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Extra effort

Postal Support Employee Kelly Jensen was on duty one day earlier this year in Niagara Falls, NY, when she made a surprising discovery in a collection box: three lost Panamanian passports for a woman and two children. Concerned that the owners would have difficulty traveling without the documents, Jensen tried unsuccessfully to contact the woman […]

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Engaging leaders

Jason Johnson and Lloyd Keast were named the Postal Service’s National Engagement Leader of the Year Award recipients this week. Johnson is sales manager for Suncoast District, while Keast is Northern New England District’s senior Post Office operations manager. “Jason and Lloyd each consistently demonstrate that they are committed to fostering a more engaging postal […]

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Politically correct

The Postal Service is offering employees another reminder about the rules for participating in political activities under the Hatch Act. The Hatch Act is a law that prohibits federal employees from engaging in political activity while on duty, while wearing a federal uniform or identification badge, while on federal property or while inside a federal […]

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Holiday hazards

The Postal Service is asking customers to help employees stay safe during the upcoming holiday season by eliminating some common hazards found around homes during the winter months. “Safety is important no matter the time of year. But even the most safety-conscious person could forget simple, quick safety checks during the hustle and bustle that […]

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Duplex disaster

Letter Carrier Anthony Watson was recently delivering mail to a duplex in Wilmington, NC, when he spotted a deck on fire. As flames quickly spread to the roof, Watson immediately called 911 and remained on the scene until emergency responders arrived to battle the blaze. Firefighters rescued an older resident who was inside the structure […]

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Brush off

The Postal Inspection Service wants to raise awareness of “brushing scams,” which occur when consumers receive unsolicited items from a seller who then posts fake customer reviews online to boost sales. These fake reviews help to fraudulently boost or inflate the products’ ratings and sales numbers, which the seller hopes will result in an increase […]

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New gigs

Here’s a look at some recent changes in the USPS leadership ranks: • Carla Edmonds, Northeast Area’s senior operations support specialist, was named acting in-plant support manager at USPS headquarters in Washington, DC. • Steve Hardin resumed his duties as Suncoast District’s manager following a detail assignment in South Florida District, where Tampa, FL, Postmaster […]

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Standings

To help mark National Slip, Trip and Fall Prevention Week, here’s a list of the 15 cities where USPS recorded the most employee slips, trips and falls in 2019, along with the number of reported incidents in each location. Chicago (295) Philadelphia (187) Minneapolis (178) Denver (162) St. Louis (152) Baltimore (146) Detroit (142) Miami […]

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New prices

Price changes. Temporary price increases for USPS commercial domestic parcel products took effect Oct. 18. The Postal Regulatory Commission (PRC) approved the changes last month. The increases — which affect Priority Mail Express, Priority Mail, First-Class Package Service and Commercial Parcel Select — will continue until Dec. 27 at 12 a.m. Central time. After that, […]

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A Connecticut thank ye

Letter Carrier Michael Haser was recently making deliveries in a Norwalk, CT, neighborhood when he grew concerned about an older customer whose mail was piling up. Haser knocked on the woman’s front door and heard her yell for help in response. The Postal Service employee opened the door and found that the customer was in […]

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Fit to print

The Postal Service has integrated Click-N-Ship with Label Broker, aiming to improve customer service and the organization’s position in the burgeoning shipping marketplace. Label Broker allows customers without access to a printer to have their shipping labels printed at a participating Post Office. The labels are stored in a secure, online USPS repository. Now, when […]

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No playing politics

The Postal Service wants employees to remember the Hatch Act’s rules regarding participation in political activities. The Hatch Act is a law that prohibits federal employees from engaging in political activity while on duty, while wearing a federal uniform or identification badge, while on federal property or while inside a federal vehicle. Under the law, […]

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Downward, dog

City Carrier Assistant Brenda Jordan was delivering mail one day last year in an Ormond Beach, FL, neighborhood when she spotted a customer on the ground as a small dog wandered nearby dragging a leash. Jordan rushed to check on the woman, who had fallen while walking the blind and deaf canine. The customer asked […]

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Honoring a sacred trust

In his latest video message, Postmaster General Louis DeJoy discusses the role USPS employees play in the electoral process. “The sanctity and security of the mail is a core value of the Postal Service, which is ingrained in all of us as part of our DNA — and the significance of that core value is […]

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Coronavirus info

The Postal Service wants employees to remember that the organization has three websites that offer information about the coronavirus pandemic. The first site, located at about.usps.com/newsroom/covid-19, provides the latest information on how the organization is continuing operations and protecting employees and customers. The site also provides: Information on a variety of postal products and services […]

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Climbing the ranks

Here’s a look at some recent changes in the USPS leadership ranks: • Deborah Brady, San Francisco District’s marketing manager, was named Western-Pacific Area’s acting marketing manager. • Kimberly Calderon, distribution operations senior manager for the San Antonio, TX, Processing and Distribution Center, was named acting plant manager. • Chris Carroll, the Grand Rapids, MI, […]

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Raising awareness

To help mark the upcoming release of the Drug Free USA stamp, here are five facts about drug abuse in the United States. 1. Many Americans know someone with a drug addiction. A 2018 Pew Research Center survey found that 46 percent of U.S. adults say they have a family member or close friend who […]

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New prices

The Postal Service has announced price changes for next year. If reviewed favorably by the Postal Regulatory Commission (PRC), the changes would take effect Jan. 24, 2021. Here’s a list of current and proposed prices: First-Class Mail letters (additional ounces): 15 cents (current), 20 cents (proposed) First-Class Mail letters (metered 1 ounce): 50 cents (current), […]

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Time of reflection

The Postal Service will release a Kwanzaa stamp Oct. 13 to celebrate the values and beliefs around African American heritage. Kwanzaa, which takes place over seven days from Dec. 26-Jan. 1, brings family, community and culture together for many African Americans. The stamp design features the face of a woman in profile with her eyes […]

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Lean on EAP

The Postal Service wants employees who feel overwhelmed by issues like the coronavirus pandemic, social unrest and teleworking challenges to know that support is available. The Employee Assistance Program (EAP) is a free, voluntary and confidential service to help USPS employees overcome challenges affecting their physical and mental health, family life and job performance. EAP […]

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Open call

Link is working on a story about Postal Service employees who have saved money by changing their benefits during the annual open season enrollment period. Gieti Mojadidi, a USPS senior organization design consultant, shared her experience with Link last fall, explaining how she reduced her premiums after changing her health coverage the previous year. Have […]

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Air care

City Carrier Assistant Jonathan Staib was recently making deliveries in Paris, TN, when he grew worried about an 82-year-old customer whose mail was piling up. Staib knew that the woman normally retrieved her mail daily, so he alerted a neighbor of hers, who contacted police. Officers checked on the customer and found her in dire […]

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Service gifts

The Postal Service has released this year’s suggested mail-by dates for customers who want to send holiday letters and packages to diplomatic and military service members overseas. The dates are listed in an Oct. 6 news release, along with details on ordering free military care kits and guidelines for addressing packages to Army/Air Post Offices, […]

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World of wonder

World Post Day, an annual celebration of the world’s postal organizations, is Oct. 9. Here are five things you may not have known. 1. The Royal Mail, the British postal service, traces its roots to the 16th century. It began in 1516, when King Henry VIII made Sir Brian Tuke the first “master of the […]

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New home

The Mailpiece Incident Reporting Tool (MIRT) has a new home. To access MIRT, go to Blue and select “Essential Links,” followed by the MIRT link. MIRT previously was part of the Safety Toolkit, which USPS removed Sept. 30 and will replace with an improved website early next year. MIRT is a database for reporting and […]

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Rearview mirror

The Postal Service’s Race for a $Billion campaign has ended, exceeding its goal by more than $200 million. The initiative began Oct. 1, 2019, and aimed to raise $1 billion through employee-generated sales leads by the end of the fiscal year on Sept. 30. The $1 billion goal was passed on Aug. 12 and the […]

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Portsmanlike conduct

Letter Carrier Jeffrey Boyd was delivering mail in a Port St. Lucie, FL, neighborhood one day last winter when he spotted a customer who’d fallen in her driveway. Boyd rushed to the woman’s aid, called 911 and stayed by her side until emergency responders arrived. She later mailed a note of thanks to the local […]

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Recruiting duty

My name is Neana Long and I’m the veteran programs recruiter working at Postal Service headquarters in Washington, DC. I focus on military veteran recruitment and retention through hiring initiatives and employee veteran outreach. I was in the Marine Corps from 1993-2001, and I believe my status as a veteran allows me to have insight […]

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Pandemic guidance

The Postal Service is reminding employees that they must comply with local and state orders or directives to wear face coverings during the coronavirus pandemic. All employees, including those who do not deal directly with the public, must adhere to these orders and directives. Employees are also required to wear face coverings when they are […]

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