If you have feedback on Link stories, let us know. Email your compliments, complaints and other comments to uspslink@usps.gov. Your messages could be published in our Mailbag column. We also use your feedback to strengthen our coverage of the Postal Service. Our goal is to make Link a daily conversation with our readers, so tell […]
The Corporate Information Security Office (CISO) is responsible for protecting the Postal Service’s online information resources. It recently launched the CyberSafe at USPS initiative to inform employees about the importance of information security. Visit the site on Blue for more information. […]
What Yolanda Colon-Colon did was so above and beyond her job duties, she deserves a medal. She is a true hero. […]
“I am the extra eyes and ears for the community. So when I see mail piling up in a customer’s mailbox, I’m concerned and I’ll check on them.” […]
Read More… from Reisterstown, MD, Rural Letter Carrier LaTonya Chambers
When Colorado’s Platte River overflowed and forced the closure of several bridges last month, Contract Driver Rusty Wheeler and his customers had to think on their feet. Wheeler usually crosses the bridges to deliver mail to residents and businesses along a 100-mile route within Pike National Forest. Since the bridges were closed to vehicles but […]
If you had three minutes to describe your career goals, what would you say? More than 100 Postal Service employees faced this challenge at a recent Central Pennsylvania District career conference. The meeting is one of several being held across the nation this year, part of a broader effort to provide the USPS workforce with […]
The Postal Service reminds employees to be on the lookout for youngsters playing in streets, parking lots and driveways now that schools are closed for the summer. Here are some things to remember when you’re around children on the move: Whenever you see a ball rolling in the street, you’re likely to see a child […]
“Stay focused on your driving. When you turn that key on, go into defensive driving mode and always watch for the other driver.” […]
Read More… from Punxsutawney, PA, Letter Carrier and Million Mile awardee Gary Krawzyk
If you suspect that security on your USPS-issued mobile device has been compromised, contact the Computer Incident Response Team at 866-877-7247 or cybersafe@usps.gov. […]
Today’s hero is a full-length story. […]
Paul Newman on a stamp. All I can say is…wow! […]
Dwight Porter’s job as a Des Moines, IA, Network Distribution Center (NDC) Information Systems Supervisor doesn’t usually bring him into contact with customers. But when he received a call about a lost parcel containing a christening dress needed the next day, he was happy to help. Porter recorded details about the package, which was coming […]
Chief Sustainability Officer Tom Day was recently featured in the International Society of Sustainability Professionals’ Profile in Excellence Series to share what the Postal Service is doing to lead by example. In the video, Day discusses how the USPS is creating a culture of conservation. Besides gaining the support of executive leaders, he states it’s […]
It took several days, but Lake Wales, FL, Acting Customer Services Supervisor Yolanda Colon-Colon didn’t give up until she was able to help honor a deceased World War II serviceman. After cremated remains were dropped off in a canvas tote outside the Lake Wales Veterans of Foreign Wars office, the local commander brought the bag […]
St. Paul, MN, Letter Carrier David Forstad was delivering mail when he saw a woman lying on the ground. She said she fell and injured herself. Forstad called 911 and stayed with her until emergency responders arrived and took her to a hospital, where she was treated for a broken hip. “If there are medals […]
When exiting a test on the Learning Management System (LMS), select End Test, then log off and wait for the system to refresh. If you’ve passed, click Confirm Complete to receive credit. If you don’t receive credit, select Start Now to try again. Test access is limited, so do your best the first time around. […]
Zina Owens is a wonderful employee. Everyone should be so caring. The world would be a better place. […]
“We will never give up hope — and we will never forget.” […]
Read More… from Ohio Attorney General Mike DeWine, at a Missing Children stamp special dedication
Greater Boston led the districts in scanning scores during the week ending June 19, ending Portland’s long reign in the top spot. Greater Boston averaged 97.78 percent to finish first, up two spots from last week. Portland (97.76 percent) moved to second after holding on to the top spot since March, while Sacramento (97.64 percent) […]
More real estate professionals are discovering the value of one of the Postal Service’s most popular products: Every Door Direct Mail. The service allows businesses to send direct mail to targeted groups. Since Every Door Direct Mail’s introduction in 2011, USPS has handled more than 1 million transactions and has exceeded $1.2 billion in revenue. […]
More than 300 Postal Service employees — from fresh-faced recruits to USPS veterans — received practical advice at a recent three-day career conference in Chicago. The meeting was part of a broader effort to offer employees more professional development opportunities and improve the way the organization leverages their skills. The weekend began with a Friday […]
Today’s hero is a full-length story. […]
I’m so proud USPS serves the homeless. I wouldn’t have known this if I hadn’t read about it in Link. […]
Postal Service employees with ACE computers must use passwords that are at least 15 characters long and have three of these four characteristics: uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and special characters (!) or keyboard symbols (@ and #). Passwords shouldn’t contain personal information. The CyberSafe at USPS passwords page has more information. […]
“Be aware of your surroundings, drive defensively, check your mirrors and report any issues with your vehicle.” […]
Binghamton, NY, Letter Carrier Earl Walker knew something was wrong last fall when he noticed a couple days’ worth of mail piled inside a customer’s mailbox. Walker had previously given the man his cell phone number and told him to call if ever he needed help. The man’s vehicle was parked in the driveway and […]
Consumers are more likely to remember advertisements they receive in the mail than ads they see online, the Postal Service’s Office of Inspector General (OIG) reported last week. The study reinforces previous industry research that highlights the enduring value of advertising mail, which accounted for $20 billion — or 31 percent — of USPS revenue […]
The Postal Inspection Service was recently honored with an international award for its efforts to keep mail safe from terrorism and other threats. The World Mail Awards, which are given by an international group of industry leaders, recognized the Inspection Service for its Dangerous Mail Investigations (DMI) program. “We’re extremely honored to receive this award […]
Customers remember their interactions with the Postal Service. Being knowledgeable about products, services and resources lets customers know USPS values their business. […]
I unexpectedly lost my dog recently. To help a child achieve closure after the loss of his beloved pet — and in a small way heal his grief — is no little thing. Heartfelt thanks to Zina Owens for providing hope and love to the child and his family. […]