hazardous material and is prohibited from the mail. To protect the safety of employees and customers and to avoid costly and disruptive spills, USPS requires employees […]
“‘I still remember the fear,’” the article about Jessie Harris, a USPS custodian and Army veteran who survived 135 days as a prisoner of war during the Vietnam War, was truly remarkable and inspiring. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.89 percent during the week ending Nov. 8, up from one week earlier. Western (98.14 percent) led the areas, while Dakotas (99.21 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Postal Service employees can participate in an online virtual benefits fair throughout this year’s open season, which runs from Nov. 11-Dec. 9. The fair offers information about the Federal Employees Health Benefits Program (FEHB), Federal Employees Dental and Vision Insurance Program (FEDVIP) and Federal Long Term Care Insurance Program (FLTCIP), as well as flexible spending […]
The Postal Service is again helping children receive responses to their holiday letters to Santa Claus. The Greetings from the North Pole Post Office program, formerly known as Letters from Santa, allows children to mail letters to St. Nick and receive a personalized reply in an envelope with a special North Pole postmark. To participate, […]
USPS employees who served in the military were honored at recent Veterans Day events across the nation. Postmaster General Megan J. Brennan delivered remarks at a Nov. 7 ceremony at USPS headquarters in Washington, DC, where she discussed the contributions of the approximately 100,000 veterans who are part of the organization’s workforce. “Veterans live, work […]
Lynn Ackerson is thankful for the help she receives from an organization that aids people seeking foster care, guardianship and adoption assistance. Ackerson, a Wichita, KS, vehicle maintenance facility clerk, contacted the Kansas Children’s Service League last year after taking custody of her 11-year-old granddaughter, Gracie. “So many children are put into the system and […]