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Facts of ice

The Postal Service will release Frozen Treats, its first scratch-and-sniff stamps, next week. To prepare for their arrival, here are five facts about summertime desserts. 1. The Founding Fathers were fans of ice cream. The sweet treat likely first arrived in America with the European colonists. Records show George Washington bought a mechanical ice cream […]

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Need to know

Firefox farewell. Google Chrome will replace Mozilla Firefox as the alternate browser on all ACE 3 and USPS Next computers in early July. When Google Chrome is installed, Mozilla Firefox will be removed and all bookmarks will be deleted. Before that happens, the Postal Service is encouraging employees to back up any saved bookmarks in Firefox […]

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What a coincidence

The Postal Pulse employee survey that began last month holds special significance for two USPS locations. The ZIP Codes served by the Post Offices in Coggon, IA (52218), and Bartelso, IL (62218), align with the survey’s start and end dates: May 22 and June 22. Postmasters at both offices are making the most of a […]

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Mixed results

Chief Financial Officer Joe Corbett discusses the Postal Service’s latest financial results in a new “Dollars and Change” video. The fiscal 2018 second-quarter (Jan. 1- March 31) results show revenue was $17.5 billion, up 1.4 percent compared to the same time last year. However, the increase didn’t offset an uptick in expenses — largely driven by […]

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Armando Lozano Jr. and Eulogio Soto Jr., Orlando, FL

Customer Services Manager Armando Lozano Jr. and Carrier Technician Eulogio Soto Jr. were on the job recently in Orlando, FL, when a letter carrier experienced a medical crisis. Although their colleague wanted to continue working, Lozano and Soto, who also serves as a safety captain, recognized that his symptoms — including a nosebleed and disorientation […]

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Wrong way

The Postal Service’s Hatch Act education campaign is continuing. The Hatch Act is a law that prohibits postal and other federal employees from engaging in political activity while on duty, while wearing a uniform, while on federal property or while inside a federal vehicle. In a new message, USPS is highlighting the real-life case of […]

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Inspiration for all

Sally Ride’s pioneering career as an astronaut and educator is recalled in “Forever: Sally,” a new video from the Postal Service. Ride made history as the first American woman in space when she traveled aboard the shuttle Challenger in June 1983. “For me, that changed my dream of being an astronaut into something more of […]

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Constant watch

You’ve probably heard about Meltdown and Spectre, two security flaws in hundreds of millions of computers and mobile devices that could allow hackers to steal passwords and other sensitive information. The USPS Vulnerability Management and Assessment (VMA) team works to protect postal computer systems against these and other security threats. The team focuses on two […]

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Flag facts

The Postal Service will release Flag Act of 1818, its latest Old Glory-themed stamp, this week. To help mark the occasion, here are six flag facts you didn’t know. 1. The flag didn’t always have 13 stripes. The Flag Act of 1777 created the first official version of 13 alternating red and white stripes and […]

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Customer care

USPS is offering a new training course to help Postmasters and customer service managers deliver exceptional service during every transaction. The course, Providing Exceptional Customer Care (course number 10026877), is available through the Integrated Human Resources System, a new online learning portal. The course explains how delivering great service can help USPS grow its business […]

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Kay Ford, Fredericksburg, VA

Nikki McKenney, the retail associate mentioned in “Finn’s tale,” and all the other employees at the Fredericksburg, VA, Post Office’s Falmouth Branch are amazing, wonderful people. I see them almost every day. Thank you for recognizing them and their kindness toward 3-year-old Finn Blumenthal and his family. […]

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Jeremy Roush, Athens, OH

Letter Carrier Jeremy Roush was recently delivering mail in Athens, OH, when a crisis erupted at an apartment building. Roush was servicing a neighborhood delivery and collection box unit when residents began streaming out of the high-rise — home primarily to Ohio University students — as smoke billowed from it. One of the residents screamed […]

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Petal pushers

Highlights from the recent Peace Rose stamp dedication ceremony are featured in a new video from the Postal Service. The stamp was dedicated in April at the American Rose Center in Shreveport, LA. “The Peace Rose is one of the most famous roses of all time and very deserving of its place on the U.S. postage […]

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Safer workplaces

Postal Service employees across the nation are learning how to promote safe workplaces through the organization’s new safety ambassadors program. Safety ambassadors are voluntary positions that help identify and abate hazards, raise awareness of safe work practices, and improve communication on safety matters. USPS is now training the ambassadors who responded to the organization’s call […]

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Astronomical achievements

Sally Ride was the first American woman to travel into space, but that wasn’t her only claim to fame. Here are six more fascinating facts about the subject of the Postal Service’s latest stamp. 1. She was a lifelong stamp collector. Ride especially liked stamps that featured the Olympics and space exploration. 2. She had […]

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Michael O’Neill, St. Paul, MN

Jeannine Zimmerman was alone at her home in St. Paul, MN, on a recent snowy day when she stepped outside and fell, becoming stranded out of sight and earshot of passersby. Twenty minutes later, Letter Carrier Michael O’Neill arrived to deliver Zimmerman’s mail — as he’s done for 16 years — and discovered her. The […]

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Double duty

In his role as a postal inspector, Carroll Harris helps protect veterans from scams. For him, the job is personal. Harris is a lieutenant colonel in the Marine Corps Reserve who has spent the past 28 years working closely with men and women who wear the nation’s uniform. “When I first joined the Marines, I […]

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Can we talk?

If you have questions about your benefits, the Postal Service has answers. You can now go online to post your questions and get answers from the Benefits and Wellness team. You can ask about health plans, retirement options, flexible spending accounts, commuter programs and other benefits-related topics. The discussion board is part of the IdeaSMART […]

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American heroine

Sally Ride is on the move again. The Postal Service will release its Sally Ride stamp Wednesday, May 23, honoring the pioneering astronaut and brilliant physicist who became the nation’s first woman in space. After completing her doctorate in physics, Ride joined NASA’s 1978 class of astronaut candidates for the space shuttle program, which was […]

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Plane truths

To help celebrate the new United States Air Mail stamps, here are five facts about airmail service. 1. Charles Lindbergh was an airmail pilot. Before he made his record-breaking solo flight across the Atlantic Ocean in 1927, Lindbergh was the chief pilot for a company that held a contract to provide airmail service between Chicago […]

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Gathering together

Postmaster General Megan J. Brennan is expressing appreciation for employees’ efforts as the organization prepares for this year’s Stamp Out Hunger food drive, to be held Saturday, May 12. The National Association of Letter Carriers leads the annual one-day drive with help from USPS and other partners. “Across the nation, Postal Service employees are doing […]

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Heidi Wiederspahn, Sandy, UT

Letter Carrier Heidi Wiederspahn was recently delivering mail in Sandy, UT, when she grew concerned about a residential customer, Florence Stuck, whose mail was piling up. Wiederspahn knew that the sight of Stuck’s car in the driveway normally meant she was at home, but she didn’t respond when the Postal Service employee knocked on the […]

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What about me?

A new Postal Service video offers an overview of the Hatch Act — and the potential consequences when the rules aren’t followed. The Hatch Act is a law that prohibits federal employees from engaging in political activity while on duty, while wearing a uniform, while on federal property or while inside a federal vehicle. The […]

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Duty bound

To mark Public Service Recognition Week, which began May 6, here are five facts about USPS employees and the nation’s other civil servants. 1. USPS employs 644,000 public servants. The postal workforce includes approximately 166,000 letter carriers; 128,000 retail associates; 69,000 rural carriers; 31,000 building and equipment maintenance workers; 39,000 mail handlers; 8,000 motor vehicle […]

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Making news

The Link team is continuing to hear from readers who’ve stopped receiving emails from the USPS News Link account. Everyone with a postal email address should receive the following emails:  Link, a compendium of recent stories that is sent each weekday Link Recap, a roundup of stories that readers might have overlooked that is sent […]

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