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Martha Carson, Guysville, OH

The Aug. 17 “Best Practices” column was a good reminder to start hydrating early to avoid heat-related illnesses. When I was in the military, soldiers were routinely instructed to do this. Heat casualties affect the mission, whether it’s defending the country or delivering mail. […]

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Keeping it clean

The coronavirus pandemic has cast postal workers as heroes in the eyes of the American people, who have expressed appreciation for their service during the public health crisis. These workers have heroes, too: the custodians who toil behind the scenes to keep Post Offices, processing plants and other facilities clean and safe. “People don’t want […]

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Honoring excellence

The Postal Service honored several industry leaders with awards during a series of National Postal Forum webinars this month. The Informed Innovation Award recognizes companies that create compelling Informed Delivery campaigns. Winners of this award — State Farm Insurance, Citibank and Macy’s — used new technology to drive growth and proved that mail combined with […]

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Paying benefits

The Postal Service wants employees to have up-to-date beneficiary forms for life insurance and other benefits. While completing a beneficiary form is not mandatory, doing so allows an employee to choose who will receive payment. If an employee does not name a beneficiary, payment will be made to the next of kin according to a […]

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More savings

USPS is offering more savings on gift card purchases. At select Post Office locations from Aug. 22-Sept. 4, customers and employees will receive $3.95 off the purchase fee of Visa gift cards valued at $100. Variable load gift cards are excluded. No coupon is needed. […]

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Scanning snapshot

The Postal Service’s national scanning rating was 96.62 percent during the week ending Aug. 21, down slightly from one week earlier. Among the seven areas, Western ranked first with a 97.04 percent rating, while Capital Metro finished last with a 96.27 percent score. Western Pennsylvania (98.43 percent) led the 67 districts, with Caribbean (86.52 percent) […]

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Keene ear

Letter Carrier Susan Pineault was recently delivering mail at an apartment complex in Keene, NH, when she heard someone yelling for help. Pineault spotted an older woman who had fallen inside her unit and managed to crawl to a sliding glass door and open it slightly in hopes of getting assistance. The Postal Service employee […]

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Voting by mail

The Postal Service has introduced an Election Mail website, part of the organization’s ongoing effort to ensure that voters and election officials have the information they need to successfully use the U.S. Mail to vote in this year’s general elections. Many states are expanding mail-in voting options this year, and there will likely be a […]

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PMG testifies

Postmaster General Louis DeJoy testified before the U.S. Senate Homeland Security and Governmental Affairs Committee on Aug. 21. The title of the hearing was “Examining the Finances and Operations of the U.S. Postal Service During COVID-19 and Upcoming Elections.” You can read the Postmaster General’s opening statement and full testimony on the USPS Newsroom website. […]

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A sweet deal

A Wisconsin Postmaster’s visit to a new business in his community has resulted in $1.4 million in new revenue for the Postal Service. After a company that specializes in making stuffed marshmallows opened a factory in Delafield, WI, Joe Rohan stopped by to talk about USPS products and services. “I was at the right place, […]

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Rights stuff

The Postal Service will honor the suffrage movement and the people who carried it to fruition when it releases its 19th Amendment: Women Vote stamp on Saturday, Aug. 22. The Forever stamp commemorates the centennial of the ratification of the constitutional amendment that guarantees women the right to vote. In 1848, the U.S. women’s suffrage […]

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Pedal power

My name is Vickie Weber and I’m a letter carrier in St. Petersburg, FL. I work at Open Air Station, where I’m one of 14 letter carriers who deliver letters and parcels by bike. Our unit is one of four in the entire country that use bicycles for mail delivery. The others are located in […]

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Roger Barnes, Omaha, NE

Bartonville, IL, Letter Carrier Jamie Layman, featured in a recent “Heroes’ Corner” column, took immediate action to stop two dogs from attacking a girl as she walked home from school. He was in the right place at the right time. […]

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No shows

Exhibiting at trade shows is an important way for the Postal Service to connect with customers, but the coronavirus pandemic has put a stop to that practice for now. USPS typically exhibits at 30-45 trade shows a year, but 27 of them have been canceled so far. “Each trade show generates 300-plus sales leads for […]

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Infinite frontiers

The Postal Service will celebrate the ingenuity that drives advances in science, engineering and technology when it releases its Innovation stamps Aug. 20. The stamps feature five designs that represent the fields of computing, biomedicine, genome sequencing, robotics and solar technology. The word “innovation” overlays each stamp in chrome foil. Here’s an overview of each […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 96.77 percent during the week ending Aug. 14, a slight uptick from one week earlier. Among the seven areas, Western led with a rating of 97.01 percent, while Capital Metro ranked seventh with a 96.48 percent score. Among the 67 districts, Dakotas (98.43 percent) ranked first […]

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Finish line

The Postal Service has declared victory in its Race for a $Billion campaign — with seven weeks remaining. The initiative began last October with the goal of raising $1 billion through employee-generated sales leads by the end of the fiscal year on Sept. 30. As of Aug. 12, the campaign’s total stands at $1.01 billion. […]

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Faster results

The Postal Service has made changes to the Customer 360 platform in order to help employees handle customer inquiries about cremated remains. When a customer contacts USPS about an issue with cremated remains, the inquiry now will be sent to the most appropriate office to provide a timely resolution. The Customer 360 platform, called C360, […]

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Wired worlds

The Postal Service will release stamps honoring Japanese American artist Ruth Asawa — best known for her abstract wire sculptures — Thursday, Aug. 13. Asawa (1926-2013) began making single-layered sculptures in the 1940s, but soon discovered an ability to create intricate works with intersecting, multilayered surfaces. Inspired by natural elements such as plants, snail shells, […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 96.75 percent during the week ending Aug. 7, a slight decline from one week earlier. Western led the seven areas with a 97.06 percent rating, while Capital Metro brought up the rear with a 96.48 percent score. Among the 67 districts, Dakotas (98.37 percent) ranked first […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 96.76 percent during the week ending July 31, down from the 96.83 percent score one week earlier. Among the seven areas, Western (97.13 percent) ranked first and Capital Metro (96.43 percent) ranked last. Among the 67 districts, the leader was Dakotas (98.62 percent) while Caribbean (87.38 […]

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Getting results

USPS wants all managers to share the results of each Postal Pulse survey with the employees who report to them. Why is this important? Here’s what you should know: • Every manager has access to the survey results. If five or more team members from any work group responds to the survey, a team report […]

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Team effort

A group of Postal Service employees in Chicago recently worked together on a deal that will bring in more than $350,000 in estimated revenue. It began when Michele Robinson, a senior sales executive, responded to a political campaign’s request for help with a mailing. “[The] candidate was looking to reach voters with direct mail, outdoor […]

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Count on it

For more than two centuries, postal workers have helped the government complete the once-a-decade national census. It’s no wonder: USPS has a duty to deliver to every household in the nation, so helping to count everyone who lives here is a natural fit. For the first survey in 1790, U.S. marshals did the counting, but […]

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User-friendly

The Postal Service has redesigned the website it uses to serve shipping and marketing customers. The refreshed USPSDelivers.com went live in May. “After extensive testing and talking to customers, we learned that the site wasn’t user-friendly and had some features that didn’t function well,” said Cecelia Winters, acting brand marketing mail director at USPS headquarters […]

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Hand sanitizer warning

The Postal Service and the Food and Drug Administration (FDA) are warning employees and customers to be on alert for hand sanitizers that may contain methanol, a dangerous, highly toxic chemical often used as an industrial solvent. The coronavirus pandemic has spurred demand for hand sanitizer products. However, the FDA recently warned the public that […]

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Financial interests

The Postal Service’s Ethics Office wants employees to remember the importance of complying with the rules regarding financial conflicts of interest. Federal law prohibits government employees from taking part in matters in which they have a personal financial interest. This includes decisions that might affect the financial interest of a spouse or a minor child, […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 96.83 percent during the week ending July 24, down slightly from one week earlier. Western led the seven areas with a 97.38 percent rating, while Pacific ranked seventh with a 96.5 percent score. Among the 67 districts, Dakotas (98.69 percent) ranked first and Caribbean (89.1 percent) […]

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