Like many USPS employees, Marguerite Hughes feels proud that she and her colleagues have served the public throughout the coronavirus pandemic. To show her pride, Hughes, a Georgetown, IL, customer services supervisor, decided to create posters that celebrate the Postal Service’s commitment to its customers. Then it occurred to her: Why not get her co-workers […]
A South Carolina letter carrier’s sharp eye has led to almost $400,000 in new revenue for the Postal Service. Rachel Bradley noticed a new business customer on her route in West Columbia. She submitted a lead through Customer Connect, a partnership with the National Association of Letter Carriers that encourages letter carriers to share sales […]
During National Preparedness Month in September, the Postal Service is reminding employees and contractors to help keep USPS workplaces safe and secure. Employees should always secure entry points when not in use, wear their postal photo ID badge and watch for individuals not wearing badges. To further protect workspaces: • Secure unattended USPS vehicles and […]
The Postal Service’s Employee Assistance Program (EAP) is highlighting National Suicide Prevention Week, which is Sept. 6-12. The week calls attention to the importance of mental health care, early intervention, proper diagnosing and regular treatment to prevent suicides. The EAP website has several resources, including a video on suicide prevention and a downloadable book, “Suicide […]
“On the Job” is taking a Labor Day break. The column that profiles Postal Service employees and their contributions to the organization will resume soon. In the meantime, you can use the “On the Job” archive to catch up with past profiles, including stories about Fairfax, VA, Letter Carrier Mauricio Cruz; Honolulu Mail Processing Clerk […]
I read the “Extending Mail Forwarding” article about USPS testing a service that allows customers to pay a fee to have their permanent Change of Address mail forwarded for up to 18 months. This is a good idea. For years, I’ve believed we should charge a fee for every change-of-address request we process. Even a small fee […]
Rural Carrier Patricia Stephens was delivering mail one day last winter in Lake George, NY, when a 13-year-old girl approached her for help. The barefoot teen — clothed only in shorts and a T-shirt in temperatures below freezing — was home alone and had locked herself out of her house over an hour beforehand. Stephens […]
The Postal Service wants employees who took leave under the Families First Coronavirus Response Act to know how it will affect their retirement deductions. The law, also known as the FFCRA, requires some employers to provide employees with emergency paid sick leave and expanded family and medical leave for child care. The leave benefit went […]
In a moving finale, the Postal Service concludes its “Thank You for the Thank-You’s” video series with more expressions of gratitude from customers. USPS launched the series April 8. Each weekly 30-second video shows photos of notes, posters and other messages that employees received during the coronavirus pandemic. The 20th and final video, released Aug. […]
The USPS Health and Wellness team wants to raise awareness of autism spectrum disorder (ASD), a group of developmental disorders that affect social, communication and behavioral skills. Characteristics of ASD may include repetitive movements or behaviors; difficulty relating to people, things and events; trouble with communication; and difficulty adjusting to unfamiliar surroundings or changes in […]
To help you get ready for Labor Day on Monday, Sept. 7, here are five facts about the labor movement in the United States. 1. Labor Day was first celebrated in New York City in 1882. In September that year, the city’s unions had a parade to celebrate their membership and to show support for […]
I enjoyed reading “On hand for history,” the article about Ursula Hennessy, the USPS worker who witnessed President Richard Nixon signing the Postal Reorganization Act in 1970. That history is of paramount importance and should be widely shared with our workforce. […]
Letter Carrier Simon Rodriguez was recently making deliveries in a Houston neighborhood when he grew concerned about a customer whose mail was piling up and whose car had not been moved in several days. Rodriguez alerted a neighbor, who contacted the man’s daughter. Unable to reach him, his daughter asked authorities to check on him. […]
A Texas Postmaster’s conversation with a customer has resulted in more than $700,000 in new revenue for the Postal Service. Craig Glover of Fredericksburg, TX, submitted a lead through the Business Connect program for a local company that ships vitamins and powdered drink supplements. The Business Connect sales leads program is a way for Postmasters, […]
My name is Keturah Winslow and I’m a rural carrier in Rolling Fork, MS. I spend six to seven hours every day delivering mail and packages to 305 addresses. The 150-mile round trip is the second longest route in Mississippi District. My route is a lot of middle-of-nowhere. I may be the only person my […]
Like it does every election season, the Postal Service is reminding employees about the Hatch Act’s rules on misusing their government positions. The Hatch Act is a law that prohibits postal and other federal employees from engaging in partisan political activity while on duty, while wearing a uniform, while on federal property, or while inside […]
Letter Carrier Michael Sorum was delivering mail on a difficult day in February in Fargo, ND. There were blizzard conditions and subzero temperatures, and when Sorum encountered an older woman with an unzipped coat and no gloves who was wandering outside an apartment building, he feared she was in imminent danger. The woman was disoriented […]
Good job, USPS, on the virtual sales booth highlighted in “No shows.” […]
Postal worker Ursula Hennessy doesn’t just remember the August day 50 years ago when President Richard Nixon signed the landmark Postal Reorganization Act. She was — to borrow a line from “Hamilton” — in the room where it happened. Hennessy was in her 20s when she joined the Post Office Department in 1969 as the […]
Postal Service employees should only display USPS-approved posters in retail spaces — particularly when it comes to posters that explain the organization’s safety protocols in response to the coronavirus pandemic. USPS has created posters related to COVID-19 that address the use of face coverings and masks by customers in postal retail lobbies. These posters can easily […]
Office workers typically receive almost 100 emails a day, according to some estimates. Given this volume, it’s vital that Postal Service workers know how to correctly and confidently manage their email. The CyberSafe at USPS team offers these tips: • Understand how to handle sensitive and external emails. Emails that are addressed to recipients outside […]
It’s back-to-school time. Here are five facts that may surprise you about the nation’s students and schools. 1. About 56.4 million students are projected to attend school during fall 2020. This includes students who will attend elementary and secondary schools either in person, online or some combination of the two, according to the National Center […]
I enjoyed reading “The List” highlighting seven facts about Bugs Bunny. As a fan, it was fun and added to my stockpile of Bugs Bunny trivia. […]
It was a rainy day last winter in Gassaway, WV, when railroad workers spotted an unclothed toddler alone on tracks behind the Post Office. Police and paramedics were dispatched, and though the boy was unharmed, he was unable to provide information about where he lived. Officers soon encountered Letter Carrier Shanna Erdman on the scene, […]
USPS is testing a service that allows customers to pay a fee to have their permanent Change of Address mail forwarded for up to 18 months. Extended Mail Forwarding is geared toward customers who may be displaced temporarily, on extended assignments, or who may not have updated their mailing contacts within the usual mail forwarding […]
The Postal Inspection Service has released a video to celebrate the organization’s 245th birthday. “The United States Postal Inspection Service: A Look Back at the First 245 Years of America’s First and Oldest Law Enforcement Agency” explores the organization’s colorful history, which began when Benjamin Franklin, America’s first Postmaster General, hired William Goddard. On Aug. […]
The Postal Service will release a stamp this week to mark the centennial of the 19th Amendment, which guarantees women the right to vote. Here are some things about the constitutional amendment you might not have known. 1. Women’s suffrage doesn’t refer to suffering. The 19th Amendment was passed by Congress in 1919, ratified on […]
Blackwood, NJ, Carrier Technician Lonna Lenher was recently making deliveries when she grew concerned about an older customer whose mail was piling up. Lenher knocked on the woman’s door and got no answer, so she alerted a neighbor, and police were asked to check on the customer. Officers soon discovered that the woman was stranded […]
I thoroughly enjoy reading “Heroes Corner.” The articles foster a genuine sense of the intrinsic value of the Postal Service, which has human contact with every American, every day. […]
Postal Service employees can participate in an upcoming webinar on long-term care insurance and retirement planning. The session, “A Secure Future Begins With the Choices You Make Today,” will be held Thursday, Aug. 20, at 2 p.m. EDT. The administrators of the Federal Long Term Care Insurance Program (FLTCIP) will conduct the webinar, which will […]